General Administrator (Training Clinic Coordinator)

Department

Corporate services

Employment Type

Full-time, permanent

Minimum Experience

Entry-level

Compensation

£28,860.00 per annum

General Administrator (Clinic Coordinator)

Institute for Optimum Nutrition

Location: Richmond, London

Salary: £28,860.00 per annum

Contract Term: Permanent, Full-time 37.5 hours per week

The Institute for Optimum Nutrition (ION) is the UK’s longest established and most respected higher education institution and thought-leader in nutritional therapy and lifestyle sciences. This is an exciting time at the Institute as we look to grow and launch new programmes & awards.

This a permanent, full-time position within a busy corporate services team and a great opportunity for an individual to play a key role in providing a professional, efficient and effective service which is integral to all aspects of the institute operations. You will be responsible for providing administrative support and ensuring the smooth functioning of various operational tasks within the organisation, mainly the Training Clinic. Taking initiative to identify, propose, and implement efficiencies will be a key strength. You will be instrumental in streamlining clinic operations and ensuring a positive experience for students, clients, supervisors and staff.

The successful candidate will be a self-starter, possess excellent organisational skills, attention to detail, the ability to handle multiple tasks simultaneously, to analyse and improve current systems and processes.

Do you have?

Excellent organisational and interpersonal skills
A skillset demonstrating excellent customer service
A warm and friendly telephone and email persona
A responsible attitude towards confidentiality and dealing with sensitive information.
Ability to prioritise own workload, take initiative, proactively seek solutions and ways to streamline, organise multiple activities and manage a range of tasks calmly and to timely completion.

We offer:

Supportive environment
Flexible approach to home working
Commitment to reasonable workplace adjustments
Learning and development opportunities
Employee assistance programme for you and your family
Family and friends discounts to clinic services
Generous holiday entitlement
Contributory pension scheme

This could be the role for you and in return we can offer a flexible, dynamic & inclusive work environment.

For job descriptions and more role details please click here.

If you require this information in an alternative format, please contact us at jobs@ion.ac.uk with the email subject "Alternative format".

We are committed to being an inclusive and accessible employer. If you require reasonable adjustments at any stage of the recruitment process, please email us at jobs@ion.ac.uk with the email subject "Accommodation Needed". Our team will work with you to ensure reasonable accommodations are made to support your needs.

Recruitment timeline:

Applications deadline - Midnight on Sunday 14th June 2026.
First round interview - w/c 22nd June 2026
Second round interview - w/c 29th June 2026
Start date - July 2026 (date to be confirmed)

The Institute for Optimum Nutrition (ION) is an independent educational charity, registered company number 2724405, registered charity number 1013084. We are committed to and champion equality and diversity in all aspects of employment. All staff are expected to understand and promote equality and diversity in the course of their work.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates, as they are currently under-represented across our workforce. Appointments are made on merit.

We are also committed to becoming a Disability Confident employer and welcome applications from disabled people and those with long-term health conditions. We will make reasonable adjustments to support employees and applicants.

Location

Richmond, Greater London (Hybrid)