Fundraising Officer - Events & Community Fixed-term contract Teach First is a charity that believes education is the most powerful tool to help a child fulfil their potential. We find and train teachers to work in the schools that need them most, we equip school leaders with evidence-led training, we support local teacher training providers, and we plug education leaders into supportive professional networks. The role The rundown: You will play a key role in the fundraising team to deliver annual income targets through our third party and challenge events, delivering exceptional stewardship to participants and being able to deliver excellent financial reporting and administration. You will have a good understanding of event and community fundraising, specifically integrated stewardship journeys, the financial processes that go alongside events and have a passion for the Teach First mission. You will play a key role in growing and maintaining our events and community income. You’ll bring expertise in managing donors, excellent stewardship and operational tasks. The detail: day-to-day work • Manage relationships with fundraisers and donors including challenge events and community fundraisers delivering high-quality personalised supporter experi- ences. Manage the processing of places, offering bought Charity places and maximising Own Place acquisition. Manage and develop relationships with key suppliers e.g. third party events contacts. • Engage with insights into our core audiences, under- stand their motivations and needs and use this information to create relevant and timely communica- tions and plans. Attend some in person events – occasional weekend and evening work is required for which time off in lieu will be given. Manage events materials and supplies. • Ensure that the database is continuously up to date with supporter information and reports are able to be pulled. Ensure all work complies with data protection policies and legal requirements including the Fundrais- ing Code of Practice. You’ll take ownership for: Stewardship and Engagement - Manage relationships with donors and fundraisers undertaking challenge, third party or community fundraising activity. Create steward- ship journeys for all donors dependent on their activation method. Finance Processes - Manage the finance process from thanking to banking reconciliation and work closely with finance colleagues to implement. Income Monitoring and Reporting - Track income from managed donors and ensure accurate recording in CRM systems. Provide regular updates on donor activity, engagement levels, and retention rates. Relationship Development - Identify opportunities to deepen relationships with current donors and fundraisers and support their journey toward higher levels of giving. Respond promptly to funder inquiries and requests, ensuring a high standard of service. • Create and execute a bespoke supporter journey per product maximising income per head, Year on Year growth, and encouraging retention. Operational Support - Maintain accurate and up-to-date records of all interactions and activities. Support the wider fundraising team. • Manage the financial processing of all donors through to thanking and banking. 1 More info on how the role fits in with the rest of the team and charity: You’ll report to: Head of Fundraising Operations This position is a level 2 role. About you The Essentials: make sure you demonstrate these in your application. Even if you think you don't quite tick all the boxes we want to hear from you. • At least 1 years' experience working within community, events or engagement fundraising. • Skilled at building excellent relationships with a wide range of supporters on the phone, in writing and face to face with clear and professional written and verbal communication. Anticipate supporters’ needs and respond to them timely to create high quality supporter experiences with the ability to tailor messages to different audiences. • Accuracy in managing donor records, tracking income, and delivering stewardship activities. • Able to take ownership of tasks, suggest improve- ments, and resolve issues independently when needed and able to manage multiple tasks and deadlines, often across different projects. • Works well with colleagues across fundraising to deliver joined-up stewardship. • Comfortable using CRM systems, email marketing tools, and basic data analysis to inform engagement strategies. The nice to haves: we want to hear from you even if you can’t demonstrate these yet. We’re looking for potential, so tell us about what you can bring to the role. • Prior engagement with youth, education or children’s charities, whether professionally or as a volunteer. • You should have a commitment to and knowledge of advancing diversity and inclusion. The main responsibilities of this role are described here. As our needs as a charity change, we may need to make reasonable changes from time to time. We succeed when we work together. Here’s who you’ll be working with regularly: • Executive Director of Fundraising • Head of Fundraising Operations More about working for us There’s lots of great stuff about working here. For full details pop over to our webpages. Our culture: We live by our principles. They underpin our culture and identity. And inform everything we do. Find our more about our cultural principles Diversity and inclusion: We want to be a place where everyone can perform, learn and contribute with the confidence to be themselves. We particularly welcome applications from candidates who are disabled; Black, Asian or Minority Ethnic; Lesbian, Gay, Bi, Trans including non-binary, and related communities; and candidates whose socio-economic background reflects that of the pupils we work with. We’re committed to better representing the communities we serve. Find out more about what we’re doing to improve our diversity and inclusion. This role is suitable for agile and flexible working Our agile way of working gives you flexibility. Need to start late, finish early or fancy a change of scenery? That’s fine, our Agile Working policy focuses on what you achieve, not presenteeism. If you need a set and regular working pattern to support your life have a chat with us about flexible working options. Over 100 of us already have a flexible working agreement, with more than 70 different working patterns in place. We’re ready to hear your request. Find out more via our flexible working policy on our webpages. Our benefits: Our mission is critical and the work’s important, but so’s your life. We’ve put together a benefits package that means you can live and work well. Find out more on our Working at Teach First webpages. Registered charity no 1098294 3