Debt Adviser

Apply before 11.59pm on 11 September 2026.

Job summary

Salary

£24,500

Location

Beeston

Workplace

Office based

Contract

Permanent

Hours per week

37

How to apply

You can check for more information and how to apply.

About the role

Debt Adviser Vacancies

£24,500 Per Annum Pay Award Pending (Incremental pay rises on successful completion of probation and ongoing development in the role)

Permanent

37 hours per week – Monday to Friday

Based at our Beeston Office

Do you have experience in customer service or a call centre and are ready for a new opportunity? Are you seeking a fresh challenge and the chance to take the next step in your career? Do you want to make a real difference in people’s lives?

Citizens Advice Nottinghamshire Central & South are looking for debt advisers to join us on a new project working with clients providing them with advice over the telephone. You will be working with a tight knit team to provide help and a way forward to those most in need. We will provide full training.

If you wish to be considered for this exciting opportunity you will need to demonstrate the following skills-

An ability to demonstrate a high level of commitment to training and good understanding/experience of the processes in dealing with advice giving

The ability to prioritise tasks and work to deadlines using own initiative

The ability to communicate effectively, both orally and in writing with a range of people and organisations

The ability to work effectively and collaboratively as part of a team and work without close supervision

Ability and willingness to follow agreed procedures

Ability to work in a sensitive, enabling and non-judgemental way with people from a wide range of backgrounds

Ability to maintain confidentiality and appropriate professional boundaries

To read the full person specification and information on how to apply please see the job pack below.

Closing date: Friday 11th September 2026

To view the job pack and information on how to apply please visit our website: https://ca-centralnotts.org.uk/join-the-team/

Registered Charity No. 1077828

Please note that Citizens Advice Nottinghamshire Central and South does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system and does not. Please note that we do not apply for work permits or working visas.

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Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.