Executive Assistant to Chief Executive and SMT
About the role
Salary: £42,503 per annum
Closing date: 18/09/2026
Department: SLT Support
Location: London
Employment type: Permanent
Division: SLT Support
Hours Per Week: 35
Job Description
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
We are dedicated to ending homelessness by delivering life-changing services and campaigning for change. Our innovative education, employment, house and well-being services address individual needs and help homeless people to transform their lives.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, with willingness to undertake some travel within the UK. This role is required to be in the office for a minimum of two days a week. Working from home on some days can be considered in line with Crisis’ Hybrid Working policy.
About the role
Crisis is looking for an Executive Assistant to provide vital support to our Chief Executive, Senior Leadership Team (SLT), and Board of Trustees. In this key role, you'll be at the heart of our mission to end homelessness. You will be part of a passionate and driven team, typically supporting two members of our senior leadership team and decision-making at the highest levels.
It’s an exciting opportunity where you can grow your skills in a supportive, and collaborative environment, and can contribute to our equitable and inclusive culture. You will be juggling complex diaries and travel arrangements, financial administrative tasks, and providing indispensable support to our leadership team. You’ll help improve organisational effectiveness and influence bold decision-making, by supporting and coordinating a range of activities: from special projects to management meetings. By fostering meaningful relationships and contributing to impactful communications you’ll support essential collaboration across the organisation to drive change.
This is a varied, busy, and fulfilling role! Experience of providing a full range of executive support to members of a Senior Leadership Team or Board including diary management, complex logistical arrangements, meeting and event support is essential, as well as experience of supporting end-to end process for management of decision-making meetings.
We would love to receive an application from you via our website if you feel you can contribute.
About you
An exceptional organiser, able to anticipate needs and efficiently manage complex, changing priorities.
A resourceful problem-solver, focused on solutions and continuous improvement.
A laser focus on detail and deadlines, delivering work to the highest standards.
A strong communicator, able to use your written, verbal, and technical skills in a range of settings.
Confident working with and building relationships with people at all levels, with diverse teams and across a range of issues.
Committed to our values, and to integrity and confidentiality.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
Pension scheme with an employer contribution of 8.5%
28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
Enhanced maternity, paternity, shared parental, and adoption pay.
Flexible working around the core hours 10am-4pm
Wellbeing Leave to be used flexibly
And more! (Full list of benefits available on
website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Friday 18 September 2026 23:55
Interview process: Written task and competency-based interview
Interview dates and locations:
Monday 28 September 2026 (online or in person in London) - written task; and
Thursday 1 October 2026 (in person in London) - interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit
https://www.crisis.org.uk/about-us/
To see our work in action please visit:
youtube.com/user/crisishomelessness
www.facebook.com/crisis.homeless
Registered Charity Numbers: E&W1082947, SC040094