Fairfield Trust Job Description and Person Specification

Job title: Hospitality Assistants

Work base: The Weavers Pub, Dilton Marsh

Team: Commercial

Hours of work: Part time and Zero Hours
contracts available – to include regular
weekend and evening working
(hours/contracts to be discussed during interview)

Salary range: £12.21 per hour (21 + years old)

                        £10.42 per hour (18 -20 years old)

                        £7.55 per hour (under 18 years old)

 Safeguarding

Fairfield Trust is committed to safeguarding and promoting the welfare of young people and all
staff are expected to share this commitment. You will be expected to report any concerns relating
to the safeguarding of young people in accordance with agreed procedures. If your own conduct
in relation to the safeguarding of young people gives cause for concern, Fairfield Trust agreed child
and adult protection procedures will be followed.

All  posts  involving  direct  contact  with  young  people,  children  and  vulnerable  groups  are  exempt
from the Rehabilitation of Offenders Act 1974. However, amendments to the Exception Order 1975
(2013 & 2020) provide that certain spent convictions and cautions are ‘protected’.  These are not
subject  to disclosure to  employers and cannot be taken into account.   Guidance and criteria on
the filtering of these cautions and convictions can be found on the Ministry of Justice website

For  all  roles  that  involve  regulated  activity,  a  DBS  check  will  be  required  before  appointment  is
confirmed.

 Job context and purpose

Fairfield Trust is a local independent Charity, the core business areas are: an independent specialist
college for young people with additional needs; residential and independence services, a pub and
an animal park.

The Trust’s mission is: To enable young people to live and work without barriers

Our 5 agreed values are:
Teamwork: We hold ourselves and each other to account, and are better when we work together
Compassion: We act with trust, honesty and kindness in everything we do
Inclusion: We treat each other fairly and with respect
Innovation: We encourage thoughtful, creative and aspirational ideas
Pride: We encourage each other to be proud of who we are and what we do

Working  as  Hospitality  Assistant  at  The  Weavers  Pub,  daily  duties  may  include;  till  handling,  order
taking,  drink  preparation  and  serving,  kitchen  porting,  food/drink  running,  dealing  with  customer
queries,  general  cleaning  and  stock  rotating.  There  is  an  expectation  that  this  role  will  involve
working at other locations across the Trust, including Fairfield College and Fairfield Animal Centre.

This  role  may  also  require  you  to  work  alongside  College  students  and  trainees  as  they  use  the
centre for training opportunities.

The role requires excellent customer relations skills and previous hospitality experience would be an
advantage.  Additionally,  you  will  be  self-motivated  and  able  to  work  independently,  prioritising
your workload.

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Annual  holiday  entitlement  is  5.6  weeks  for  a  full-time  employee,  and  pro-rata  for  part-time  and
term  time  employees.  Public  holiday  entitlement  is  included  in  this  amount  and  you  may  be
required to work any public/bank holidays, which fall on a normal working day.

There is a pension scheme available for eligible staff.

 Main duties

  Operating the till and cash handling

  Serving and preparing customer food and drink orders (please note, alcohol can only be

served by over 18 year olds)



Taking food orders and delivering table service to our customers

  Ensuring work areas within the pub stay clean and tidy in line with Food Standards

  Cleaning public areas within the pub

  Working in the washing up area

  Assisting with stock control measures such as stock rotation and putting deliveries away

  Working with our students, and work placements/trainees supporting them to undertake tasks

throughout the operation

  Support additional revenue activities such as special events or private bookings

  May be required to work at other Trust sites as requested

  Any other duties which may reasonably be requested

Contacts and relationships

The post holder will report to:

  Pub Manager



Shift Leader(s) on duty

What we offer - Employee Benefits

There is a pension scheme available for eligible staff
Free entry to Fairfield Animal Centre for 2 adults & 2 children



  10% discount at The Weavers pub
  Discounted staff lunches in the Student Canteen (College Site)
  Corporate Eye Care Scheme


Training & Development opportunities

 Health and Safety

To be responsible for your own health and safety and that of anyone else who may be affected by
your acts or omissions.

 Equality and Diversity

You are required neither to discriminate against, harass nor victimise colleagues, suppliers or third
parties at work.  You are further required to report incidents of discrimination at work, either to the
Principal or anonymously to the Chair of Trustees.

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 Records management

You are responsible for ensuring that all information sources for which you have responsibility are
maintained in-line with guidance.  This applies to all electronic and hard copy information.

You should also ensure that access permissions are maintained to limit access to sensitive
information.  You are responsible for maintaining the confidentiality of sensitive data, whether held
electronically or in hard copy and promptly reporting all breaches, or potential breaches of security
to the Head of HR.

 Other duties

You may be required to perform duties other than those given in the job description for the job.

The particular duties and responsibilities attached to jobs may vary from time to time without
changing the general character of the duties or the level of responsibility entailed.  Such variations
are a common occurrence and would not in themselves justify the re-evaluation of a job.  In cases,
however, where a permanent and substantial change in the duties and responsibilities of a job
occurs, consistent with a higher level of responsibility, then the job would be eligible for

re-evaluation.

 Authority to work in the UK

You must have the legal authority to work in the UK.  You must have the relevant approval to work
in the UK from the UK Border Agency or relevant documentation.  Copies of all documents
provided by you as proof of identity are retained for our records, by providing these proofs the Trust
will treat this as your consent for this to happen.

 Person Specification

The person specification details the essential and desirable personal criteria which the job holder
should possess in order to be able to successfully perform the job.

Essential

Desirable

Alignment
With our
values

Commitment to demonstrating the organisations
values and behaviours in their work:

Teamwork: We hold ourselves and each other to
account, and are better when we work together
Compassion: We act with trust, honesty and
kindness in everything we do
Inclusion: We treat each other fairly and with
respect
Innovation: We encourage thoughtful, creative
and aspirational ideas
Pride: We encourage each other to be proud of
who we are and what we do

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Experience of

  Customer facing roles
  Previous hospitality experience;

guest services and/or
bartending (if applicable)
  Operation of point of sales

terminals and reconciliation

  Maintaining cleaning records
  Working with people with
learning difficulties and
disabilities

Skills

  To be highly personable with very good

communication skills

  To be highly self-motivated with an

enthusiastic outlook

  To show an understanding of the importance
of working within strict Health and Safety
guidelines

  Ability to work as part of a team and on own

initiative

Personal
qualities and
motivation

  To be honest, trustworthy and reliable
  Highly motivated and able to motivate others
  Able to work with a variety of colleagues and

Literacy and
numeracy
Safeguarding

clients from different professions and
backgrounds

  Literate and numerate with good written and

spoken English

  Displays a commitment to the protection and

  Up-to-date knowledge of

safeguarding of young people.
  Takes action and raises concerns
  Forms appropriate relationships and

maintains professional boundaries at work

  Works within organisational policies,

procedures and guidance at all times

relevant legislation and guidance
in relation to working with and the
safeguarding of children and
vulnerable adults

Suitability of shortlisted candidates will be assessed at interview using a combination of values-based
recruitment techniques; a formal interview and/or a supervised observation or practical session where
applicable.

Should you require any reasonable adjustments to the application process, please speak to a member
of the HR team.

The closing date for this post is Monday 13th October 2025 at 09.00am

Interviews will take place on Thursday 16th October 2025

Please note that we will not accept CVs. All applications must be made via an online application form
available on our website https://fairfieldtrust.org.uk/jobs

We reserve the right to close the advert early if sufficient applications have been received.

This job description and person specification updated September 2025

Fairfield Trust is an Equal Opportunities employer
A charity for the advancement of education for young people with learning disabilities

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