We are looking for a friendly, outgoing individual to join our team at Caerlaverock Wetland Reserve.

The successful applicant will provide a warm and informative welcome to all our visitors and managing the admissions till while providing orientation information to visitors. You will have a passion for good customer service, enjoy helping visitors to get the best from their visit to the reserve and love working in a very special nature reserve surrounded by wildlife.

This is a casual position where hours are offered on an ad-hoc basis. The role involves working in our visitor centre where you will be welcoming and advising visitors. You may also be required to take on other tasks across visitor services, depending on the needs of the organisation.

Ability to work some weekends is essential as is flexibility of other working days.

The successful candidate will have the ability to:

• engage with visitors
• work as part of a team
• problem solve as needed
• respond to customer feedback appropriately
• comply with relevant safety and legislative requirements.

Some experience of working in a trading or commercial environment and the use of a computerised till system (EPOS) is preferable, as is previous cash handling experience.

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

 Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme

WWT is an equal opportunities employer and all applications will be considered solely on merit.