Project Worker Job Description 

 Purpose of Post To support the operation of all projects especially Family Basics. 

The role centres on our Family Basics service, where families come to choose children’s clothes, toys, toiletries and bedding, and requires unloading, sorting, labelling, stocking and assisting with frontline delivery from time to time. The role also includes work in all our other services as required

 Main duties and responsibilities 

• Sort donations received including clothing, bedding, toys, baby equipment, and books, checking for quality and suitability.
• Maintain the organisation and storage of donations in the sorting areas to ensure the effective delivery of Family Basics and other projects throughout the year.
• Work in Family Basics as directed, ensuring goods are labelled and organised to meet families’ needs, assisting families in finding goods, checking out goods, and helping re-stock the project as required.
• Assist on the front desk and carry out other duties as directed, including other seasonal projects as required.
• Deal with any donors calling to drop off donations of goods or cash and supply information as needed.
• Support the work of volunteers, sorting goods or working in Family Basics and assist in their training as directed by your Manager.
• Help out at events such as Book Clubs and the Christmas Project at Wood Street and in outreach locations as required.
• Accompany the driver on collections or deliveries where needed, including trips to dispose of unsuitable donations at the tip.
• Assist in unloading the van and any private donations delivered to the door.
• Attend and participate constructively in team meetings, supervision and appraisal
• Implement Wood Street Mission policies and guidelines as set out in the Staff Handbook
• To undertake training as agreed with your manager
• Work flexibly and undertake such other work appropriate to the post as may be assigned by your Manager

Project Worker Person Specification 

The Project Worker will have; 

• Good standard of education including minimum GCSE’s or equivalent in Maths and English is desirable
• Good organisation skills with sorting, moving, stocking up and checking out.
• A good attention to detail
• Good interpersonal skills
• Basic IT skills are desirable

The Project Worker will be; 

• Physically fit enough to move donations into the basement and shop
• Able to communicate at all levels verbally and in writing to a standard necessary to be effective in work e.g. record complaints or pass messages.
• Able to treat clients, donors, staff and volunteers with respect, dignity and in a confidential manner
• Able to keep clear and accurate records
• Able to work well within a team
• Work alongside and support volunteers
• Willing to adhere to the aims of Wood Street Mission and follow all policies and guidelines
• Able to follow directions and work on own initiative
• Willing to prepare, attend and contribute to Staff Meetings, Supervision and Appraisal sessions
• Willing to undertake training to develop knowledge, skills and confidence
• Willing to be flexible to meet the demands of the workplace, including flexible hours and venues.

Key information

• Employer: Wood Street Mission
• Locations: Manchester, Salford
• Role Type: Permanent
• Salary: Real Living Wage Hourly Rate- £12.60
• Working Hours: Part-Time
• Working Hours Per Week: 12

To apply for this role:

Please apply by application form or CV

Application forms available on Website (www.woodstreetmission.org.uk) and also by request from 0161 834 3140 or info@woodstreetmission.org.uk

Return application forms to the email address above or by post to Wood Street Mission, 26 Wood Street, Manchester, M3 3EF

Applications by Wednesday 8/10/25