RECRUITMENTPACKHello and thank you so much for taking an interest in our brand new  Head of Programmes and Development role here at Positive Action inthe Community (PAC). I am thrilled to have the opportunity to introduceand welcome our Charity to you. I do hope that on reading the followinginformation you will gain an insight into the work we do and thedifferences we make in our community. As a charity we have over 25years’ experience of delivery and we continue to be a growing,ambitious, and passionate charity with strong foundations of fantasticpeople across our projects, including our central team, our projectteams, our Senior Leadership Team and our board of trustees. We pride ourselves on meeting the needs of our community byembracing evidence based and innovative approaches that create thegreatest opportunities for more outcomes for more people. We aredriven by our Mission, Vision and Values and motivated by our purpose.So if you feel that this is something you want to be part of, that you canbring new ideas to, and that you could enhance our strong foundations,then we strongly encourage you to apply. If you do have furtherquestions after reading this pack, please do feel free to get in contactwith us either by email on recruitment@p-a-c.org.uk or via telephoneon 01282 227649. We look forward to receiving your applicationHELLO FROM OUR CEOVISION, MISSION, VALUES & PURPOSEVisionTo have a community that gives the greatest opportunities for a safe, fulfilled andaspirational life free from domestic abuse, homelessness and poor mental health.MissionWe aim to make a positive difference to those impacted by Domestic abuse,homelessness or/and poor mental health by developing innovative responses toneed and providing high quality, specialist support to build independent resilience andlive safely.Values·Supportive / Empowering ) – to have support and be supportive·Innovative –  to be creative in life·Inspirational / aspirational –  to be inspired and to want to achieve·Integration –  to be part of something·Resilience -  to keep growing and learning at lifePurpose·To make a positive difference ·Proactively meet unmet needs/gaps – provide early intervention to supportstatutory, family and community needs·To increase service users’ realise their potential and thrive·To build strong futures for communities and create generational change·To be a trusted organisation – which is professional and respected for the quality ofits services and its approachability and flexibilityABOUT USPAC – Positive Action in the Community was set up in 1999 to meet the needs of the Pendlecommunity which were not being met through statutory provision or by other organisations,since then we have expanded to deliver projects in Rossendale as well as Pendle. Our missionstatement is: To provide public benefits for the inhabitants of the North of England without distinction of sex,or of political, religious or other opinions, by associating the Local Authorities, VoluntaryOrganisations, and local inhabitants in the following ways: (i) The prevention and the relief of poverty. (ii) To promote the education of persons who through their social and economic circumstancesare in need and unable to gain employment and in particular to provide or support schemeswhere such persons may acquire and develop vocational skills which will enhance theiremployment prospects their physical and emotional health and well-being. (iii) To provide facilities in the interest of social welfare for recreation and leisure timeoccupation with the object of improving the conditions of life of those persons in need,hardship or distress. (iv) To advance education for the public benefit by providing advice and guidance uponquestions of unemployment, housing, domestic abuse, safeguarding and social welfare andrelated topics (v) To assist persons of limited means in cases of social hardship or economic misfortune uponterms appropriate to their means whether or not members of the society to find appropriateliving accommodation and whilst so doing to provide where possible temporary shelter inproperties managed by the charity from time to time. PAC was previously known as Pendle Action for the Community, but due to demand for ourservices outside of Pendle our name was changed in 2016 to remove any barriers / confusioncaused to beneficiaries, ensuring access was for all.  PAC is supported by a board of committed voluntary trustees who bring with them a wealth ofexperience, and knowledge ranging from Legal Services, Business & Project Management,Financial Management, Educational services, Health & Safety, Employment & TrainingOpportunities and Charity governance. PAC employs an incredible and dedicated frontline workforce ranging from volunteers,support staff, management, a central administration and project support team, alongside aCEO and senior leadership team who facilitate strategic and operational development of thecharity.OUR PROJECT AREASSafeSpace provides supported accommodation for young people in Lancashire between the ages of 16 and 21 (upto 25 insome circumstances), who are experiencing homelessness. We have 3 sites; SafeSpace Pendle, SafeSpace Rossendale andSafeSpace Hyndburn. Our supported accommodation is regulated by Ofsted, we also hold a trauma informed quality mark,awarded by ‘One Small Thing’. Each of our site provides a variety of accommodation including en-suite rooms and fully selfcontained flats. All our sites are staffed 24hrs a day, 7 days a week, all year round. Support provided to young peopleaddresses all their individual needs in relation to maintaining accommodation and skills to support their transition toindependence and fulfilling lives.  Our HAPI (Homelessness Awareness Prevention Interventions) service is available toyoung people aged 14-25yrs and aims to prevent homelessness through a variety of early interventions, and also providesa responsive service to those who find themselves at crisis in relation to their housing needs. Be Free provides a locally based, accessible range of support and interventions for adult and child victims of domesticabuse in Pendle and Rossendale. Support for adults includes but is not limited to; helpline provision, outreach and IDVAsupport in the community bespoke to individual need, safety planning, advocacy, support with criminal and civil courtproceedings, recovery support, professional counselling services, sanctuary scheme provision and access to homelessnessprevention. Support for children includes therapeutic one to one, sibling and group support which is age appropriate andtailored to individual need, safety planning, advocacy, YPVA support and educational awareness on healthy and unhealthyrelationships. Be Free also provides safe accommodation for women and children who are escaping Domestic Abuse fromacross the country. Support is offered targeting safety planning and recovery as well as accessing move onaccommodation and resettlement support to sustain safety and support recovery. Evolve is a community wellbeing service. Evolve aims to provide the opportunity for people to access activities, education,awareness and information, access to community services, employability support and professional counselling at theearliest opportunity to meet their needs,. Evolve aims to develop the pathway to independence to support wellbeing,personal development and opportunities for service users future. Community services are delivered by experiencedworkers and the counselling service is delivered by qualified counsellors who are fully insured and comply with BACPregulations. The education, employability and life skills programme offers bespoke support to individuals addressingbarriers to engaging in education or employment. In addition to this Waterside is our community hub, situated in Colne,Pendle. We currently deliver a varied programme of youth club / youth activities for young people aged 8-16yrs. OUR ORGANISATIONSTAFF BENEFITSJOB DESCRIPTIONJob Title: Head of Programmes & DevelopmentProject – PACGrade – SCP 30-33 £42,659-£46,412  Pro rataWorking Hours: 25hrs over 3-5 days (pro rata salary = £28,824 - £31,360)Responsible to: CEOResponsible for: Evolve Programmes and StaffKey ResponsibilitiesTo be accountable to the CEO in fulfilling the role of Head of Programmes & Development ensuring that the charity fulfilsits aims and objectives and required legal dutiesTo create and implement a development and sustainability model for Evolve projectsTo be part of the Strategic Leadership Team in providing effective leadership to PAC and its projects, in alliance with thescheme of delegationThe main objectives to be achieved by the post holder1.1To lead the management and development of evidence based and efficient community wellbeing services to meet theneeds of PAC1.2  To develop sustainability for PAC, through strategic and project development and effective service delivery1.3  To ensure that PAC services proactively meet need, and are utilised effectively and efficiently1.4To lead on ensuring that PAC is providing a responsive, quality service to those that need our support, and that bestpractise is maintained in a proactive approach1.5To be positive and motivational in promoting PAC’s ethos and valuesStrategy and Planning2.1    In partnership with the CEO, to ensure that PAC remains central to its Values, Ethos, Vision, Mission, Purpose, strategicobjectives and strategic priorities 2.2    To develop, deliver and contribute to development, operational and strategic plans to support the charity’s overarchingstrategic plan2.3    As a member of SLT to support the agreed fundraising strategic plan2.4    To develop and maintain relevant and specialist strategic and operational relationships and partnerships to benefitPAC 2.5    To be responsible for effective safeguarding management and compliance with procedures throughout servicedelivery.2.6    To engage and embed relevant quality standards and proceduresHuman Resources Management3.1 Take responsibility to ensure that the Evolve services comply with PAC policies and procedures, service handbooks andscheme of delegation3.2 Management of all Programmes, service delivery and development within our Evolve strand, including supportingrecruitment and selection, induction, deployment, leadership and guidance3.3 Oversee all service delivery and personnel compliance including any partnership delivery arrangements3.4 Ensure the delivery of effective line management, support and supervision (internal and external), professionaldevelopment and performance management for all members of staff3.5 In collaboration with the CEO, and SLT determine and review the charity’s staffing structure Finance and Resources 4.1 Responsibility in ensuring that the projects comply with PAC financial policies and procedures and scheme of delegation4.2 Effective and efficient management of project budgets4.3 Ensure compliance in the collection and completion of all monitoring and reporting processes4.4 To analyse gap identification and evidence of need and, apply for and secure funding for existing and new projects in linewith the charity’s strategic plan4.5 To develop and sustain models and practice aligned to PAC to increase unrestricted income generation and in achievingPAC’s aims and objectives Management Information5.1 Support the CEO, SLT, the management and staff teams to develop and maintain efficient management informationsystems and procedures to meet changing requirements of the charity and its funders in line with the scheme of delegation5.2 Ensure GDPR compliance is implemented and maintained within service delivery5.3 Ensure there are effective processes in place for case management, communication systems, monitoring and reporting 5.4 Lead Evolve project engagement, support and reviewing of all required quality management systems and standards5.5 To ensure all required funding and monitoring reporting is completed 5.6 To audit and respond to regular stakeholder feedback and evaluation5.7 To conduct annual service reviews5.8 To ensure contract management and SLA compliance5.9 Responsible for preparation of PACs response to requests made under Data Protection in relation to Evolve projects. Health and Safety,6.1 Ensure that robust and appropriate risk assessment and risk management procedures are in place and have an overviewof compliance6.2 Comply with all aspects of health & safety and risk assessments within the charity6.3Contribute to the regular review of all health and safety procedures6.4  To report any health & safety concerns immediately and take appropriate action to minimise any risks identified6.5To ensure compliance with health and safety risk assessments as per scheme of delegation6.6Ensure services delivered are in compliance with insurance requirements6.7To help maintain the cleanliness and tidiness of the PAC premises, ensuring the facilities are welcoming, inclusive andaccessible by all6.8 Support internal investigations where serious breaches of health and safety have occurred Facilities Management 7.1 Maintain a working knowledge of Positive Action in the Community policy and procedures, and contribute to reviews andbest practice7.2 To ensure all services are delivered in accordance with grant / funding requirements and to the required qualitystandardsWorking With Others 8.1 To positively engage and motivate PAC employees, students and volunteers in their roles 8.2 To train key staff in the projects in policy and procedures to ensure good practice and compliance is embedded withinthe organisation8.3 To effectively communicate internally and externally on a daily basis by assisting people in a helpful and diplomaticmanner and dealing with enquiries appropriately8.4 To support PAC employees, students and volunteers in carrying out their duties effectively8.5 To promote positive relationships with the neighbours, the local community and external agencies, including dealingsensitively and professionally with any complaints in line with PAC policy and procedure 8.6 To work in a way which demonstrates respect for and understanding of the diverse need, circumstances, lifestyle andchoices of PAC service users 8.7 To collate and positively contribute input into policies and procedures reviews within Board meetings, SLT meetings staffmeetings, staff engagement and consultations. Additional Requirements 9.1 To engage in regular supervision with your line manager, SLT meetings, chair your teams management meetings andundertake appropriate training and development days9.2 To work flexibly as required by the needs of the charity, including occasional overtime, and on call as and when required(We operate a time off in lieu procedure for overtime worked.)9.3 Effective liaison and engagement with other professionals as appropriate9.4 To liaise effectively with any service providers to the charity to ensure compliance and effective management9.5 To support and positively promote the charity’s activities, development and profile to service users and the widercommunity including assisting in the organisation and participation in publicity and fundraising events as required9.6 To be a Designated Safeguarding Lead within the SLT teamIn addition, other duties at the same responsibility level may be interchanged with/added to this list at any time.Essential Criteria – Successful applicants must have: Degree or professional qualification (or equivalent significant experience) in an appropriate discipline e.g. CommunityDevelopment, Children and Young People Services, Voluntary Sector management and a management qualification level 5 orabove or equivalent (or willing to work towards)Significant experience of service development, management and sustainability and appropriate regulationsSignificant knowledge and experience in safeguarding and approaches to supporting vulnerable peopleSpecific and applied knowledge regarding GDPR, data protection and safeguardingAbility to use common sense, make independent decisions (as delegated) and establish and arrange priorities as required.Excellent oral and communication skillsTechnology Skills that supports communication and engagementAbility to manage all aspects of the needs and demands of the services and local community for a growing and developingcharityAbility to analyse and interpret information and assess riskAbility to manage staff effectivelyAbility to oversee management staffing and service deliveryTrack record of effective project management skillsSuccessful experience within the charitable or public sector in the field of responding to community needUnderstanding of charity commission regulations, charity law, and companies house regulationsExperience of using a case management system to gain evidence of need and outcomesExperience of securing funding / competitive tenders  Desirable Criteria – Applicants with these requirements are more likely to be successful Experience of developing a CIC / varying models of non profit sectorsManagement qualificationExperience of working in a Senior Leadership Team  Personal Attributes - required for the role Trauma informed approachOrganised, methodical, and preciseTo be able to work well under pressureResourceful, responsible and committed to qualityPersonal communication skills that support strong positive relationships and develop the charity’s reputationAbility to work in a busy, fast changing, high demand environmentTo share and be committed to the values of PAC i.e. Supportive / Empowering; Innovative; Inspirational / aspirational;committed to Integration; to be, promote and support resiliencePERSON SPECIFICATIONEQUALITY, DIVERSITY AND INCLUSION STATEMENTENHANCED DBS REQUIREMENT  Equality, diversity and inclusion is about valuing differences and creating an environment whereeveryone has an equal chance to live, learn and work, free from discrimination and prejudice and to beincluded. To this end, PAC and its projects wholeheartedly support the principles of equal opportunitiesin employment and service delivery and oppose all forms of unlawful or unfair discrimination on thegrounds of colour, race, gender, being transgender, appearance, age, disability, faith, ethnic or nationalorigin, sexual orientation, marital status, maternal status, being pregnant, being married or in a civilpartnership, or HIV status. PAC recognises that certain groups of people in society are denied equalopportunity and suffer discrimination. Therefore PAC is committed to developing an effective equalopportunities policy and plan to provide equal treatment, equal access and equal benefits, and strives forgood practice in all its area of work including services to clients; in its practise as an employer; and in theway it works with other organisations, both statutory and voluntary. PAC recognises that equalopportunities must be actively promoted, implemented and monitored, and that policies must bereviewed on a regular basis. We do not discriminate against staff or those coming into contact with us viaour services on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancyor maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation(protected characteristics). Your attention is drawn to the fact that this post is covered under the Rehabilitation of Offenders Act1974 (Exemptions) Order 1975 and you should declare any convictions. If successful at interview, anEnhanced Criminal Record Certificate will be sought from the Criminal Records Bureau beforeconfirmation of appointment. It is suggested that you take appropriate advice if you are in doubt as tothe correct answer to give. HOW TO APPLYIf you would like to know more about this post please contact recruitment@p-a-c.org.uk or call 01282 227649Or if you would like to proceed in applying for the post please complete the Application Formthat accompanies this pack. Please do ensure that you complete all sections of the applicationincluding the monitoring information.Statement on the use of AI  Please note, whilst we are aware of the true benefits and advancements of the use of AI, wewould encourage all applications to be produced with your own words, reflecting your directknowledge and experience. We reserve the right to eliminate applications that we believe havenot been directly  produced by the applicant. Thank you again for considering this role and we look forward to receiving your application!www.p-a-c.org.uk