KWVR Job Description

Job title:

Catering Assistant

Reporting to:

Catering Supervisor

Location:

As required on the KWVR

Hours:

As Required

Salary:

£9.50 per hour

About the Company:

The Keighley and Worth Valley Railway Preservation Society has been running heritage steam
and diesel trains for over 50 years. The charity's aim is to preserve, maintain and operate the
Keighley and Worth Valley Railway as a working museum of railway history for the education
and enjoyment of present and future generations. The charity's wholly-owned subsidiary, the
is the organisation's operating and
Keighley and Worth Valley Light Railway Limited,
commercial company.

Alongside our 700 volunteers, the Railway's operating company, the Keighley and Worth
Valley Light Railway Limited, employs a team of paid staff to ensure consistent and high
quality delivery of our services and events.

Job Purpose:

Working under the catering supervisor, contribute to smooth and safe daily operation of
the catering outlets across the railway, including but not limited to Oxenhope and Keighley
buffets, the Old Parcels Office, Oakworth teashop and on-train catering operations as
required.
Work as part of a team of paid staff and a large volunteer base to ensure consistency and
quality of service day in, day out.

Key Responsibilities and Key Tasks:

• Maintain hygiene standards in all activities.
• Maintain relevant health and safety records as directed, i.e completing temperature

checks and daily H&S paperwork.
Delivery of catering activities, including Preparation of in-house produce for outlets as
per agreed menus.
Daily operation of Oxenhope and Keighley buffets and areas within the Old Parcels office
facility.
Restock buffet and café areas appropriately and rotate stock depending on

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seasonal traffic, events and expected peaks and troughs.
Carrying out cleaning activities as required, such as cleaning tables, washing up and
cleaning equipment.
Cash handling and working tills as needed are in line with company policy.
Always strive for Great Customer service to ensure a consistent and quality product is
delivered across all catering outlets and events.

• Work with colleagues to develop new products and services.

The above tasks and responsibilities listed above are not exhaustive and maybe amended
according to the needs of the business. The above information is non-contractual and does
not form any part of an employee’s employment contract.

Person Specification

Essential
Knowledge, Skills, Experience, Qualifications and Personal Attributes Required:

Experience in Customer Service in a catering setting.
Hard working and willing to work as required throughout a shift.

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• Must be flexible, adaptable and, where possible available at short notice.
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A passion for creating great quality food and drink.
Excellent communication skills with a range of audiences.
Strong interpersonal skills; able to liaise and work with a wide-ranging group of
people and develop effective working relationships.
Experience of cash handling

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Desirable
Knowledge, Skills, Experience, Qualifications and Personal Attributes Desired:

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Some knowledge of food hygiene and kitchen experience is desirable but not
required,as full training will be provided.

Benefits

Free travel on the Keighley and Worth Valley Railway
Discounts from onsite shops, buffets and bars
Flexible shifts available

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• Opportunities for growth and progression

You’ll be joining a friendly not-for-profit organisation where the focus is improving the
railway in whatever way possible and where your contribution really does make a difference
to the community.