SUPPORT WORKERSALARY:£24,445 per annum HOURS:3 on, 3 off shift pattern (averaging recruitment@smartcjs.org.ukwww.smartcjs.org.ukContact Us ForMore Information:Are you a Solutionsfocused Person? Are you passionateabout helpingpeople to achievetheir goals? TERM: PermanentLOCATION: BEDFORD38.5hours per week)Are you proactivewith a positiveattitude?ROGERS COURT Thank you for taking an interest in joining the team!Founded in 1997, we are a charity that provides safe spaces forpeople who are facing or experiencing homelessness, are roughsleeping or have fallen on tough times. As times have changed,our services have adapted and grown, but we’ve always kept thepeople we support at the centre of all that we do.We believe that everyone needs a little help sometimes and, withtrust, respect and honesty, people can make incredible changes.Our vision is to transform communities so that everyone has theopportunity to achieve their fullest potential, participate in andcontribute to all aspects of life.Our mission is to provide safe spaces to work with vulnerablepeople within our communities, empowering them to makepositive changes and take control of their lives. We believe in diversity and inclusion. We welcome applications from individuals of allbackgrounds, including people with lived experience of homelessness. With a strong culture and set of values that prioritise diversity and inclusivity, we strive tocreate a work environment that is both motivating and inclusive. 27 days Annual Leave (rising to 30 after 3 years) + Bank Holidays (pro rata) Generous Pension scheme (after successfully completing a probation period) Excellent Development and Growth OpportunitiesAccess to a Charity Worker Discount scheme Access the company health and wellbeing service including support withmental health, legal advice and more Access to an online GP service We require all staff and volunteers to be committed to safeguarding and to respondproactively to safeguarding concerns. Successful applicants are required to undertake anEnhanced Disclosure and Barring Service (DBS). This job description will be supplementedby annual objectives which will be developed in conjunction with the post holder.YOUR BENEFITSWHY JOIN US?To be friendly and approachable and provide support to the 21 residents of Rogers Court  To be able to keep calm and deescalate any challenging behaviour  Work alongside the Case Worker to provide support sessions feeding into a widersupport plan to help a person reach their goals  Input and maintain accurate records for people living at Rogers Court, using SMART’sClient Management System.  Develop and run on site activities' to engage those living at Rogers Court.  Support and encourage individuals to access specialist support on site, where desired,e.g. GP treatment and advice, Mental Health support, drug and alcohol support, harmreduction advice.KEY TASKSAs a part of the Rogers Court support team, you will be a familiar, friendlyface providing practical onsite support to our residents.The post holder will be proactive and motivated, with great interpersonaland communication skills. Someone with passion for supporting peoplewith complex needs is a must, and you must be able to work in a trauma-informed way. The post holder will need to be flexible in their approach andbe comfortable to adapt as the needs of the organisation and role change.THE ROLEWe are looking for someone who is comfortable and familiar with working in a smallcompany or charity, understanding that capacity and resources are limited. As such,a ‘can do’ attitude and motivated approach is key.There will often be multiple, sometimes conflicting priorities, so you will need to bewell organised and with excellent communication skills.You’ll have an empathetic approach with an understanding of the challenges facingpeople that are homeless or rough sleeping. You will be able to record information onour database ensuring that records are kept up to date.Aside from this, you will have the resilience to work with people who struggle toengage in services like ours and will think outside of the box to encourageengagement.We would love it if you have experience of support work, and are able to identify keyengagement strategies that are based in working in a trauma-informed way, but ifyou haven’t done this before, and are willing to learn, we would still love to hear fromyou. THE ROLE CONT... Y O U To support with the continual development of the serviceTo support with incident response to urgent situations related to service users inthe building, including responding to risk, e.g. anti-social behaviour, mental healthconcerns, etc. To assist with the entry of data  To contribute to the planning and introduction of a varied, meaningful range ofactivities for those living at Rogers Court  Ensure safeguarding concerns are raised at the earliest opportunity through theappropriate channels  Manage and organise your own diary and conflicting priorities  Establish and maintain good working relationships with SMART’s external partners Develop working relationships with other local community groups  Be flexible in your approach and support other sites when needed and requestedABOUT YOUTo apply for this role please complete an application form detailing whyyou will be an ideal fit for the role, how you meet the criteria and attachyour CV. Please only apply if you believe you will be excellent in the role - wewant you to love doing your job because it suits you perfectly. We can't wait to meet you!Email: recruitment@smartcjs.org.uk All SMART job offers are subject to the receipt of two satisfactoryEmployment References, an enhanced DBS Check and evidence ofrelevant Qualification. APPLY NOW