Network Technicianwww.aldwickbury.org.ukHarpenden,  AL5 1ADCandidate InformationLocation: Harpenden, HertfordshireFull Time Position1Welcome to AldwickburyWe are seeking to appoint an approachable and proactiveNetwork Technician with strong communication skills and acommitment to high quality service.This is a pivotal time to join Aldwickbury School. Beginning inSeptember 2025, we will begin our transition to a co-educational setting. We are proud to extend the same standardof academic excellence, exciting holistic curriculum and broadrange of opportunities to future Prep school girls thatAldwickbury boys have enjoyed for generations.I hope you will be interested in joining our wonderful school andteam of dedicated and passionate staff. We will be processingapplications as they are received and may close the recruitmentahead of the closing date if the right candidate has been found. Paul Symes Headmaster I hope this candidate information pack gives youa sense of what it is like to work at AldwickburySchool and the warm and positive environmentyou’ll become a part of if you are successful inyour application. We are immensely proud that Aldwickbury has been awarded the prestigious title of Independent Boys’ School of theYear at the highly regarded Independent School of the Year Awards. Even more significantly, we are the first-ever PrepSchool to win this category.This incredible achievement is a testament to the unwavering dedication and hard work of our entire team, and theirability to ignite the passion for learning across all aspects of the school. It is also a testament to the boys’ enthusiasm forembracing opportunities and rising to challenges - qualities that help make Aldwickbury such a special community.Central to this success is our strong team ethos and the invaluable support of our parents, governors, and wider schoolcommunity. Together, we have built an inspirational environment where pupils are not only happy, but also challenged,kind, and able to flourish as their authentic selves.Introduction to Aldwickbury School2Aldwickbury is an independent day and flexi-boarding Pre-Prep and Prep School for boys, and girls in the Pre-Prep fromSeptember 2025, located in 20 acres of grounds on the outskirts of Harpenden in Hertfordshire. Operated as anEducational Trust, the School is administered by a Board of Governors and is a member of the Independent Associationof Prep Schools (IAPs).At Aldwickbury School, we inspire children to develop a love for learning, empowering them to try their best, embracechallenges, be themselves, and seize opportunities that come their way. We are proud to have been voted IndependentBoys’ School of the Year 2024. From September, Aldwickbury is excited to be welcoming girls to our community in thePre-Prep, providing them with the opportunity to be part of this outstanding educational offer. Our approach focuses onnurturing the individual potential of each child, ensuring they feel supported in a safe and stimulating environment. Aldwickbury is a non-selective school with an emphasis on personal and academic growth. We encourage pupils to takerisks, celebrate their successes, and learn from their mistakes, and we are incredibly proud of the value we add to theireducation. Through our dedicated staff, we aim to provide an outstanding experience that prepares pupils for their nextstages in education at a wide range of excellent senior schools.Independent Boys’ School of the Year 2024Our EthosOur community is one where all staff should feel supported, where kindness connects us as ‘one team’. We work with passion todeliver an outstanding education for the pupils.  Our culture is one of integrity, respect and high ambition, underpinned by a growth mindset. We are encouraged throughendeavour and self-reflection to develop, grow and support each other’s wellbeing and happiness . 3The RoleMain Duties and ResponsibilitiesJob Title:Accountable to:Job Purpose:Network TechnicianNetwork ManagerThe Network Technician will be responsible for the day-to-day administration and in-person supportof the school’s IT systems. This includes managing server technologies such as Windows Server andOffice 365, as well as carrying out a range of network-related tasks to ensure the smooth operationof the IT department.Cloud and Network AdministrationProvide support across 365 cloud services including Entra, Intune and 365 admin portalManage the day-to-day administration and performance of the server and network infrastructure, including theMicrosoft 365 tenantAdminister Active Directory user login accountsTroubleshoot basic server and network issues Ensure best practices are followed to maintain or improve the school’s network security and efficiencyPerform system restores and assist the Network Manager with simulating disaster recovery scenariosHardware and Software ManagementSet up hardware and software across the network (PC’s, Laptops, iPads)Imaging, deploying and maintaining Windows 11 based PCs, Laptops, tablets and iPads Manage software updates and installations across the networkWork with the Network Manager to ensure software licenses are up to date and managed effectivelyConduct warranty and repair claimsEnsure all equipment and software is securely stored and managed responsiblyProvide support to AV and electronic whiteboardsAsset and Resource ManagementConduct basic administrative tasks such as updating the asset register and documenting network elementsWork with the Network Manager to purchase hardware and consumables and advise on future IT needsMaintain accurate asset registers and ensure robust procedures for tagging, retiring and onboarding hardware4Main Duties and Responsibilities (continued)User Support and HelpdeskAct as a member of the frontline support team, diagnosing and resolving IT faults quickly and effectivelyEnsure tasks are logged and processed on the IT Helpdesk in an effective and efficient mannerWork with staff to diagnose and support their needs in delivering high quality servicesContribute to the IT self-help guides and provide training to staff, when required Participate in wider training of all staff as and when necessarySystem Monitoring and MaintenanceRegularly check IT Suites to ensure a functional and safe stateEnsure all systems are running optimally and securelySupport the school in ensuring secure password practices and IT security policies are upheldIT Strategy and DevelopmentProvide input into the development of the School’s IT by suggesting new hardware/software solutionsContribute to the IT development plan in alignment with teaching, learning and operational needsWork with the Network Manager on development projects and customising elements of the IT systemsProfessional DevelopmentStay up to date with the latest technologies and advancements by attending relevant professional developmentcoursesPerson SpecificationEducation and QualificationsEssentialAppropriate A Level or equivalent Microsoft Technical Certification or demonstrable equivalent experienceCompTIA A+ or similar industry-recognised IT qualificationDesirableDegree-level or recognised professional qualification in a relevant fieldMicrosoft certifications (e.g. MCSE, MCSA).Aldwickbury is committed to continuous improvement, and all staff are expected to actively participate in schoolactivities and embrace a flexible, forward-thinking approach. While every effort has been made to outline the key dutiesof this role, additional responsibilities may be assigned as needed and updated in line with the evolving needs of theschool. 5Person Specification (continued)Skills and AbilitiesExcellent interpersonal skills; able to communicate effectively with staff at all levelsStrong written and verbal communicationEffective time management, able to plan and prioritise workloadsAnalytical and detail-oriented approach to problem-solvingCompetent in hardware maintenance and fault diagnosisProficient in the use and administration of Windows operating systemsPersonal QualitiesStrong customer service orientation; able to support staff with patience, professionalism, and empathyCalm, approachable, and professional mannerA self-starter with strong initiative and the ability to work independently when requiredFlexible and adaptable in response to changing priorities or emerging issuesHighly motivated, dependable, and committed to maintaining high standardsA proactive problem solver with a positive, “can-do” attitudeA collaborative team playerStrong commitment to personal development and continuous learningHigh level of confidentiality, discretion, and tactCommitment to safeguarding and promoting the welfare of children and young people, in line with the School'sChild Protection PolicyKnowledge and ExperienceEssential1–2 years' relevant experience in IT support or network administrationExperience managing and maintaining wired/wireless networks and a Windows Server environmentGood understanding of Windows Server 2019+, Hyper-V, Active Directory, and Microsoft 365 environmentsFamiliarity with Intune, Defender, Exchange Admin Centre, Entra, and SharePointSolid troubleshooting skills across software, hardware, and network issuesAwareness of cyber security best practices and toolsExperience configuring and managing network switches, firewalls, and web filtering systemsStrong organisational and documentation skillsAbility to analyse data, investigate issues, and provide appropriate advice and resolutionDesirableExperience in a school or educational IT environmentKnowledge of SIMS MISFamiliarity with Linux distributionsExperience in delivering IT training or creating user-friendly guidance6Terms of AppointmentHours of work:Contract:Salary:Benefits:Monday to Friday, 37.5 hours per week From time to time, there may be a need to work additional hours to meet the needs of the schoolroutine, but prior notice will be given in good time, and be mutually agreed in advanceFull Time, Permanent£25,000 - £28,000. dependent on experienceAnnual holiday entitlement of 30 days, plus statutory bank holidaysContributory pension schemeStaff fee remission (subject to availability)Free on-site parking Use of the School’s facilities at times allocated to staff, including the swimming pool and sports hallCycle to work schemeEmployee Assistance ProgrammeInterview and Application ProcessTo apply, please use the following link: Network TechnicianEarly application is advised, as applications will be considered as they are received and we reserve the right to appointat any time in the process.The closing date for applications is 24 October 2025. thInterviews will be arranged with the shortlisted candidates.Thank you for your interest in joining Aldwickbury School.Aldwickbury School is committed to safeguarding and promoting the welfare of children and young people. The school aims to provide a safe and nurturing environment where all pupils are happy and can be themselves. Aldwickbury expects all staff and volunteers to share this commitment.