Vacancy type

Paid Vacancy

Function

Human Resources

Location

Head Office - Sully (Hybrid Working)

Salary

Up to £48,600 (depending on experience)

Contract type

Permanent

Contract hours

Full time

Weekly hours

37.5 hours

Closing Date

01/02/2026

Ref No

1037

We have an exciting role for a passionate and experienced HR professional to join Tŷ Hafan as our Head of Human Resources...

About the role

Working closely with the Director of People Services, the Head of Human Resources will lead the HR team and be responsible for all operational HR activity and the delivery of specific strategic HR projects and initiatives to support the delivery of our People Strategy. Key responsibilities include:

• Act as a visible leader across the organisation, championing and engaging a supportive culture in line with our values and behaviours.
• Lead the HR team to ensure a comprehensive, professional, and effective service that enables the delivery of our people strategy and workforce plan.
• Oversee all HR activities in the employee lifecycle, from recruitment to exit, ensuring they are effectively managed in line with policies, procedures, and best practice.
• Contribute to the design and implementation of the annual People and Learning & Development plans, delivering key projects.
• Lead on allocated strategic HR and organisational development initiatives and key projects
• Continuously seek to improve systems and processes and analyse and interpret workforce data to support decision making, planning, reporting and improved workforce experience.
• Work collaboratively to ensure a ‘one team’, co-ordinated, charity-wide approach to the development, management and implementation of People Services activities.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of three days per week.

About you

We are looking for an experienced and passionate HR professional to join our purpose led organisation where they can make a difference. As the ideal candidate you will have/be:

• Considerable experience of working in a generalist HR capacity with demonstrable experience of providing effective strategic and operational HR support.
• Experience of effectively leading and managing other HR professionals and successfully leading and delivering key HR projects and initiatives.
• Sound knowledge and understanding of current employment legislation, HR and L&D trends and best practice.
• Passionate, approachable and act with tact and diplomacy.
• Flexible and solution focused with a commitment to continuous improvement.
• An excellent communicator (both written and verbal) with the ability to communicate effectively with a wide range of stakeholders.
• Strong influencing and interpersonal with the ability to build effective relationships.

Please see the attached job description and person specification for more information.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Please note: we may close the vacancy earlier should sufficient applications be received. 

Agencies need not apply. 

For any queries regarding the role, please email Zoe Tippins, Director of People & Places - zoe.tippins@tyhafan.org.