Marketing & Press Manager – Maternity Cover
Part Time [27.5 Hours/week / 5.5 hours/day / 0.73 FTE]
7 Month Contract to start October 2025
Job Description - September 2025

Exeter Phoenix is a vibrant, fast-paced arts venue located in Exeter’s city centre. Our
programme spans live music, theatre, contemporary visual arts, cinema, dance,
comedy, classes and workshops, talks and more, as well as providing support and
development opportunities for the region’s creative community. Exeter Phoenix is also a
charity, and our role as a creative organisation in the community is a core part of what
we do.

We are seeking an experienced and dynamic marketing manager with the skills to lead
the marketing team for 7 months, delivering the 2025/26 marketing plan in line with
Exeter Phoenix’s organisational strategy and business objectives.

The role will be well suited to an individual with marketing and PR experience in the
arts, media or charity sectors, who can think analytically and strategically as well as
creatively. The ability to work in a fast-paced environment with competing priorities will
be vital, as well as the ability to balance a busy workload and that of a busy team, whilst
maintaining and growing relationships with agencies and external stakeholders.

Terms
● Salary range depending on experience - £26,000 - £27,800 Pro Rata.

● This is a part time post (27.5 hours or 5.5 hours per day, Monday - Friday days, 0.73
FTE)
● Holidays – 12.43 days, including Bank Holidays
● Responsible to: The Director, The Fundraising and Development Manager
● Responsible for: Graphic Designer, Marketing Officer, Marketing Assistants (x2)

This role will be undertaken in person from our offices at Exeter Phoenix, but flexibility
for some home working is possible (up to 1 day per week).

Employee Benefits
● Free ticket and a +1 to a wide range of Exeter Phoenix shows and experiences
● A free daily hot drink and free soft drinks from the Exeter Phoenix Cafe Bar
● 50% off food from the Exeter Phoenix Cafe Bar
● Health Shield - Cash wellness plan after being employed for 6 months
● Arts Marketing Association membership

How To Apply
Read the job description and person specification below, then send a completed
application form with the subject line “Marketing Manager Maternity Cover Application”
to emy.mordue@exeterphoenix.org.uk.

You can also email Emy for support with the application form or any questions.

The closing date for application is: Sun 05 Oct 2025, 11.59pm
Interviews will take place on Wed 08 Oct 2025.

Once you have sent in your application, please complete our equal opportunities
monitoring form. This is anonymous and helps us understand who we are reaching.

Marketing & Press Manager - Maternity Cover: Job Description

Principal Aims
● To deliver the 2025/26 Marketing Plan, and adapt as necessary.
● To balance maximising income generation with our values, meeting the needs of our
communities and our funding conditions.

Key Responsibilities – To be carried out with support from the marketing team

● To oversee and project manage all Marketing Activity at Exeter Phoenix and sister
venues
● To manage the output and monitoring of social media channels (Facebook, Instagram,
LinkedIn)
● To manage the planning, production and distribution of regular print content such as
posters, flyers and film listings. This may include occasional design work (Canva, Adobe
Creative Suite)
● To work with our web development agency with ongoing maintenance and
improvements on the website.
● To monitor the e-newsletter schedule (Dot Digital).
● To manage the press communications output and press calendar.
● To oversee and keep track of the annual marketing budget.
● To monitor and report on key metrics in support of the marketing and organisational
strategy (Google Analytics, Spektrix).
● To line-manage and support the development of the marketing team.

Specific Duties - To be carried out with support from the marketing team
● To implement and manage campaigns for key events such as our annual film festival,
seasonal gallery openings and our festive show at Christmas.
● To work with our ticketing system (Spektrix) to keep track of sales and report on
ticketing trends.
● To act as the Data Protection Officer for the organisation, managing customer data
Protection and Data Sharing Policies and advising other members of the organisation.
● To maintain press, artist and local partner lists and monitor and maximise coverage.
● To maintain and manage listings on external sites and through partner organisations.
● To regulate use of the Exeter Phoenix logo and venue information in printed and
digital materials, to ensure brand consistency.
● To attend networking and training events and maintain and grow relationships with
partners.
● To represent Exeter Phoenix at industry events where required.
● To support individual programming teams in live performance, music, cinema,
galleries, courses and external hires/ community events.
● To work with the Creative Hub Coordinator on the development of the Exeter Phoenix
Creative Hub.
● To work with the EDI Champion to improve accessibility across marketing channels.
● To work with the Fundraising and Development Manager to support fundraising
campaigns, fulfil sponsor agreements and evaluate donation behaviour.
● To work with the Fundraising and Development Manager and Visitor Services.
Manager to collect relevant and useful feedback that supports funding criteria and
audience development.

● To work with the Visitor Services Manager to ensure excellent and consistent
communication and customer service at all levels.
● To work with the Director in reporting on activity to Arts Council England
● To work with the Green Phoenix Coordinator to raise awareness of sustainable
activity.
● To undertake any other tasks as deemed appropriate by the Director.
● Some infrequent evening and weekend work may be required, specific to events, with
time in lieu offered.

Person Specification
E = Essential, D = Desirable

Experience

At least 1 years’ marketing experience in a managerial role

Experience managing people

Knowledge of and interest in the arts

Experience working in an arts organisation

Experience of creating and delivering media and press communications

Experience creating print and digital publicity materials

Experience delivering campaigns on social media (including using Meta Ads
Manager)

Experience managing external contractors/agencies

Experience of community outreach

A proven commitment to inclusion, diversity and equal opportunities

Skills

Outstanding written and verbal communication skills, including proof-reading
and editing skills

Excellent interpersonal skills

E

E

E

D

E

E

E

D

D

E

E

E

Strong project management skills, with the ability to plan, prioritise and
deliver multiple complex workloads effectively

PC and/or Mac literate

Numeracy and budgeting skills

Working knowledge of Wordpress or other website CMS

Working knowledge of Spektrix or other Box Office software or CRM

Working knowledge of Email marketing platforms (Dot Digital or other)

Familiarity with Canva and/or Adobe Suite (Photoshop, InDesign)

Ability  to  develop strong working relationships with key contacts inside and
outside of the organisation

Ability to work flexibly in a fast paced environment

E

E

E

E

D

D

D

E

E