JOB DESCRIPTION Job Title Department Reporting To Accountable To Minimum Qualifications Human Resource Manager Human Resources Executive Team Chief Executive Officer See Person Specification Job Purpose The HR Manager is expected to be an integral part of the leadership team to manage the delivery of the HR strategy as well as maintaining and enhancing the HR service through business planning and projects, implementation of HR policy and providing day to day operational support on all HR matters. Key Tasks • Provision of a comprehensive and responsive HR service providing advice, support, and guidance on a broad range of operational matters including recruitment and selection, employee relations, absence and change management. • Development of HR policy, procedures, ways of working and training resources to support the delivery of Hospice objectives, goals and values. • Working with managers and staff to undertake organisational change, workforce planning and organizational development and leadership initiatives. • To support the provision and analysis of workforce information, indicators and reports. • Manage support and coach the development of a HR Team consisting of HR assistant to oversee the HR systems and develop workforce dashboard/reports and manage support and coach the development of a Volunteer Co Ordinator • Ensure clear information is issued to the payroll service in respect of employee salaries/payments/banking details/personal circumstances, to enable smooth and efficient payment of monthly remuneration. • Ensure HR policies, practices and processes are up to date, effective and deliver the HR strategy and legal compliance. • Support and coach managers to implement and apply organisational policies and procedures, employee development including appraisals, personal development plans and succession planning. • Support and contribute to the development of management through coaching and mentorship • Provide HR support and guidance at investigation meetings and hearings, including supporting the preparation of cases, attendance and ensuring the production of formal minutes at hearings and support managers in drafting formal documentation, i.e. investigation letters, reports, disciplinary and grievance letters. • To seek out and contribute to improvements to the HR function and the service it provides. • Deliver HR project and provide support on business projects and initiatives. • To assess the organisation needs to determine the number and range of volunteers needed for different projects, recruitment and hiring processes, monitoring, and assessing volunteers progress and satisfaction, and the presentation of updates and data reports for Senior Management and the Board. HR/JD/HR Manager/Aug 2025 1 • To undertake the co-ordination of all HR administrative tasks ensuring all documentation is managed in line with the agreed standards and records are fully updated and maintained efficiently. • To take a key role in the recruitment and selection of all staff by supporting the development of key documents, e.g. job descriptions, person specifications, job advertisements, placing of adverts and supporting information and undertaking all pre-employment checks against agreed standards. • To oversee and update all information in respect of “job opportunities” at Halton Haven Hospice and the benefits of working for the Hospice on the Hospice website and social media. • To oversee the management, input and reporting from the HR systems ensuring accurate record keeping of information and provision of reports for managers. • Ensure systems are in place to keep personal information up to date and in adherence with compliance requirements including professional registrations. • To co-ordinate the log of HR policies, procedures and guidance documents overseeing update arrangements and dissemination of updated documents. • To ensure professional communications and information sharing with the full range of internal and external customers including staff, volunteers, managers, internal teams, training providers and Payroll. • To support the wider HR and volunteer function as required. Key Working Relationships: To be able to influence and develop good working relationships at all levels of the organsaiton including: Internal – Executive Team, Managers and all staff. • • External – HR Networks and colleagues. Policies, Procedures and Practice • Working with the Executive Team, proactively participate and lead in the review, development and implementation of Human Resources policies, procedures and guidelines to provide a quality, compliant and responsive service. • Provide advice, guidance and training to managers on all aspects of HR management, policies and procedures. Employee Relations • Interpret employment legislation, terms and conditions and policy, providing comprehensive information, advice and support both verbally and in writing to line managers. • Advise and support managers and staff in relation to matters including disciplinary grievance, dignity at work, absence and performance management. NOTE The duties and responsibilities referred to are an outline only and may be changed in conjunction with the post holder, and in accordance with the needs of the Hospice. Offers of employment will be conditional and subject to pre-employment checks as deemed appropriate including identity, DBS, qualification, right-to-work, reference checks etc. Please visit the Halton Haven Hospice website for further information and application forms: https://www.haltonhaven.org.uk/join-us/ HR/JD/HR Manager/Aug 2025 2