The Family Support Manager is a key staff role which involves working with families and parents referred by the LA and facilitating support from volunteers recruited from the local church and community.

In North East Lincolnshire there are two main groups of people who you will be supporting:

• Overwhelmed and isolated families facing challenges and who may be receiving support at an Early Help, Child in Need or Child Protection level
• Parents who have had children removed from their care or who are going through a Public Law Outline process where this outcome is a possibility. These individuals are referred for support through our innovative ‘Flawsome’ group approach.

You would work as part of the East Midlands team which includes North East Lincolnshire, Lincolnshire, Sheffield, Nottingham, Derby and Leicester. Your support work will predominantly be focussed in North East Lincolnshire and you may also need to be available to work and attend team meetings in Lincolnshire and Nottingham.

You would be involved from initial referral through to official closure of a case, including risk assessment, identifying goals, matching and introducing volunteers, providing on-going mentoring and support to volunteers and discerning when outcomes have been achieved. Your objective is to help support referred individuals and families navigate challenging circumstances through connecting them into local volunteer based, sustainable support.

The role requires experience of working with vulnerable people and groups, and knowledge and application of safeguarding principles and processes.  It is an incredibly exciting role where you would have the privilege of seeing how the simplest of actions, often from dedicated volunteers, really can bring hope and transformation to families and parents.