Day Care Coordinator

Candidate information pack

1

Welcome to Royal Star & Garter

Thank you for your interest in Royal Star & Garter.

I am looking for someone really special to join our Care Team. My ideal candidate will be
someone passionate about providing high quality care to the amazing veterans that we
support. It is a role that will suit an individual who is driven and motivated, with the courage
to go the extra mile for the residents.

We strive to live our values in everything we do and we want the people who join us to do
the same. We are committed to investing in our staff – in skills, behaviours and well-being.
We have a comprehensive training offer for our staff and your continued professional
development is important to us. We are looking for people who share our values, people
with passion and dedication who want to work as part of a team, and people who want to
make a difference to others. If this is you then I look forward to receiving your application.

Katie McCauley
Home Manager

The role at a glance
Title: Day Care Coordinator

Location: Royal Star & Garter,
Tudor Coppice, Monkspath Hall
Road, Solihull, B91 3DE

Reports to: Home Manager

Hours: 26 hours per week, Part-
time, permanent

Hourly rate: £14.42 per hour
Salary: £19,496 per annum

More information:
solihull.jobs@starandgarter.org

2

The role

• Our Daycare service allows veterans to meet new people supported by our team

members in a friendly and warm homely environment. The service offers everything
from a quiet cup of tea or lunch with friends to a wide range of activities and events
hosted in our activities room or lounge.

• Our Daycare Coordinators will promote and ensure the delivery of person-centred,
high-quality support to Star & Garter Day Care guests visiting the Home for day care
services ensuring that people are treated with respect, dignity and that all individual’s
rights to privacy, independence and choice are met.

To apply

Send your CV and a covering

letter (no more than 2 sides)

outlining how you meet the

person specification and what

you will bring to our team to

solihull.jobs@starandgarter.org

3

Essential behaviours and characteristics for this role

•

•

•

•

•

Is willing to work towards an appropriate competency-based qualification

Is physically fit and able to safely manoeuvre wheelchairs, trolleys and hoisting
equipment

Has full driving licence, ideally with D1 category (or willingness to undertake this
training) with no more than 6 penalty points •

Has a person-centred approach and experience working with older people, either
Dementia Care or other care environment

Ability and willingness to use initiative take a lead role and motivate others

• Works flexibly and as part of a team

•

•

•

•

•

•

Good written and verbal English language and communication skills

Customer focused

Computer and telephone skills

Brave and able to speak out and challenge/report poor practise

Commitment to undertake organisational training as required

Previous experience gained in a similar role is desirable

4

With love

Living positively

Our values

We carry out our work with love,
care and compassion.

We are optimistic in everything
we do, supporting veterans and
their partners in leading happy,
fulfilled lives.

As a family

Standing in their
shoes

Take courage

We work and live as one team,
one family, one community.

We show admiration and respect
for people and never forget what
they have done.

We are not afraid to do what is
right and what is needed.

5

Offer

Although we are a charity we offer a generous package

• Salary of £19,496 per annum / £14.42 ph

• Employer Pension Contribution of 7.5% with matching

• 26 hours per week

• Over time paid at time-and-a-quarter

Employee contribution of 5%

• Life insurance of 3 x salary (until age 70)

• Two months full occupational sick pay, 1 month half pay

• Equivalent of 28 days holiday including bank

before statutory sick pay

holidays (pro-rata for part-time)

• Access to appropriate professional bodies and payment of

membership fees after 6 months of employment

• Learning and Development – fully funded opportunities to

support you in your role

6

Conditions of employment

Any offer of employment made will be subject to the following conditions:

• Satisfactory references covering the last 5 years including one from your current or most recent employer

• A pre-employment medical screening

• Enhanced DBS Disclosure

• Proof of the Right to Work in the UK

Confirmation in post will be subject to:

• A satisfactory 3-month probationary period.

7

About Us

Our mission

Royal Star & Garter was founded in 1916 to care for the severely injured young men returning from the battlegrounds
of the First World War. Today, our mission is to provide an outstanding range of quality care and therapies to veterans
and their partners living with disability or dementia.

Our care

We provide loving care for veterans and their partners who live with disability or dementia in three state-of-the-art
Homes, ensuring they are respected as individuals. We meet their needs in an appropriate, personalised and
compassionate way and this is supported by highly skilled and motivated staff. We constantly evolve our services and
innovate our care to meet present and future need and this now includes younger veterans, a day care service and
plans for an outreach project later this year.

8

About us

Our future

Today, we run three Homes where we deliver an unparalleled level of specialist nursing care for veterans and their partners, including
award-winning dementia care. We are developing our services to provide day care across all three Homes, an outreach service and care for
younger veterans.

Our knowledge

We have over 100 years’ experience in providing pioneering nursing and therapeutic care to veterans living with disability and dementia.
We are committed to sharing our knowledge and skills with other organisations to promote better care for all veterans and older people.
We partner with health care, military and academic organisations for the benefit of our local communities.

Sharing our experience

We are passionate about innovation in our care to improve the lives of veterans and their partners and we are ideally placed to provide
training. Our Homes offer military nursing student training and placements to Nursing Associate Trainees as part of an NHS pilot scheme.

9

Surbiton

High Wycombe

Solihull

With its stunning foyer and relaxed,
spacious lounges, our Surbiton
Home offers a warm, friendly
welcome. Highly trained staff
provide specialist nursing and
dementia care in comfortable
surroundings, where the focus is
always on the individual.

And rated
‘Outstanding’ in
the care category.

Our High Wycombe Home is our
newest and has been designed for the
comfort and wellbeing of our residents.
Specialist nursing and dementia care is
offered in a relaxed, homely
environment, where residents can enjoy
the many activities, share their day with
friends or enjoy time in the spacious
lounges and landscaped gardens.

Our Solihull Home offers a warm
welcome to residents and their families.
The Home is rated 'Outstanding' by the
Care Quality Commission in all five
areas and staff provide specialist
dementia and nursing care tailored to
the needs and wishes of each
individual. Every aspect of the Home
has been designed with our residents'
wellbeing in mind.

1