Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best! We know that we can only achieve this by hiring the best staff who share our values.

Do you want a rewarding career in care where you can really make a difference every day?

We have new an exciting opportunity for a talented, committed, and passionate Deputy Service Manager.  (driver is essential)

Reports To – Service Manager

Hours – 40 hours a week

Job Purpose:

To assist the Service Manager in the management of the services in accordance with Heart of England Mencap’s policies and procedures and values. To ensure that all Safeguarding and Whistleblowing responsibilities are implemented in line with the organisations policies and procedures. To promote choice and independence where possible to the people we support.

Key Responsibilities

• To deputise in the absence of Service Manager
• Ensure that high standards of care and support are delivered to all customers.
• To ensure that all customers have appropriate and relevant documentation including Support Plans, Risk Assessments and medical information.
• To ensure that regular and timely reviews are held in a person centred way, ensuring that all documentation is kept up to date.
• Help to manage and monitor the delivery of medication and medication systems.
• Under the supervision of the Service Manager you will help to lead, manage and develop the staff team and ensure that training requirements are up to date.
• To undertake supervisions and appraisals with support workers and at times to lead and facilitate Team Meetings.
• To ensure that all Heart of England Mencap’s Policies and Procedures are followed.
• To take responsibility for management of specific matters as required by the Service Manager.
• Assist the Service Manager in staffing and recruitment and running a safe service which the correct amount of staffing.
• To support the Service Manager with audits and compliance and attending any external inspections with the Local Authority or CQC and supporting with any actions.
• Support and lead on elements of Service Development Plans where needed.
• To support the Service Manager in monitoring the use of utilities, supplies and equipment and follow up on any actions identified.
• To support the Service Manager to ensure that the fabric and security of the buildings are properly maintained.

Person Specification

Experience:

• Proven track record of working in a care/support role
• Proven track record of being in a supervisory/people management role
• Proven track record of supporting people who present with challenging behaviours

Skills and Abilities

• Good communication skills, both written and verbal
• Be able to confidently use IT systems – Word, Excel and other internal systems
• Good time management and organisational skills
• Be able to manage and prioritise your duties and responsibilities
• Supervision skills

Knowledge

• Up to date knowledge of Learning Disabilities

Qualifications

• Evidence of Level 3 qualification

Alongside being part of something amazing, our employee benefits include:

Extensive training and development – we will support with health and social care diplomas together with the care certificate.

25 days’ annual leave plus bank holidays.

Access to 24-hour Employee Assistance Scheme and trained mental health first aiders.

Discount card for high street and online retailers.

Employee ‘Refer a Friend’ scheme.

Long service awards

Sick pay after a passed probationary period

Life assurance scheme

Staff recognition awards

Work mobile.

Mileage rates

Enhanced pay for Bank Holiday and certain shifts

Flexible shifts

Company pension

If you want to really make a difference every day and share our values: Honest Effective Aspirational Respectful Trustworthy why not apply today!

We are currently not able to provide Employee Sponsorship 

Summary

Salary

£14.00 per hour

Closing date