Details

Job Title: Warehouse Operative/Delivery Driver
Location: Cwtch Mawr Multibank, Llansamlet, Swansea. Travel across South Wales and wider areas may be required
Hours: 37 hours per week (Monday to Friday, 09:00 to 17:00)
Contract Type: Short term -initially until 31st March 2026 - and subject to future funding
Salary: £28,655 per year
Reports To: Facility and Development Manager

Job Summary

We are recruiting a reliable and professional Warehouse Operative/Delivery Driver for Cwtch Mawr. The role is dual. Your primary duties are local and regional deliveries, partner-facing service, and core warehouse tasks. You will also follow a structured learning pathway to develop Community Coordinator skills so that you can support centres with simple feedback loops, restock planning, and dignity in service.

Key Responsibilities

Driving and delivery

• Deliver essential goods to charity partners and family centres across Swansea with scope to extend across South Wales and wider areas following road traffic law.
• Operate a Mercedes-Benz eSprinter (L2H2, MWB) electric van. Category B licence holders may drive this zero-emission vehicle up to 4.25 tonnes MAM under DVLA rules from June 2025.
• Provide courteous, professional service at each site.
• Load and unload safely using correct manual handling.
• Complete daily vehicle checks, keep the van clean, and report defects.
• Record deliveries, signatures, discrepancies, and return any issues promptly.

Warehouse operations

• Pick, pack, and label orders accurately for dispatch.
• Receive and check stock against documentation.
• Monitor stock levels, report discrepancies, and assist with stock counts.
• Operate pallet trucks and, if trained, a forklift.
• Serve partners collecting from the warehouse.
• Keep work areas clean, safe, and compliant with health and safety.

Person Specification

• Experienced delivery driver with a full, clean UK Category B licence.
• Confident driving a medium wheelbase electric van.
• Fit for regular manual handling.
• Friendly, professional, and attentive to detail.
• Clear communicator who can build trust with centre staff.
• Organised, calm under pressure, and a team player.
• Forklift licence holder is desirable, or willing to train.
• Values aligned to dignity, equality, and practical support.

Essential Requirements

• Full UK Category B driving licence.
• As of June 2025, Category B licence holders may drive zero-emission vehicles up to 4.25 tonnes MAM, including our eSprinter vans.
• Demonstrable experience of delivery driving.
• Ability to perform physical tasks safely.
• Basic literacy and numeracy for logs and stock control.
• Strong interpersonal skills and a polite, helpful manner.
• Over 25 to comply with vehicle insurance requirements

Desirable Requirements

• Valid forklift licence, counterbalance preferred.
• Previous warehouse or dispatch experience.
• Understanding of safeguarding and data protection in community settings.
• Experience in the charity or public sector.

Benefits

Holiday entitlement that increases with length of service to a maximum of 33 days plus 8 bank holidays (based on full time equivalent of 37 hours per week).
Sickness pay that increases with length of service to a maximum of 6 months full pay and 6 months half pay.
Stakeholder pension scheme, with 7.5% employer contributions.
Learning and Development opportunities.

Notes

Please supply a CV and covering letter outlining how your skills and experience meet the role requirements.

We reserve the right to close early if sufficient applications are received.

Applicants must be 25+ as a condition of our vehicle insurance