Operations Officer

Location: Coram’s Fields, Kings CrossHours: 35 hrs per weekSalary and benefits: upto £34,000 per annum, 26 days P/A (plus bank holidays), defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-towork scheme

Contract: Permanent

Role Summary:
The Operations Officer role is an integral part of the central team with responsibilitiy for our central operations, procedures and IT systems (including SharePoint). You will manage the our internal park events that attract over 5k people to the park, and have responsibility for overseeing (and growing) our events calendar with exciting new partnerships with local community and children’s organisations. You will work closely with different teams and stakeholders to deliver a great experience for our community and park visitors.

Why join us?
This is a challenging and rewarding role with real responsibility, variety and the chance to have a visible impact on the lives of local young people and families. You’ll have lots of opportunities to build up valuable commercial and operational experience, develop your leadership skills and play a central role in a vibrant and well-respected charity.

What we’re looking for:

Ambition, drive, and a positive, “can-do” attitude.
Strong organisational skills and attention to detail.
Confidence working with different people and building partnerships.
A versatile problem-solver who enjoys responsibility and takes initiative.
A practical, action-oriented approach and determination to get things done.

Main Responsibilities:

Oversee and improve organisational procedures (IT, GDPR, Health & Safety, Fire Evacuation, incident management), ensuring staff are trained and procedures are documented on SharePoint.
Develop and implement systems for more efficient, collaborative work across the charity, and improve office processes.
Build and manage a volunteer infrastructure, including recruitment, induction, and ongoing oversight to provide a high-quality volunteer experience.
Coordinate and manage a diverse programme of park events, ensuring safety, compliance, and success within budget while fostering community engagement.
Collaborate with internal and external stakeholders to support capital projects and ensure the park operates effectively.
Oversee commercial operations, including facility hire, marketing, pricing, and developing partnerships with local organisations and schools.
Identify and explore new opportunities, partnerships, and experiences to generate income and enrich the local community.
Support the Café Manager to increase café visibility, income, and integrate it with other park services.

Job Description and Person Specification

How to apply

Please send a cover letter and your CV to recruitment@coramsfields.org.uk

Values, a practical approach, and a determination to get things done count as much as qualifications and experience. We really want to hear why you want to work with us, how you’ve rolled up your sleeves and accomplished things in challenging situations, what you’ll bring, and how you’ll overcome any gaps in skills and experience. So, we only look at applications with cover letters. Please don’t just send in a CV – we just won’t read it.

We are accepting applications on a rolling basis and will close the process as soon as we’ve found a suitable candidate.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update servic