Website Welwyn Hatfield Women's Refuge & Support Services

Welwyn Hatfield Women’s Refuge & Support Services

Child Support Worker Job Description

Designation: Child Support Worker

Hours: 30 hours over 4 days Mon-Fri

Salary = £26,824 – £27,694 pro rata

Reporting to: Refuge Manager/Family Inclusion Lead

WHWR works with women and children to overcome the trauma of witnessing or experiencing domestic abuse. Child Support Workers help children to rebuild their lives. They support children to process their thoughts and feelings along with supporting mothers to re-establish their bond with their child following abuse.

Job Role:

· To deliver a trauma-informed program of support for children living in refuge after experiencing domestic abuse.

· To empower children to build positive relationships.

· To give children a voice and help them understand their emotions.

· To develop each child’s interests and create an environment where they can relax and have fun.

· To run trauma informed play sessions and plan and deliver celebrations, trips/outings for children and young children with their families.

· To be able to adapt to fluctuating needs of children, including children with special educational needs, mental health needs and challenging behaviour.

· To build a supportive relationship with the mothers and liaise with them directly about their child’s achievements and challenges.

· To ensure safeguarding matters related to vulnerable adults of children are brought immediately to the attention of the Designated Safeguarding Lead.

· To maintain the security and wellbeing of residents within the premises and raise any breaches of security immediately to the Designated Safeguarding Lead.

· To regularly communicate with other refuge staff, to contribute to weekly team meetings and be familiar with the day-to-day running of the refuge.

· To adhere to WHWR policies and procedures.

· To keep concise and accurate records on our electronic recording system which are updated in a timely manner and feature the voice of the child.

· To undertake general refuge duties and accept delegated duties as appropriate.

· To partake in our duty on call rota and be available for emergency response.

About You:

Our ideal candidate will enjoy working as part of a supportive team and be able to work collaboratively with families and professionals. You will have a can-do attitude, work with passion and drive and be able to think outside of the box to help our children and families feel safe, empowered and increase their overall wellbeing in their daily lives. You will work in a trauma informed way, with a holistic centred approach, assessing families’ individual needs to create tailored support plans to safeguard and reduce the risk of further harm, offering both practical and emotional support to families in both one to one and group settings and through partnership work.

You will have good written and verbal communication to help maintain accurate records and ensure these are reviewed with families to track their progress. Within this role you will promote inclusivity, adhere to standards such as safeguarding and confidentiality and work with integrity to make a difference to the lives of families and children accessing our services.

Full clean driving licence is essential.

Ability to cover on call on a rota basis

Enhanced DBS prior to start

28 days holiday pro rata + bank holidays