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Support Worker
Services Manager
FTE £ 25,183.00
37.5 hours per week
Monday - Friday
Permanent – Full Time
Sage House, Tangmere, PO20 2FP
Position Overview:
Are you looking for a caring role where you really make a difference to people living with dementia? Are you
dynamic, fun, warm, caring, energetic and passionate about delivering high quality care and activities? Great!
then come join our team of likeminded people who are making a difference every single day.
Our Support Worker position is a full time role, and you will work as part of a team to provide high quality care
to improve the quality of life for our customers living with dementia. Our Day Break service is designed to
provide innovative and empowering care, support, and activities for those living with dementia.
The responsibilities of the role include creating a happy, homely, and stimulating environment for our
customers whilst providing compassionate support and encouraging participation in daily activities. Assisting
with eating and personal care and observing changes in a
customer’s condition will be required.
We are a busy charity, we’re constantly innovating and experimenting with new idea s, so embracing that can
do attitude and working collaboratively with the broader team to help make things happen will be a huge
asset. You may be asked to cover one of our Activities or Outreach activity sessions in the local community
giving you an opportunity to broaden your skills, no day is ever the same.
You will be joining an incredible team of people, who are driven by making a difference. Every day at Sage
House is different, we run themed days, host workshops, chatter tables and so much more.
You will also receive free onsite parking, 23 days annual leave plus bank holidays, an extra day off for your
birthday and a workplace Pension and Life Assurance, plus other staff benefits.
Would you like to come and be part of this incredible team? Join us and become a Support
Worker and be at the heart of all we do.
To apply visit https://www.dementiasupporthubs. org/work-for-us. If you would like to discuss the
role in more detail, please speak to Reece Jobe on 01243 888 691.
Job Purpose
Subscribing to the values of the Charity, you must be committed to working together with others, be that staff
teams or partners and customers to improve lives. By working with integrity and commitment to maintain
high personal and professional standards and deliver excellence in our work, together at Sage House we
ensure that everyone matters.
High quality, compassionate and caring services are key to our vision and we expect all staff to join us in
delivering these organisational values. As a support worker within Sage House you will work as part of a
team to deliver services to our customers which are;
Caring and treat ing people with compassion, kindness, dignity and respect
High quality & effective in achieving good outcomes and improve our customer’s quality of life
Responsive to what people want
Inclusive, person-centred and innovative
The role will work in an effective team providing unrivalled outcome-based care and support and will enable
customers to maintain and where possible, improve skills of daily living and maintain and develop the
highest quality of life in a positive, nurturing and safe environment .
Responsibilities
The specific accountabilities of the role may alter on occasion to meet the needs of the charity and its
customers. Accountabilities will include (or be equivalent in nature to) those listed below:
Help create a happy, homely and stimulating environment for customers, based on individual life style
choices and the interests of the customer
Encourage customers to make appropriate choices, express their own needs and maintain as much
control as possible about decisions which affect them
Provide high quality and compassionate support, care and activities for people with dementia, ensuring
that they are supported with personal and practical care in accordance with their support plans and risk
assessments
Assist with eating/drinking and personal care including continence management and personal hygiene
Assist customers to engage in meaningful activities to maximise their physical and mental health and
wellbeing
Promote the health, wellbeing and development of customers ensuring that care plans are adhered to
and that identified outcomes are being addressed in a structured, focused way and progress is being
monitored
Observe any changes in a customer’s condition/abilities and report on these accordingly
Follow the principles of safe moving and handling in accordance with the charity manual handling policy
and procedures, including individual risk assessments. This may include the use of hoists and other
moving and handling equipment including mobility an d bathing aids
To communicate effectively with all staff, other health and social care professionals, families and friends in
accordance with the needs and wishes of the customer
Understand and adhere to Safeguarding Policies, and report any concerns immediately to team leaders
and take appropriate emergency action to safeguard customers
To maintain high standards of infection control within the care provided and to assist customers to
maintain the required level of personal hygiene
To take responsibility for own personal safety when working with vulnerable people
To attend one to one supervision sessions, annual staff appraisals, staff meetings and training when
required
Adding customer notes onto our care system (Charitylog)
Supporting our Outreach and Activities calendar to provide cover for Annual leave and Sick leave if
required
Any other duties commensurate with the post
Knowledge, Skills & Abilities
Knowledge and understanding of the needs of people living with dementia and their families
Excellent interpersonal and communication skills both verbally and in writing
A genuine desire to provide care and support to people with dementia and improve their quality of life
Kindness, empathy, energy and a positive attitude
A friendly and approachable demeanour
Understanding of the mental capacity and deprivation of liberty safeguards
Understanding of the Care Act 2014, Safeguarding, Mental Capacity Act
Able to work independently using their initiative.
Adaptable and flexible approach to work
Knowledge of updating customer records/data onto care systems
Qualifications & Experience
Level 1 Care Certificate or equivalent - essential
Level 2 NVQ QCF Qualification in Health & Social Care including relevant dementia care
units or a commitment to work toward it – desirable
Level 3 in Health & Social Care - desirable
Previous experience of delivering care and support to people living with dementia - essential
Experience of caring for older people in a paid or voluntary capacity - desirable