Work with us

Are you passionate about making a lasting difference in the lives of veterans and their families? If so, join our team and help drive our mission to support veterans with health conditions and other challenges as they transition into meaningful employment and transform their lives.

Whether you would like to join The Poppy Factory as a paid member of staff or as a volunteer in your free time, you will become part of a friendly team of people who are passionate about veterans’ well-being.

Benefits of working at The Poppy Factory

Generous pension schemeDouble-matched contributions up to 10% employer contribution, rising to 14% after 5 years' service.

Annual leaveEnhanced holiday allowance of 27 days per year (including 3 days' Christmas close), plus an additional day in lieu of Remembrance Day, plus bank holidays, plus additional days awarded after 3, 4, 5, and 9 years' service. 

Enhanced sick payCompany sick pay is enhanced up to nine weeks' full pay and nineteen weeks' half pay after two years' service.

Staff social events2-3 informal staff events throughout the year including team building activities, staff barbecues and Christmas party.

Discount portalSave on everyday expenses including supermarket shopping, with access to a wide range of discount vouchers and promotions.

Eye care
Up to £25 towards the cost of an eye test and up to £75 towards the cost of spectacles required for screen work.

Travel expenses
If you have to travel for work we will pay mileage/travel costs, subsistence allowance, and other out of pocket expenses.

Training and development
Regular programme of learning and development.

Life Assurance
All staff are automatically enrolled into our group life assurance policy with cover of 3x annual salary.

Reservists' Leave
Members of the Reserve services are entitled to ten days' paid leave to support their Reservist activities.

Employee Assistance Programme
24 hour/365 days confidential service offering a wide range of advice and support including counselling and legal advice.

Our Values

• Adaptability: We continue to evolve and build on our achievements in our personal and professional journeys, to innovate and set new standards in our sector.
• Collaboration: We accomplish more when we collaborate with our colleagues, external partners and the veteran community, to continue delivering the organisation’s founding vision.
• Empowerment:We believe everyone’s individual talents should be recognised and fostered, and that everyone should have the chance to share their ideas and realise their potential.
• Sense of Purpose: We champion and contribute to the realisation of the organisation’s mission by taking pride in our work, by being ambassadors for the Poppy Factory and for veterans, and by adding to the bigger picture through research and advocacy.

Current Opportunities

Employment Consultant (South Midlands)

Home-Based with significant travel

Employment Consultant (North Wales)

Home-Based with significant travel

Employment Consultant (M4 Corridor)

Home-Based with significant travel

Visitor Centre Volunteers & Cafe Volunteers

Richmond, Surrey

Applying for a role at The Poppy Factory

We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.

All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.

We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.

We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.

We've compiled some advice to candidates which may be helpful as you prepare your application.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis.

Please note, to be eligible for consideration under the guaranteed interview scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.