Product Owner - User-facing Platforms

Key Responsibilities

MAIN ACCOUNTABILITIES

Backlog management and sprint planning.Own the day-to-day backlog for the website; work with the agency to plan and run sprints; ensure prioritisation reflects organisational needs and agreed roadmap.
Content governance.Lead and enforce the content governance model, ensuring all site content is accurate, up to date, accessible and owned by the right people; surface underdeveloped sections for roadmap considerat
Release coordination and testing.For small releases, lead UAT and release testing; for larger redesigns, coordinate with Innovation, UX and Content to ensure comprehensive testing and sign-off.
Accessibility, SEO and performance.Ensure the website meets accessibility standards, performs well in search, and delivers strong technical performance (speed, usability, stability). Highlight risks and work with the agency to resolve issues
Stakeholder engagement.Act as first point of contact for website development requests; manage expectations; communicate sprint and release plans clearly.
Roadmap contribution.Identify opportunities and gaps in the website experience; surface evidence and recommendations to the Product & Platforms Lead for inclusion in the long-term roadmap.
Agency partnership.Build a strong, collaborative relationship with the development agency; ensure clarity of requirements; monitor delivery quality; maintain predictable sprint cadence.
Standards and compliance.Uphold privacy, security, accessibility and content standards across the site; ensure all changes are delivered with the appropriate checks in place.
Future platform ownership.In time, take on day-to-day responsibility for other user-facing platforms (such as the shop and lottery), making sure they continue to improve in performance, accessibility and user experience.

Skills, Knowledge and Expertise

Knowledge

Strong understanding of web accessibility standards and inclusive design.
Familiarity with SEO and analytics, and how to use evidence to inform product decisions.
Knowledge of CMS and content-heavy site management.
Awareness of digital governance, data privacy and security considerations.

Skills

Skilled in backlog management, sprint planning and coordinating agile delivery.
Confident working with agencies; able to translate requirements and hold suppliers to account.
Able to balance short-term fixes with long-term improvements, making smart trade-offs.
Strong communicator with internal and external stakeholders; able to set expectations clearly.
Detail-focused when testing and releasing changes; pragmatic in problem-solving.

Experience

Proven experience managing CMS-driven websites and content governance at scale.
Track record of managing delivery through an external web agency or vendor.
Hands-on experience running sprints, backlogs and release processes.
Experience ensuring websites meet accessibility and performance standards.
Familiarity with SEO and analytics, and using evidence to shape prioritisation.

About Blood Cancer UK

FLEXIBLE WORKING & OUR BENEFITS

We welcome conversations about part time working, job shares, and all forms of flexible working right from application stage. You can get in touch with us at

if you want to ask us anything about flexible working.

recruitment@bloodcancer.org.uk

Benefits:We think our benefits are brilliant, and the majority start from day 1. These are just a few of them:

30 days annual leave PLUS bank holidays
Generous pension scheme and Life Assurance
Enhanced maternity, paternity and adoption leave, as well as study leave and a day off to move house
Wellbeing is a priority for us, we offer a wide range of individual and team support in our Wellbeing Hub
Our Academy is our in-house Continued Professional Development (CPD) learning and development programme, including an internal mentoring scheme. We have organisation-wide focus days, which are days set aside for you to focus on your own development, without being interrupted by emails and meetings.
Cycle to work and season ticket loans
Opportunity to take sabbaticals

Location:Working agile means we changed from having a culture where people are expected to be in the office from 9am to 5pm to one where we’re much more focused on what they deliver. We've built a positive culture where autonomy, trust, wellbeing and flexibility allow us to recruit and retain the very best people. We recognise that teams still need to come together regularly to develop relationships and strengthen collaborative working. Therefore, for the majority of roles, your contractual place of work will be one of our offices. The expectation for how often you will be required to attend the office is outlined in the job profile and will be discussed with you. Details about our hybrid and

agile working approach(including how travel expenses work) can be found on our

website.

HOW TO APPLY

We ask you to send us a CV and cover letter. In your cover letter, we'd like to know why you're interested in working with us at Blood Cancer UK. It's also helpful if you tell us why you think you are a great candidate for this role based on the skills, knowledge and expertise section above. Your cover letter doesn't have to be too long, 1-2 pages is ideal. Please don't add photos or graphics to your CV, as we use blind shortlisting at this stage of the process.

Full details about our recruitment

processes, including how we use blind shortlisting and what to expect at each stage of the process can be found on our

website. Sometimes we close our vacancies early, usually because we have had a lot of great applicants, so we’d always encourage you to apply early rather than wait until the deadline.

WHY WORK AT BLOOD CANCER UK?

We started because of Susan, we’ll get there because of you.

Blood Cancer UK was started by one family who lost their daughter, Susan, to blood cancer, and that history and sense of family continues to shape who we are today. When you join Blood Cancer UK, you don’t just become an organisational employee – you become part of a collaborative community dedicated to funding research into beating blood cancer that includes some of the most inspiring people you’ll ever meet.

And we’re not that far away from beating blood cancer. We’re confident we can do it within the next generation, and this makes us hugely ambitious and gives us a sense of real urgency. It also means we’re changing quickly as an organisation as we constantly challenge ourselves and strive to become more and more effective. This pace of change means working here isn’t for everyone. But if you’re excited by the chance to work in a fast-paced, agile and supportive environment with the focus and ambition to beat blood cancer this could be the place for you! We focus on results rather than time spent at a desk, so we deliver more for people affected by blood cancer.

EQUALITY, DIVERSITY & INCLUSION

We are committed to actively promoting equality, diversity, and inclusivity. Read our

statementwhich reflects our strong drive to change in this area.

You can read some examples of how we can support you through the application and interview process

here.

Documents

Our Hiring Process

Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along. Please note that at the present time, Blood Cancer UK is unable to offer work experience placements or internships.