Front of House Assistant
About the role
Front of House
- Location:Flavours Bistro, St Catherine's Hospice
- Earnings:£25,052 per annum pro rata - Actual Salary £20,042
Role: Front of House Assistant
Location: Flavours Bistro, Saint Catherine’s Hospice
Contract: Fixed term 8 months
Hours: 30 hours per week
The Front of House Assistant plays a pivotal role in ensuring a seamless and enjoyable dining experience for our customers at Flavours Bistro. This position serves as the face of our bistro, greeting patrons, managing reservations, and overseeing the flow of service. The Front of House Assistant will collaborate closely with our Catering team and other staff members to uphold our commitment to exceptional customer service.
Key Responsibilities:
- Welcome customers with warmth and hospitality, creating a positive first impression.
- Manage reservations, seating arrangements, and customer enquiries both inperson and over the phone.
- Develop and maintain our social media presence.
- Coordinate with the kitchen and serving staff to ensure timely and efficient service.
- Maintain cleanliness and organisation in the dining area.
- Handle guest feedback and address any concerns or special requests with professionalism.
- Assist with administrative tasks, including cash handling, invoicing, and recordkeeping.
- Uphold high standards of food safety, sanitation, and guest satisfaction.
The role will be predominately during Monday to Friday. However, during events, the hours of work will include occasional evenings and weekends.
About You:
If you have:
- Barista Experience
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Ability to remain calm and composed under pressure in a fastpaced environment.
- Proficiency in basic computer applications and social media platforms.
- Passion for providing exceptional service and creating memorable dining experiences.
Then we would love to hear from you!!
Why work for Saint Catherine’s Hospice?
- A chance to make a profound difference in the lives of patients and families during a critical time
- Collaborative and supportive work environment that values your expertise and dedication
- Employee assistance programme
- Free onsite parking
- Subsidised meals in the Bistro
- On site gym
- Pilates
- Complementary therapies: massage, aromatherapy, reflexology, reiki, mindfulness and relaxation, facials, Deep oscillation therapy
- Discount in our charity shops
Application Process
To apply, please submit your application highlighting your relevant experience and outlining why you are the perfect fit for this role.
The closing date for the role is 21st September 2026 at 12 noon