Development Worker

Role profile
Development Worker

Location:

Edinburgh, Midlothian or Scottish
Borders (with some hybrid work
possible, some travel required)

Hours:

36.25 hrs

This role is subject to a Protecting Vulnerable Groups
(PVG) Disclosure

Find out more about working at Health in Mind on the
careers section of our website.

About us
Health in Mind is one of Scotland's best-known and trusted mental health charities. Since 1982,
we have evolved in response to need and now promote positive mental health and wellbeing in
local communities across Scotland.

Our vision

Our purpose

Everyone in Scotland has
positive mental health and
wellbeing, and can access
high-quality support if, when
and how they need it.

Through our unique pathway of support,
collaborations, campaigns, and resources,
we build hope, resilience and
understanding of mental health and
wellbeing. We bring this to life by:

• Living our Values
• Focusing on Communities
• Being knowledgeable and expert
• Having national reach

Our approach to support

People tell us what we do is special and
unique- it is the 'Health in Mind way'. This
is summed up by our approach to support:
• People at the heart of all we do
• Trauma skilled and informed
• Support when and how people need it
• Curious, proactive and flexible
• Community focused and collaborative
• Accessible to all
• Peer engagement and support
• Upholding human rights.

Our values

Our values are at the core of everything we do.

We help people when they need it,
walking with them and sharing
hope along the way. When people
are feeling low and finding things
difficult the skilled staff within
Health in Mind help them to find
hope and remind them change is
possible.

- Team Leader

The Team

Team Structure

This role sits within the Support and Service Delivery
organisational pillar.

Engagement Pathways Team
The Engagement Pathways Team have a pivotal role in
ensuring that people get to the most suitable mental
health service for them. In this role, you will support
people through their enquiry. This team ensures that initial
conversations, including risk assessments and outcome
measures are completed with the supported person to
ensure suitability ahead of them beginning with a service.

Development Worker
Our development workers have a comprehensive
knowledge of our services and others available in
communities. You will work in a collaborative way with
supported people and support teams to ensure people
have positive experiences with Health in Mind.

Our Services
We offer a range of services in Health in Mind across our
services in Edinburgh, the Lothians and the Scottish
Borders. Including psychoeducational courses, groups,
peer support, guided self-help, counselling and one-to-
one mental health support.

Head of Services

Senior Services
Manager (South)

Engagement
Pathways Team-
Development
Worker

Senior Services
Manager (North)

Midlothian
Services

Scottish Borders
Services

Edinburgh
Community
Mental Health
Service

Counselling
Services

Trauma Support

Being part of Health in Mind has helped me
through  some difficult times in my recovery. A
service I'm most  grateful to have had or life could
have been very different.

Person accessing Midlothian Community Mental
Health  and Wellbeing Services

Role Profile

Role Focus
• I am responsible for enquiries, initial conversations, baseline outcome measures, risk assessments
and reviews within my area. Ensuring that people get to the right service to improve their mental
health and wellbeing, and realise their potential, in line with their hopes and goals.

• I am community focused and work collaboratively, with curiosity, and flexibility.
• I respond to the needs of the community and people I work with. I ensure an enabling approach is
adopted, drawing on individuals’ personal assets and support networks together with community
resources.

• I build and maintain comprehensive knowledge of community groups and services to connect

people with the most appropriate support through local knowledge

• I develop creative and innovative ways to reach out to those most isolated and vulnerable within

their community

• I value and encourage insights and the expertise of lived experience, using my own experience

where appropriate.

• I am accountable for demonstrating the quality and effectiveness of my work and providing accurate
and timely information into organisational systems and producing reports based on my area of work.

• My approach is compassionate, and trauma informed; putting people at the heart of all I do,

ensuring support is offered when and how people need it and is accessible to all.

Relationships
•

I proactively build positive, respectful relationships with
my team, colleagues, external stakeholders and the
wider community. I understand this is at the heart of my
effectiveness in this role.​

• Within my relationships I work with integrity and am

open, and inclusive, and I contribute to any discussions
in a respectful, meaningful, and constructive way.​

Managing resource and risk
•

I effectively plan and monitor my workload and resources to
ensure efficiency and effectiveness.​

•

•

•

I understand the important of working safety and am jointly
accountable for ensuring our work meets Health and Safety
standards.

I am proactive in identifying and managing risk in my work,
ensuring all safety systems are actively implemented and used.

​I am proactive in identifying and managing risk across the
range of activities and relationships I am responsible for.

Support, supervision and development
•

I receive regular support and supervision to help me
work fully within my role.

•

•

•

I conduct regular supervision with Peer Workers and
prioritise their support and development

I reflect on my practice and proactively identify areas of
my work I am successful in, and those I can further
develop.

I am keen to develop my skills and realise my potential,
taking an active role in identifying and participating in
learning and development opportunities.

Other
•

I understand the importance of the SSSC Code of Practice and
ensure my work upholds these codes.

•

•

•

I understand and implement all relevant Health in Mind policies
and procedures

I am fully involved within Health in Mind, contributing to
consultations and working groups.

I work with focus on improvement and delivery of efficient and
impactful services.

About you
We look for a range of experience, skills and knowledge, and values fit.

W e value lived and
professional experience equally.

W e support ongoing learning and
development.

I have experience of…

I have knowledge and understanding of…

•

•

•

•

I have experience in the initial engagement with people in
services and processes that follow- initial conversations,
risk assessment, outcome measures, reviews and
planned endings which support and improve mental
health and wellbeing in others.

I have continually improved my work practice and service
delivery including reviewing procedures and ways of
working.

I work within professional boundaries, ensuring that I offer
support that offers choice and control and not
dependency.

I am able to develop, maintain and work with effective
partnerships.

• Enhanced understanding of suicide prevention, mental
health and wellbeing and of trauma informed practice.

•

•

•

•

I understand human rights within a health and social care
setting.

I have knowledge and understanding of professional
boundaries within all my work relationships.

I know the importance of record keeping, reporting and
case management system requirements.

I have a clear understanding of my responsibilities in
respect of confidentiality, and data protection requirements.

If you do not currently have all the
skills required, we can build these
into a tailored development plan.

Our behaviours are underpinned by
our values.

I am skilled at…

I can demonstrate that…

•

•

•

•

•

•

I am skilled at designing, developing and delivering
mental health services and tools.

I manage my time effectively to ensure my tasks are
completed to a good standard within deadlines.

I communicate clearly and accurately and ensure the
message is understood, both verbally and in writing. I can
convey sensitive information tactfully.

I am consultative and listen actively. I have awareness of
when to ask for help and actively utilise tools to help me.

I understand the impact of change and can enable and
lead on change within my service.

I am able to reflect on practice in my area and make
improvements to further enhance the service delivered

•

•

•

•

•

•

•

•

•

I am action/solution focussed and professional in my
approach.

I am able to work independently and as part of a
multidisciplinary team.

I discuss with my manager progress and challenges, and
work collaboratively to identify possible solutions.

I am an active member of the team, contributing ideas for
improvements and developments, inviting opinions of others.

I reflect on my work practice and am open to constructive
feedback.

I strive for continuous improvement.

I take responsibility for managing my work life balance.

I contribute to internal communications across Health in
Mind.

I always project a positive image of Health in Mind.

Our offer to you

• Flexible and hybrid working

• Pension with 3% Employer

• Learning and Development

Contribution

opportunities

• Out of pocket expenses

• 30 days annual leave (pro rata

for part time contracts)

• 10 days public holiday (pro
rata for part time contracts)

• 24-hour employee assistance

• 2 Wellbeing days (pro rata for

programme

part time contracts)

• Cycle to Work scheme

• SSSC registration fees

• Enhanced sick pay

• Discounts with local and

national stores and services

• Union recognition agreement

(Unite)

• Staff Information and
Consultation Forum

• Life Cover (following one year

service)

If you are interested in finding out more about the role before applying, please contact:
tammy.kirk@health-in-mind.org.uk
Tammy Kirk

0131 225 8508