RECRUITMENTPACKHello and thank you so much for taking an interest in our Business &Finance Manager role here at Positive Action in the Community (PAC). Iam thrilled to have the opportunity to introduce and welcome ourCharity to you. I do hope that on reading the following information youwill gain an insight into the work we do and the differences we make inour community. As a charity we have over 25 years’ experience ofdelivery and we continue to be a growing, ambitious, and passionatecharity with strong foundations of fantastic people across our projects,including our central team, our project teams, our Senior LeadershipTeam and our board of trustees. We pride ourselves on meeting the needs of our community byembracing evidence based and innovative approaches that create thegreatest opportunities for more outcomes for more people. We aredriven by our Mission, Vision and Values and motivated by our purpose.So if you feel that this is something you want to be part of, that you canbring new ideas to, and that you could enhance our strong foundations,then we strongly encourage you to apply. If you do have furtherquestions after reading this pack, please do feel free to get in contactwith us either by email on recruitment@p-a-c.org.uk or via telephoneon 01282 227649. We look forward to receiving your applicationHELLO FROM OUR CEOVISION, MISSION, VALUES & PURPOSEVisionTo have a community that gives the greatest opportunities for a safe, fulfilled andaspirational life free from domestic abuse, homelessness and poor mental health.MissionWe aim to make a positive difference to those impacted by Domestic abuse,homelessness or/and poor mental health by developing innovative responses toneed and providing high quality, specialist support to build independent resilience andlive safely.Values·Supportive / Empowering ) – to have support and be supportive·Innovative –  to be creative in life·Inspirational / aspirational –  to be inspired and to want to achieve·Integration –  to be part of something·Resilience -  to keep growing and learning at lifePurpose·To make a positive difference ·Proactively meet unmet needs/gaps – provide early intervention to supportstatutory, family and community needs·To increase service users’ realise their potential and thrive·To build strong futures for communities and create generational change·To be a trusted organisation – which is professional and respected for the quality ofits services and its approachability and flexibilityABOUT USPAC – Positive Action in the Community was set up in 1999 to meet the needs of the Pendlecommunity which were not being met through statutory provision or by other organisations,since then we have expanded to deliver projects in Rossendale as well as Pendle. Our missionstatement is: To provide public benefits for the inhabitants of the North of England without distinction of sex,or of political, religious or other opinions, by associating the Local Authorities, VoluntaryOrganisations, and local inhabitants in the following ways: (i) The prevention and the relief of poverty. (ii) To promote the education of persons who through their social and economic circumstancesare in need and unable to gain employment and in particular to provide or support schemeswhere such persons may acquire and develop vocational skills which will enhance theiremployment prospects their physical and emotional health and well-being. (iii) To provide facilities in the interest of social welfare for recreation and leisure timeoccupation with the object of improving the conditions of life of those persons in need,hardship or distress. (iv) To advance education for the public benefit by providing advice and guidance uponquestions of unemployment, housing, domestic abuse, safeguarding and social welfare andrelated topics (v) To assist persons of limited means in cases of social hardship or economic misfortune uponterms appropriate to their means whether or not members of the society to find appropriateliving accommodation and whilst so doing to provide where possible temporary shelter inproperties managed by the charity from time to time. PAC was previously known as Pendle Action for the Community, but due to demand for ourservices outside of Pendle our name was changed in 2016 to remove any barriers / confusioncaused to beneficiaries, ensuring access was for all.  PAC is supported by a board of committed voluntary trustees who bring with them a wealth ofexperience, and knowledge ranging from Legal Services, Business & Project Management,Financial Management, Educational services, Health & Safety, Employment & TrainingOpportunities and Charity governance. PAC employs an incredible and dedicated frontline workforce ranging from volunteers,support staff, management, a central administration and project support team, alongside aCEO and senior leadership team who facilitate strategic and operational development of thecharity.OUR PROJECT AREASSafeSpace provides supported accommodation for young people in Lancashire between the ages of 16 and 21 (upto 25 insome circumstances), who are experiencing homelessness. We have 3 sites; SafeSpace Pendle, SafeSpace Rossendale andSafeSpace Hyndburn. Our supported accommodation is regulated by Ofsted, we also hold a trauma informed quality mark,awarded by ‘One Small Thing’. Each of our site provides a variety of accommodation including en-suite rooms and fully selfcontained flats. All our sites are staffed 24hrs a day, 7 days a week, all year round. Support provided to young peopleaddresses all their individual needs in relation to maintaining accommodation and skills to support their transition toindependence and fulfilling lives.  Our HAPI (Homelessness Awareness Prevention Interventions) service is available toyoung people aged 14-25yrs and aims to prevent homelessness through a variety of early interventions, and also providesa responsive service to those who find themselves at crisis in relation to their housing needs. Be Free provides a locally based, accessible range of support and interventions for adult and child victims of domesticabuse in Pendle and Rossendale. Support for adults includes but is not limited to; helpline provision, outreach and IDVAsupport in the community bespoke to individual need, safety planning, advocacy, support with criminal and civil courtproceedings, recovery support, professional counselling services, sanctuary scheme provision and access to homelessnessprevention. Support for children includes therapeutic one to one, sibling and group support which is age appropriate andtailored to individual need, safety planning, advocacy, YPVA support and educational awareness on healthy and unhealthyrelationships. Be Free also provides safe accommodation for women and children who are escaping Domestic Abuse fromacross the country. Support is offered targeting safety planning and recovery as well as accessing move onaccommodation and resettlement support to sustain safety and support recovery. Evolve is a community wellbeing service. Evolve aims to provide the opportunity for people to access activities, education,awareness and information, access to community services, employability support and professional counselling at theearliest opportunity to meet their needs,. Evolve aims to develop the pathway to independence to support wellbeing,personal development and opportunities for service users future. Community services are delivered by experiencedworkers and the counselling service is delivered by qualified counsellors who are fully insured and comply with BACPregulations. The education, employability and life skills programme offers bespoke support to individuals addressingbarriers to engaging in education or employment. In addition to this Waterside is our community hub, situated in Colne,Pendle. We currently deliver a varied programme of youth club / youth activities for young people aged 8-16yrs. OUR ORGANISATIONSTAFF BENEFITSJOB DESCRIPTIONJob Title: Business and Finance ManagerProject – PACGrade – SCP 21 - 23 (£33,211 - £35,641 ) Responsible to: Head of Business and Finance Responsible for: Business and Finance TeamWorking Hours: 37 hrs a week, Over 5 days per weekThe main objectives to be achieved by the post holder1.1 To work as an active member of and effectively manage the Charity Central Team. Taking a vital role in the managementand delivery of efficient financial, business and administrative systems for the charity and its trustees.1.2 To advise on and ensure best practise is maintained throughout PAC’s business and finance operation with a proactiveapproach1.3 To assist in ensuring that PAC projects are providing a responsive and quality service to vulnerable people.Finance and Resources2.1  To ensure that PAC financial policies and procedures are adhered to.2.2  To manage all financial administration including orders, invoices, monthly reconciliation of accounts, processing ofcreditor invoices, petty cash accounts and debt management.2.3  To ensure best practise for charitable income management is applied to all accounting and administrative systems.2.4  Prepare annual estimates on income and expenditure and formulate the budget in consultation with the Head ofBusiness and Finance2.4  Maintain effective internal controls to ensure all expenditure is appropriately accounted for, the assets for the charity aremaintained.2.5  Advise the Head of Business and Finance on all matters relating to finances and advise on any updates to generalfinancial, business and administrative policy and best practice in the sector.2.6  Management and maintenance of the charities accounting system (QuickBooks) and internal controls including regularreconciliations.2.7  Assist and maximise income generation opportunities within the ethos of the charity, including assisting in thepreparation and submission of bids for funding.2.8  Manage the process for purchase of resources and furniture; checking of stock books and the asset register2.9  Manage the collection of all financial monitoring and reporting processes.2.10 To be responsible for the effective management, collection, processing and recording of housing benefit, rent payments,and service charge payments alongside the Supported Accommodation Managers and finance assistants. 2.11 To prepare annual Housing benefit claim reviews and liaise accordingly with Housing benefit department, landlord andHead of Business and Finance to agree annual eligible increases.2.12 Monitor financial risks and advise on financial impact of strategic decisions2.13 Manage the relationship with our bank, including posting payments for authorisation, managing cash flow, and movingfunds between accounts as required.Human Resources Management 3.1 Be responsible for the day-to-day management of the Central Team members3.2 Lead in the recruitment, selection, induction and retention processes for all staff accountable to you3.3 Deliver and provide effective support and supervision for all members of staff 3.4 Identify learning and development opportunities and performance management issues3.5 Attend regular supervision with your line manager and annual appraisals 3.6 Support the Head of Business and Finance in ensuring that the project complies with PAC policies and procedures3.7 Provide assistance to the Head of Business and Finance in determining and reviewing the full central team’s delivery plan3.8 To embed and fulfil the operational scheme of delegation for own role and the service3.9 Responsible for the accurate payment of all wages, including overtime, HMRC, pension contributions and any otherassociated charges. Management Information 4.1 Support the Project Managers and staff to develop and maintain efficient management information systems and proceduresto meet changing requirements of the charity and its funders.4.2 To ensure accurate provision of statistical information, returns and performance indicator data collection ensuringcompliance with data protection legislation and legal and contractual obligations are met.4.3 To assist with ensuring all required funding and monitoring reporting is completed 4.4 To maintain backup copies of all financial data, administrative records, returns submitted and monitoring information.4.5 To liaise with IT and business providers to ensure data is safely managed and accessible4.6 Contribute to, support and review all required achievements of Quality Management Systems.4.7 To produce reports on data, finance and information as required.4.8 To ensure all PAC administrative systems are GDPR compliant and to assist the Head of Business and Finance with all GDPRrelated queries.  Health and Safety 5.1 Assist the Project Managers in managing Health & Safety within the charity including liaising with appropriate Health & Safetyrepresentatives.5.2 Comply with all aspects of Health & Safety and risk assessments within the project.5.3 Contribute to the regular review of all Health and Safety procedures5.4 Assist in arranging appropriate insurance cover annually5.5 To report any Health & Safety concerns immediately and take appropriate action to minimise any risks identified5.6 To oversee and respond accordingly to ensure compliance with office health and safety risk assessments 5.7 To help maintain the cleanliness and tidiness of the PAC premises, ensuring the facilities are welcoming, inclusive andaccessible by all.Facilities Management 6.1  Maintain a working knowledge of PAC-Positive Action in the Community policy and procedures.6.2  To facilitate external services delivery within and external to PAC premises where required6.3  To liaise with landlord and service providers where required on managing services, and utilities contracts and facilities withinthe building6.4  To broker services as required for the delivery of services in line with PAC financial policies and procedures, includingutilities, IT provision, Website providers, and marketing.Working with Others 7.1 To train other staff members the appropriate approved financial procedures to ensure good practise and compliance isembedded within the organisation.7.2 To effectively communicate internally and externally on a daily basis by assisting people in a helpful and diplomaticmanner and dealing with enquiries appropriately.7.3 To support other team members and volunteers in carrying out their duties effectively.7.4 To promote positive relationships with the neighbours, the local community and external agencies, including dealingsensitively and professionally with any complaints in line with PAC policy and procedure. 7.5 To work in a way which demonstrates respect for and understanding of the diverse need, circumstances and lifestyle andchoices of the service users. 7.6 To positively contribute to policies and procedures reviews during staff meetings and consultations.Additional Requirements 8.1 To work flexibly as required by the needs of the project, including occasional overtime, and on call as and when required.(We operate a time off in lieu procedure for overtime worked.)8.2 Effective liaison and engagement with other professionals as appropriate.8.3 To liaise with our website and marketing providers to ensure timely maintenance and updates.8.4 To liaise effectively with any service providers to the charity to ensure compliance and effective management.8.5 To support and positively promote the charity’s activities, development and profile to service users and the widercommunity including assisting in the organisation and participation in publicity and fundraising events as required.In addition, other duties at the same responsibility level may be interchanged with/added to this list at any time.PERSON SPECIFICATIONEssential Criteria – Successful applicants must have:9.1  Degree or professional qualification in an appropriate discipline e.g. finance, business, accountancy, human resources9.2 Significant experience of budgeting, financial record keeping, appropriate regulations9.3 In depth knowledge regarding GDPR, data protection and safeguarding9.4  Ability to use common sense, make independent decisions (as delegated) and establish and arrange priorities asrequired.9.5  Excellent oral and communication skills9.6  Technology Skills that supports communication and engagement9.7  Ability to manage all aspects of the financial affairs for a growing and developing charity9.8  Ability to analyse and interpret information and assess risk9.9  Ability to manage staff effectively9.10  Ability to oversee management of IT services9.11  Track record of improving financial systems and procedures with effective implementation.9.12  Effective project management skillsDesirable Criteria – Applicants with these requirements are more likely to be successful10.1  Successful experience within the charitable or public sector in the field of business management, finance or a relatedcapacity10.2 Understanding of charity commission regulations, charity law, and companies house regulations10.3  Experience of using QuickBooks 10.4 Experience of IT problem solving skills10.5  Experience of project managementPersonal Attributes - required for the role11.1   Numerical accuracy with attention to detail11.2  Organised, methodical, and precise11.3  Resourceful, responsible and committed to quality11.4  Personal communication skills that support strong positive relationships and develop the charity’s reputation11.5  Ability to work in a busy, fast changing, high demand environmentEQUALITY, DIVERSITY AND INCLUSION STATEMENTENHANCED DBS REQUIREMENT  Equality, diversity and inclusion is about valuing differences and creating an environment whereeveryone has an equal chance to live, learn and work, free from discrimination and prejudice and to beincluded. To this end, PAC and its projects wholeheartedly support the principles of equal opportunitiesin employment and service delivery and oppose all forms of unlawful or unfair discrimination on thegrounds of colour, race, gender, being transgender, appearance, age, disability, faith, ethnic or nationalorigin, sexual orientation, marital status, maternal status, being pregnant, being married or in a civilpartnership, or HIV status. PAC recognises that certain groups of people in society are denied equalopportunity and suffer discrimination. Therefore PAC is committed to developing an effective equalopportunities policy and plan to provide equal treatment, equal access and equal benefits, and strives forgood practice in all its area of work including services to clients; in its practise as an employer; and in theway it works with other organisations, both statutory and voluntary. PAC recognises that equalopportunities must be actively promoted, implemented and monitored, and that policies must bereviewed on a regular basis. We do not discriminate against staff or those coming into contact with us viaour services on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancyor maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation(protected characteristics). Your attention is drawn to the fact that this post is covered under the Rehabilitation of Offenders Act1974 (Exemptions) Order 1975 and you should declare any convictions. If successful at interview, anEnhanced Criminal Record Certificate will be sought from the Criminal Records Bureau beforeconfirmation of appointment. It is suggested that you take appropriate advice if you are in doubt as tothe correct answer to give. HOW TO APPLYIf you would like to know more about this post please contact recruitment@p-a-c.org.uk or call 01282 227649Or if you would like to proceed in applying for the post please complete the Application Form thataccompanies this pack. Please do ensure that you complete all sections of the application including themonitoring information.Statement on the use of AI  Please note, whilst we are aware of the true benefits and advancements of the use of AI, we wouldencourage all applications to be produced with your own words, reflecting your direct knowledge andexperience. We reserve the right to eliminate applications that we believe have not been directlyproduced by the applicant. Thank you again for considering this role and we look forward to receiving your application!www.p-a-c.org.uk