Job Reference:

1595

Location:

West Midlands

Hours of Work:

37

Salary:

£28,884 -£31,698

Contract Type:

Permanent

Closing Date:

31 Oct 2025

ID: 1595 Senior Early Help Support Worker, Early Help Programme


Hours: 37 hours per week (Full-time)
Salary: £28,884 -£31,698
Location: Based in Birmingham (West Constituency)
Contract: Permanent

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

This is an exciting opportunity to support the coordination of an Early Help Service. The service will focus on identifying service gaps across Birmingham to enable families to access Early Help and support, through the application of Early Help. You will play a key role in leading effective practice development and leadership to a team of Early Help Support Workers. On occasions you support the Service Manager, on occasions you will be required to work in partnership with the Service Manager to support the operational day to day service delivery offering Early Help for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust.

The Senior Early Help Support Worker will:
• Work closely with the public and voluntary sector.
• Demonstrate an understanding of Early Help Support
• Lead in the allocation of Family Connect Form.
• Demonstrate a strong understanding of practice development and quality assurance.
• An ability to work independently, flexibly and in an integrated manner is essential.
• Ability to drive and have the use of own car.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?
We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.


Closing date: Friday 31st October 2025 at 5.00pm
Interview date: TBC

Priority interviews will be given to those at risk of redundancy
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.