Salary:£36,886 per annum

Closing date:05/10/2025

Department:People and Resources

Location:Universal House

Employment type:Fixed Term

Division:Data, Digital and Technology

Hours Per Week:35

Job Description

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed term contract until end of June 2026. Available to start as soon as possible.

Hours: 35 hours per week, full time but we are open to compressed hours in line with Crisis’ Flexible Working Policy and may consider slightly reduced part-time hours, please email jobs@crisis.org.uk for more information.

Job title: Internally this role will be known as Data Imports Administrator

Location: Based in our London office, but very flexible homeworking options in line with Crisis’ Hybrid Working policy, please email jobs@crisis.org.uk for more information.

About the role

The Imports & Integrations Team handles large volumes of incoming supporter data which is vital for our fundraising, campaigning, and volunteering activities. We are seeking a fixed term Data Imports Administrator to work in a varied role to:

• Be responsible for running some of the Team’s imports and help with other imports as needed
• Help the Team ensure seamless and timely delivery of high-quality data
• Spot and fix data problems
• Help check and clean data
• Work with and support colleagues within the Team and in other stakeholder teams across Crisis

About you

To be successful in this role you will love data and enjoy managing data. You will also be:

• Multiskilled with a strong mix of data skills, technical skills and people skills
• Willing to jump in and learn or adapt as necessary
• Eagle-eyed at spotting data inconsistencies and picking up on data issues
• Conscientious and quality driven whilst still able to achieve results
• Dedicated to providing a high level of support & service to everyone you work with
• Able to manage multiple tasks, seemingly needing resolution at the same time

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 October at 23:59

Interview date and location: w/c 13 October via Microsoft Teams

Interview process: Competency-based interview + practical task.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.

For more information about our work please visit

https://www.crisis.org.uk/about-us/

To see our work in action please visit:

youtube.com/user/crisishomelessness

www.facebook.com/crisis.homeless

Registered Charity Numbers: E&W1082947, SC040094