Deputy Manager - Assessment Centre

Empowering

Inclusive

Committed

Location Hackney

Salary £42,798 - £46,295 pro rata

Permanent/Part time/30 hours per week

This is a Permanent, Part time vacancy that will close in 12 days at 10:00 GMT.

About The Role

Are you looking for a role where your skills, compassion and leadership can make a real difference in helping to end homelessness and rebuild lives? 

The working hours for this post are Monday – Thursday 9am-5pm

Hackney Complex Needs Assessment Centre is a 17-bed Assessment Service supporting adult single people who are homeless or sleeping rough, many of whom have complex needs related to substance use, mental health, and physical health. Our service provides short-term, person‑centred support that identifies each individual’s holistic needs — including health, housing, reconnection to their home area, and immigration status — within an eight‑week period.

This role offers you the chance to help lead a dedicated and skilled team, while also driving forward key service areas that have a direct, positive impact on the people we support. It’s an excellent opportunity to further develop your leadership experience within a flagship service working with vulnerable adults with multiple and complex needs.

In this role you will:

• Line manage a team, supporting their professional development, wellbeing, and client‑facing work as part of a wider management team of five.

• Take responsibility for strategic development and partnership‑building across several priority areas.

• Play a vital role in the ongoing improvement of our service to ensure residents receive high‑quality, inclusive, and responsive support.

About you 

We are seeking a motivated, creative and people‑focused individual with experience supporting vulnerable people and working within (or alongside) a service delivery team. If you can demonstrate the following, we strongly encourage you to apply:

• Strong communication and negotiation skills, with the ability to build positive, collaborative relationships with a wide range of internal and external partners.

• Excellent planning and organisational abilities, including managing your own workload and prioritising effectively.

• Knowledge and understanding of the housing and support needs of individuals experiencing homelessness.

• Experience motivating, supporting and empowering staff and/or volunteers to deliver high‑quality services to people with diverse and complex needs.

Above all, we are looking for someone who is passionate about our mission and committed to ensuring every person we support is treated with dignity, respect, and empathy.

St Mungo's are committed to creating a diverse and inclusive workplace and we encourage applications from all under-represented groups.

How to apply 

Click the ‘Apply Now’ Button to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

Closing date: 10am on 5th Feb 2026 

Interview and assessments on: w/c 16th Feb 2026 

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

• A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our .

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
• Financial wellbeing platform offering loans, advances and saving options.
• Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page.

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.

These include:

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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Published

15 hours ago

Closing

in 12 days

{Expiry}