Location: Hybrid in East Midlands with regular travel across the region
Work pattern: 35 hours per week, 9am to 5pm to include occasional weekends and evenings once or twice a month. Time will be given back in lieu.
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced DBS check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager:
Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects
About the Community Operations team:
Community Operations is responsible for the delivery of all of Cats Protection’s cat facing services
It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams
Community Operations helped over 191k cats in 2014 and helped neuter over 250k cats in the last 18 months
The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers
What we’re looking for in our Community Operations Volunteer Team Manager:
Experience of team leading/supervising employees and volunteers
Good understanding of volunteer management
Demonstrates empathy and understanding when addressing emotive issues
Ability to multi-task and work on own initiative, accurately and under pressure
Valid UK driving licence and access to own vehicle
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Anonymised application form
In-person or virtual interview TBC
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
Cookies are provided by all websites you visit. They are small pieces of information that software on a visitor's device (for example a web browser) can store and send them back to the website next time you visit to serve you with content and advertising that we think you will find interesting. They are a specific technology used to make websites work more efficiently for visitors and to provide the owners of the site information as to why and how their website is being visited to help further development and improve our content and services.
You are in control of what we do with your personal data. You can choose whether or not to allow certain types of cookies by selecting the different category headings within this Cookie tool, although blocking some may impact your experience and reduce some of the services we have to offer.
Please note that some processing of your personal data may not require your consent and it is your right to object to such processing which you can do via the link to our Cookie Policy.
Your selected preferences will apply across our website.
These cookies are necessary for the website to function properly. They enable the website to respond to actions you make on any page. For example when completing a form, logging in or setting your privacy settings. These cookies can be blocked or set to alert you in your browser settings but may prevent some or all of our services working properly.
Advertising Cookies
Advertising cookies gather information from you on your device to build a profile of your interests and only display adverts that are relevant to you based on topics that interest you. They may also be set by our advertising partners to measure performance of their adverts possibly on other websites. You can turn these off if you prefer but it will mean you receive general advertising instead of those more relevant to you.
Analytics Cookies
Analytical cookies is aggregated data which helps us to improve our website and services by collecting and reporting on peformance. They track activity on our site such as pages visited, when they arrived and how long people stayed on a page,
Performance Cookies
ConsentLeg.Interest
All Consent Allowed
We value your privacy
Cookies are provided by all websites you visit. They are small pieces of information that software on a visitor's device (for example a web browser) can store and send them back to the website next time you visit to serve you with content and advertising that we think you will find interesting. They are a specific technology used to make websites work more efficiently for visitors and to provide the owners of the site information as to why and how their website is being visited to help further development and improve our content and services.
You are in control of what we do with your personal data. You can choose whether or not to allow certain types of cookies by selecting the different category headings within this Cookie tool, although blocking some may impact your experience and reduce some of the services we have to offer.
Please note that some processing of your personal data may not require your consent and it is your right to object to such processing which you can do via the link to our Cookie Policy.
Your selected preferences will apply across our website.