Debt caseworker

Apply before midday on 22 July 2026.

Job summary

Salary

£28,090 - £32,322 per annum depending on experience

Location

Citizens advice Birmingham

Workplace

Hybrid working

Contract

Permanent

Working pattern

Flexible

Hours per week

36.5

How to apply

You can email l.cotterill@bcabs.org.uk to find out more information about this role and how to apply.

Interviews will take place on 28 July 2026.

About the role

Debt Caseworker

Salary: £28,090- £32,322 per annum depending on experience (pro-rata for part-time hours)

Hours of Work: Full time 36.5 hours per week

Location: Hybrid working

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.

We have an exciting opportunity to join our Debt Team!

Are you an experienced caseworker who has a strong background in the delivery of high-quality advice and a good working knowledge of debt advice?

Role purpose

• To contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.

• Taking responsibility for the delivery of individual and team targets and outcomes.

• To undertake high quality Social Policy work at local, regional and national level

For a job pack contact us at l.cotterill@bcabs.org.uk