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Careers Consultant
Job Overview:
Vacancy Description:
At University of Hull, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in University of Hull workplace. These include people from global majority backgrounds; people who have a declared disability; LGBTQI+ people; and women particularly for our Grade 9 and 10 roles.
We recognize that people are our biggest asset and we look forward to hearing from you. We hope you’ll be as excited as we are by what lies ahead as the University takes on its Strategy 2030. Come and join us on our journey.
At the University of Hull, we’ve been challenging people to think differently for almost 100 years.
We believe in a hands on and personalized approach to learning, where everyone is empowered to develop competencies, skills and knowledge they need to grow and flourish. We are proud to be part of Hull; a city that epitomizes northern warmth. Together we’re enabling people, organisations and businesses to thrive here, and around the world.
The University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University. The majority of professional services are centralised with a hub and spoke model ensuring that that University-level central teams are operating efficiently to enable capacity for growth, are sharing knowledge and best practice to enable a consistent approach and driving continuous improvement. A single professional service culture for the University underpins close partnering and seamless service provision across professional staff in central and Faculty teams.
The Careers team provide information, advice and guidance to students and recent graduates to develop their career readiness, employability skills and plans to achieve their career aspirations. As well as the design and delivery of a range of other student employability and development initiatives.
The Careers Service is located in the University’s Academic Services portfolio, which provides services and support to students from the point of application to graduation, as well as teaching administration support to Faculties and Schools. The Academic Services team aims to ensure that students can articulate and achieve their goals, make the most of their time at the University, and access the support they need, when they need it.
The role plays a vital part in the student experience, and their eventual progression; with a particular focus on positively impacting career readiness and progression metrics (Graduate Outcome Survey). In addition, the role will also support and contribute to other areas of cross institutional work, including, but not limited to, TEF, REF and APP and in support of related strategies. It is expected that the post holder will continuingly work to ensure professional and outstanding service delivery for the provision of careers information, advice and guidance. The post holder will be an excellent communicator, building effective working relationships with internal and external stakeholders.
It is expected that the post holder will have designated responsibilities across academic programmes, areas of expertise and specific cohorts (including specialist support for Post Graduate Students, Early Career Graduates etc.). However, as the workload fluctuates throughout the year, the post holder will need to be agile and support their colleagues and areas of work as required.
The post-holder will:
- Deliver outstanding, expert and professional careers and employability related education, information, advice and guidance (CEIAG), primarily to students and graduates but also includes other internal and external stakeholders (including local employers and partners). This support should be delivered in a way which is accessible, including one to one and group-based activities and events.
- Ensure that protocols to manage sensitive or critical interactions with students, including the information arising from these interactions, are adhered to, and that all staff have sound knowledge of applicable privacy policy and legislation. This also includes protocols for the management of referrals, guided and assisted transactions, feedback and complaints.
- Ensure accurate information and appointment outcomes are recorded in the relevant enterprise systems and appropriate follow-up is undertaken.
- Maintain a high standard of knowledge of the graduate labour market and career developments in the HE sector, via professional membership bodies or other sector wide networks, and share insight into these areas and actively disseminate information across the service and institution.
- Work collegially with other teams and directorate leadership, to provide expertise and specialist career consultancy to senior managers and University academic departments; engaging colleagues in operational discussions regarding the progression of their students/graduates.
- Collaborate closely with staff responsible for data and intelligence, ensuring service delivery is optimised and is both reactive and proactive.
- Coordinate and lead new projects and initiatives to enhance the student experience and employability.
- When required, effectively motivate, coach and oversee staff to achieve goals. Provide clear performance expectations, regular feedback and document performance outcomes, ensuring poor performance is addressed and high performance is nurtured.
- Ensure that University policies, codes and regulations are met in the delivery of the service.
- Work collaboratively with the senior management team to ensure optimal efficiency and effectiveness of the service, monitoring workload and demands on the service and recommending actions as required
- Engage effectively with the technology deployed in the Careers team, provide input into the processes and procedures that guide its use, and make recommendations for any improvements.
- Maintain high levels of professional standards and delivery by actively seeking and engaging in continuous CPD (external and internal) activities.
- Contribute to identifying ways in which the service can enhance the student experience and make recommendations, actively participating in the implementation of new student and Academic Services initiatives.
General
During peak times, there are restrictions on taking leave.
Staff in all areas will be required to support university events such as Open Days, Registration and Graduation Ceremonies.
- A relevant degree or professional careers IAG qualification (minimum level 6) and/or experience.
- A full understanding of a professional or specialised area of work relating to careers information, advice and guidance, and/or graduate recruitment.
- Up to date knowledge and understanding of the graduate recruitment market.
- Experience of managing projects
- Teaching and Learning support. Able to design and adapt content, material and approaches to suit the needs of different learners in a teaching and learning capacity
For an informal discussion, please contact Joe Hancock, Head of Careers, at J.A.Hancock@hull.ac.uk.
If you would like to be part of our future or have any queries, then please get in touch today - Talent@Hull.ac.uk
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Name: University of Hull
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