Customise Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ...

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

• Cookie__cf_bm
• Duration1 hour
• DescriptionThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

• Cookie_cfuvid
• Durationsession
• DescriptionCalendly sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services

• Cookieelementor
• DurationNever Expires
• DescriptionThe website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time.

• CookiewpEmojiSettingsSupports
• Durationsession
• DescriptionWordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user's browser can display emojis properly.

• CookieVISITOR_PRIVACY_METADATA
• Duration6 months
• DescriptionYouTube sets this cookie to store the user's cookie consent state for the current domain.

• CookieARRAffinity
• Durationsession
• DescriptionARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user.

• CookieARRAffinitySameSite
• Durationsession
• DescriptionThis cookie is set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.

• Cookiecookieyes-consent
• Duration1 year
• DescriptionCookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

• Cookierc::a
• DurationNever Expires
• DescriptionThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.

• Cookierc::c
• Durationsession
• DescriptionThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.

• Cookieli_gc
• Duration6 months
• DescriptionLinkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.

• CookiePHPSESSID
• Duration3 months
• DescriptionThis cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

• Cookie__Secure-ROLLOUT_TOKEN
• Duration6 months
• DescriptionDescription is currently not available.

• Cookie__Secure-YEC
• Durationpast
• DescriptionDescription is currently not available.

• CookieVISITOR_INFO1_LIVE
• Duration6 months
• DescriptionA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.

• Cookieyt-remote-connected-devices
• DurationNever Expires
• DescriptionYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.

• Cookieytidb::LAST_RESULT_ENTRY_KEY
• DurationNever Expires
• DescriptionThe cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.

• Cookieyt-remote-device-id
• DurationNever Expires
• DescriptionYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.

• Cookieyt-remote-session-name
• Durationsession
• DescriptionThe yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.

• Cookieyt-remote-fast-check-period
• Durationsession
• DescriptionThe yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos.

• Cookieyt-remote-session-app
• Durationsession
• DescriptionThe yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.

• Cookieyt-remote-cast-available
• Durationsession
• DescriptionThe yt-remote-cast-available cookie is used to store the user's preferences regarding whether casting is available on their YouTube video player.

• Cookieyt-remote-cast-installed
• Durationsession
• DescriptionThe yt-remote-cast-installed cookie is used to store the user's video player preferences using embedded YouTube video.

• Cookielidc
• Duration1 day
• DescriptionLinkedIn sets the lidc cookie to facilitate data center selection.

• Cookieplayer
• Duration1 year
• DescriptionVimeo uses this cookie to save the user's preferences when playing embedded videos from Vimeo.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

• CookieYSC
• Durationsession
• DescriptionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.

• Cookie_ga_*
• Duration1 year 1 month 4 days
• DescriptionGoogle Analytics sets this cookie to store and count page views.

• Cookie_ga
• Duration1 year 1 month 4 days
• DescriptionGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

• Cookie_gid
• Duration1 day
• DescriptionGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.

• Cookievuid
• Duration1 year 1 month 4 days
• DescriptionVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.

• Cookie_clck
• Duration1 year
• DescriptionMicrosoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.

• Cookie_clsk
• Duration1 day
• DescriptionMicrosoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording.

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

• Cookie_gat
• Duration1 minute
• DescriptionGoogle Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.

• Cookiesync_active
• DurationNever Expires
• DescriptionThis cookie is set by Vimeo and contains data on the visitor's video-content preferences, so that the website remembers parameters such as preferred volume or video quality.

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

• Cookieyt.innertube::nextId
• DurationNever Expires
• DescriptionYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

• Cookieyt.innertube::requests
• DurationNever Expires
• DescriptionYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

• Cookiebcookie
• Duration1 year
• DescriptionLinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.

• Cookie_fbp
• Duration3 months
• DescriptionFacebook sets this cookie to store and track interactions.

• Cookie_gcl_au
• Duration3 months
• DescriptionGoogle Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services.

• Cookietest_cookie
• Duration15 minutes
• Descriptiondoubleclick.net sets this cookie to determine if the user's browser supports cookies.

Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.

• Cookie__Secure-YNID
• Duration6 months
• DescriptionDescription is currently not available.

Share

You’ll lead our membership, accreditation and customer success functions, driving ambitious income, conversion and retention targets while ensuring every member receives an outstanding experience. You’ll oversee a team delivering at pace and to high standards, using data and insight to optimise performance, strengthen engagement and enhance value for members.

As part of CIMSPA’s Strategic Delivery Group, you’ll also help shape and deliver the organisation’s strategic goals – working collaboratively across departments to ensure alignment, efficiency and impact.

We’re looking for someone who thrives in a target-driven environment and can balance commercial focus with operational excellence. You’ll bring strong leadership, financial and CRM skills (ideally Dynamics 365), and a proven record of delivering growth in a membership or other customer-facing organisation.

This is a role for someone who wants to make a tangible difference by leading a team that supports professionals across the UK to gain recognition, grow their careers and contribute to a healthier, more active nation.

What you’ll bring:

• A proven track record of hitting or exceeding income and performance targets.

• Expertise in membership, accreditation or customer success operations.

• Excellent leadership and performance management skills.

• Confidence with data, reporting and CRM systems (Dynamics 365 preferred).

• A collaborative, accountable and outcome-focused approach.

Experience within a professional body, awarding organisation, subscription service provider or the sport and physical activity sector is desirable.

If you’re a confident leader who embraces accountability, thrives on achieving results and is motivated by purpose as well as performance, we’d love to hear from you.

To apply please submit a CV and respond to the application questions.

Please note that applicants who do not complete these questions will not be considered.

Salary: £55,000 – £62,000 per annum

Closing date: 9am on Monday 2nd February 2026.

Interviews to be held in Loughborough: Tuesday 24th February 2026.

Find CIMSPA endorsed training and CPD opportunities to support you throughout your career in sport and physical activity.

The content of the job posts displayed on the CIMSPA jobs board are pulled in through feeds from websites which are not under the control of CIMSPA.

CIMSPA will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the jobs board.