Events Crew

Casual Staff Role: Job Description & Person Specification

Key Information

Job Title

Events Crew

Department

Commercial Services

Team

Business Development

Reporting to

Partnerships and Events Coordinator

Direct Management
Responsibility
Location

N/A

Roehampton Students’ Union, event specific as required.

Hourly Rate of Pay

£12.21 (excluding holiday pay)
£13.68 (including holiday pay)

Hours of work

Up to 20 hours per week during term time (between Monday to Friday 07:30 –
17:00)

Occasional requirement for work on weekends and evenings depending on the
business requirements.

Contract type

Zero-hours (in accordance with the needs of the organisation and the individual
staff member), fixed-term.

Purpose of the Role

This role assists in the delivery of RSU activities and events at various locations across the University of
Roehampton campus, and on some occasions at approved off-campus venues where events have been
booked. The role supports the set-up of event equipment, processing payments and event ingress, and
contributing to the delivery of a safe and welcoming environment.

Key Responsibilities

To help make this job description as clear as possible, we’ve included some examples of the type of
work/jobs you’ll be asked to do on a regular basis as part of this role:

•  Setting up (and where required) taking down all event equipment relating to the health and safety of

event attendees, such as perimeter fencing, pedestrian barriers and crowd control barriers
associated with the event.

•  Undertaking tasks that support event capacity controls, checking tickets, checking IDs, and acting

as a first line of contact for enquiries related to the event.

•  Acting in the role of a bystander, supporting the delivery of a safe and welcoming environment at all
events, assisting attendees who may be perceived as vulnerable due to their actions or the impact
of the actions of others.

•  Working alongside contracted security roles, appointed First Aid providers, and third-party

event/venue operators to ensure safe delivery of activities and events.

•  Undertaking promotional tasks to support the broader communication of activities and events within

the student community.

•  Receiving and processing customer payments.
•  Effectively communicating information to co-workers.
•  Maintaining a safe environment, ensuring appropriate housekeeping is undertaken to keep a safe

environment.

General Responsibilities

•  Comply with relevant equality and diversity policies, promoting a healthy working environment

where all individuals are valued.

•  Comply with relevant health and safety policies, seeking to minimise hazards for others.
•  Support the development and implementation of sustainability initiatives within the organisation.
•  Comply with relevant data protection policies, ensuring General Data Protection Regulations are

considered when making plans and decisions.

•  Establish and maintain excellent working relationships with students, volunteers, staff and

individuals outside of the Students’ Union (for example the University).

•  Comply with the Students’ Union’s articles of association and other governing documents,

recognising and celebrating the contribution of members to leading our work.

•  Work as part of a wider team, undertaking any other reasonable duties appropriate for the grade

that may be required by the organisation.

Person Specification

Essential  Desirable

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Education & Training
Must be a current University of Roehampton student for the full 2025/2026
academic year through to July 2026.
Experience & Knowledge
Experience of working in a customer service/event delivery role (either voluntary
or paid).
Experience of working as part of a promotions team (either voluntary or paid).
Skills & Abilities
Excellent communication skills, both verbal and written.
An ability to provide excellent customer services in a busy environment,
remaining calm, polite and friendly at all times.
Keen attention to detail and ability to complete tasks to a high standard.
Enthusiasm to develop your skills and knowledge.
The ability to work independently on your own initiative, and co-operatively
within a team environment.
Values
We’re a values-led organisation, which means we’re keen to attract applicants who share our priorities. We’re keen to hear
about times you’ve demonstrated the following:
Student Focused: We exist to make student life better for students at
Roehampton and everything we do should be in the service of driving this
forward.
Transparent: We believe we should be as open as possible about the way we
work and how decisions are made.
Supportive: We support equity, diversity, and inclusion and believe the
Students’ Union is a place where everyone can thrive.
Bold: We are ambitious for our students and unafraid to challenge the status
quo.
High Quality: We are committed to excellence in everything we do.

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