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This is very much a commercially-focused strategic leadership role, offering the opportunity to grow established and relatively new businesses as well as setting up or acquiring new ones.

The Commercial Director is responsible for overall delivery of commercial strategies and performance across the Retail, Lottery and Commercial Cleaning businesses - in addition to the Marketing function - with a potential to also take on responsibility for fundraising operations.

St Helena is a c£24 million income organisation and generates circa 50% of this from its commercial trading activities. Kate Heslegrave, Co-CEO, is ambitious to continue the growth and further development of St Helena’s commercial trading activities and this role is crucial to the achievement of this.

Key duties and responsibilities will include:

Lead the development and delivery of commercial operations and business development for the group ensuring sustainable income growth that delivers the organisation’s charitable and strategic objectives.

Provide advice to the Chief Executive, Senior Leadership Team, Trading Board and Board of Trustees on all strategic commercial, business development and business innovation matters.

Lead the non-care trading activities and businesses within the group – currently Retail, Lottery & Commercial Cleaning businesses.

Develop and deliver new business opportunities and ventures, including investment cases and commercial analysis.

Lead the brand and marketing strategy for the charity and group whilst ensuring its effective implementation.

Lead the development of the commercial growth plan and ensure commercial teams develop budgets and business plans that deliver agreed objectives and income targets.

Provide inspirational leadership to the Retail, Commercial Cleaning, Lottery and Marketing functions.

Competitive

37.5 hours per week

St Helena Hospice, Colchester

Your commercial acumen, strategic and risk-based approach and inclusive leadership style will be a hugely important part of St Helena’s success.

Additional information:

If you are interested in learning more about the post of Commercial Director at St Helena Hospice or to request a copy of the Candidate Brief, please contact Laurence Wolahan (M 07985 443 826) or Wendi Wang (0333 010 5263), of Hays Executive.

When you apply, you should address your motivation in applying as well as highlighting aspects of your skills and experience that make you a strong candidate for the post of Commercial Director at St Helena Hospice.

Dates for this campaign:

Closing date: 28th September 2025

Preliminary interviews: W/C 6th October 2025

Interview: W/C 13th October 2025

St Helena is one of the largest hospices in the country and known for their innovative approach to both their clinical and commercial work. Their vision is to be a Leader in Caring. They believe their local community deserves world class care and they aspire to be the best and to drive innovation and excellence across everything they do.

The charity supports members of its community, helping them make their own choices and live with dignity. By focusing on their physical, emotional and spiritual needs, they aim to bring comfort and relief to all those who need it, offering the people of North East Essex individual care and total support, regardless of their diagnosis or personal circumstances.

Thank you and welcome!

We’ll be in touch every month to make sure you’re the first to know about the how your incredible support is making a difference to local people facing dying, death and bereavement, along with some of the ways you can get involved, including opportunities to donate, volunteer, shop and fundraise.

How we use this information

We’d love to be able to thank you for your incredible support and keep you posted on how it makes a difference to local people facing incurable illness and bereavement. If you would like to hear about our services and ways you can support, including opportunities to donate, volunteer or fundraise please sign up to receive our monthly newsletter.

At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.Close

At St Helena Hospice, we’re committed to protecting and respecting your privacy in everything we do. If you’d like to know more about what we do with your personal information, please read our privacy notice – www.sthelena.org.uk/privacy. You can update your preferences or stop communications at any time by contacting us at enquiries@sthelena.org.uk or phone fundraising on 01206 931 468.

Processing fees

When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

About Gift Aid

We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid

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