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Customer Sales Executive

This is an exciting opportunity to take your sales career to the next level by focusing on winning new business and onboarding new customers into our organisation. If you’re driven by results, enjoy proactive outreach, and thrive on building relationships from the very first conversation, this role is for you.We’re looking for people who are:Experienced in sales (essential) – backgrounds in recruitment, call centres, or similar environments are ideal.Motivated, resilient, and target-driven with a passion for prospecting and converting leads into loyal customers.Confident making outbound calls and using email to engage decision-makers, secure appointments, and close opportunities.The role:35 Hours per weekFlexible working between 8am - 6pmOffice based in Wakefield WF1 2UFThe benefits:Competitive salary and bonus scheme Progression opportunities and on the job full training and support25 days holiday + bank holiday and Christmas shutdown + buy and sell holidayFree parkingPrivate healthcare Life assurance Income protection Dental InsurancePlease note that we shortlist on an ongoing basis and may close the advert early depending on the number of applications. Please submit your application as soon as possible to avoid missing out on this opportunity!At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

• Experience:Experienced
• Type of role:Permanent
• Salary:£29,000 + Sales Incentive
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Wakefield
• Business Unit:Customer
• Ref No: 8186
• Closing Date: 17/01/2026

Customer Service Advisor

Join our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better? Full-time Role: 35 hours per weekSalary: £24,479 from January 2026Great Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in our Customer Services department, so apply now.This is a dedicated customer service/contact centre role—no sales involved!Whether you have previous customer service experience or just are passionate about providing exceptional customer experiences and looking for your first job, we want to hear from you.Why City & Guilds?At City & Guilds, we offer fantastic opportunities for individuals who pride themselves on delivering outstanding customer service. Here’s what you can expect:Best-in-Class Benefits: Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many other voluntary benefits.Competitive Pay: Start as an Entry Level Advisor at £24,479 per annum (working 35 hours per week). Progress to Level 1 and Level 2 Advisor roles with increased salary upon successful completion of mandatory training.Nurturing and Progressive Environment: Join a supportive team that encourages growth and development.We are looking for passionate/ ambitious/ friendly individuals to join our Customer Service team in Wakefield. You will be part of a dynamic and busy department that is based in our modern office here in Wakefield. If you have a passion for excellent customer service and thrive in a fast-paced environment, we want to hear from you!By joining City & Guilds you will become an integral part of a well-established business with over 140 years of history.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented within the company, we particularly encourage and welcome applications from these communities.

• Experience:Entry Level
• Type of role:Permanent
• Salary:£24479
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Wakefield
• Business Unit:Customer
• Ref No: 8086
• Closing Date: 11/01/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: Bristol, BS5 9TX Salary: £38,855- £42,000 and £44,000 if appointed IQA Salaries can be negotiable and will depend on location, skills and experience. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, a registered charity and Royal Chartered Institute, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsCity & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.comThis appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities

• Experience:Experienced
• Type of role:Permanent
• Salary:£38855 - £44000, depending on skills, experience, qualifications and location
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Bristol
• Business Unit:Customer
• Ref No: 8122
• Closing Date: 11/01/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: Purely, CR8 2EJ Salary £38,855 - £46,000 and £48,000 if appointed IQA for London locationsSalaries can be negotiable and will depend on location, skills and experience. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsCity & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.comThis appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities

• Experience:Experienced
• Type of role:Permanent
• Salary:£38855 - £48000, depending on skills, experience, qualifications and location
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Purley
• Business Unit:Customer
• Ref No: 8124
• Closing Date: 11/01/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are looking for Experienced Electrical Installation Tutors OR Experienced Electricians who would love to become tutors and join our friendly team. Locations; Currently we are recruiting for London Central, Gatwick (Crawley), Leeds, Coventry and Warrington. Salary: £38,855- £42,000 and £44,000 if appointed IQA for Coventry, Leeds, Doncaster, and Warrington andSalary £38,855 - £46,000 and £48,000 if appointed IQA for London locationsSalaries can be negotiable and will depend on location, skills and experience. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsCity & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.comThis appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities

• Experience:Experienced
• Type of role:Permanent
• Salary:£38855 - £48000, depending on skills, experience, qualifications and location
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Gatwick
• Business Unit:Customer
• Ref No: 8131
• Closing Date: 11/01/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: Crayford DA1 5QJ Salary £38,855 - £46,000 and £48,000 if appointed IQA for London locationsSalaries can be negotiable and will depend on location, skills and experience. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, a registered charity and Royal Chartered Institute, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsCity & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.comThis appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities

• Experience:Experienced
• Type of role:Permanent
• Salary:£38855 - £48000, depending on skills, experience, qualifications and location
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Crayford
• Business Unit:Customer
• Ref No: 8125
• Closing Date: 11/01/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Locations; Currently we are recruiting for London Central Location. Salary £38,855 - £46,000 and £48,000 if appointed IQA for London locations plus London Market Supplement Salaries can be negotiable and will depend on location, skills and experience. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsCity & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.comThis appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities

• Experience:Experienced
• Type of role:Permanent
• Salary:£38855 - £48000, depending on skills, experience, qualifications and location
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:London
• Business Unit:Customer
• Ref No: 7957
• Closing Date: 31/12/2025

Electrical Installation and Maintenance Trainer

Would you like to work as an Electrical Installation and Maintenance Trainer / Assessor and you have a sound experience in Electrical Industry? If the answer is Yes then this may be just the opportunity you are looking for! Gen 2 (part of City and Guilds) is currently looking to add to their experienced team of Trainers/ Assessors; We have got an exciting opportunity for an Electrical Installation & Maintenance Trainer in our Ulverston centre.The role is to deliver, assess and where necessary offer support to learners engaged in Electrical courses up to level 3, in accordance with the awarding body guidelines. Please note: You do not have to hold a formal teaching qualification to apply for the trainer / lecturer roles as these will be provided. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at the City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

• Experience:Experienced
• Type of role:Permanent
• Salary:circa 39,000 depending on skills qualification and experience
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Ulverston
• Business Unit:Customer
• Ref No: 8176
• Closing Date: 11/01/2026

Learning Support Lead

Gen 2 is currently recruiting and looking for a Learning Support Lead.This is a fantastic full time opportunity to join our business here in Cumbria.You will be contracted to one of our 3 centres, here in Cumbria but we would like you to be flexible to travel between Workington, Carlisle and Ulverston as required. Ideally, we would like you to visit each centre at least once a week, so a driving licence and an access to a car is required, however Gen 2 will cover all the travel expenses between your contract location and other sites. This role will suit somebody who is currently in a similar role or a Teacher with a minimum L4 Teaching Qualification who has a particular interest in Learning Support. We would like you to hold OR be willing to work towards Level 7 Assessing for Access Arrangements qualification. Gen2 would be willing to put any suitable applicant through their L7 Assessing and for Access Arrangements.The Learning Support Lead is responsible for identifying, coordinating, and delivering effective learning support for learners with diverse needs. Through cognitive assessments—such as those provided by Cognassist and one to one discussions - the postholder will develop tailored support strategies that improve learner retention, achievement, and independence.This role champions inclusivity, neurodiversity, and equality while ensuring that all learners are supported throughout their learning journey.Gen2 was established in 2000 and specialises in the Engineering, Nuclear, and Manufacturing sectors. In May 2017 Gen2 joined City & Guilds. In recent years we have significantly grown our apprenticeship offer in Professional Services to meet the local economy needs.Gen2 is based in a picturesque Cumbria and has been recently awarded Ofsted Good in all areas.This role will be to work with all of our learners; The majority of our learners are apprentices but you will also work with employability learners, adult learners and learners who are on our bootcamps. Our Learners are predominantly 16-18 years when they start with us. Our students are genuinely interested in what we teach them and demonstrate some exceptional learner behaviours.By joining Gen2 you will also benefit from 25 days holidays and Christmas Closure. You do not need to take holiday in term time so you have a freedom on deciding when you will be off.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

• Experience:Experienced
• Type of role:Permanent
• Salary:up to £42,000 depending on qualification, skills and experience
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Workington
• Business Unit:Customer
• Ref No: 8146
• Closing Date: 11/01/2026

Mechanical Trainer / Assessor

Gen 2 is currently recruiting a Mechanical Trainer / Assessor. This is a fantastic opportunity to join our business here in Cumbria.This role will suit an experienced Mechanical Trainer / Mechanical Instructor or a Teacher of a Mechanical Discipline.The role of a Mechanical Trainer / Assessor is to assess learners against the skills, knowledge and behavioural competencies laid out in their Apprenticeship Standard up to level 4.You will deliver both Theory and Practical training sessions mainly in centre but also in learners’ workplace.The role will also include the delivery of coaching sessions to support learners in completion of the apprenticeship. This will take the form of regular progress review meetings with both learners and their employers.The role will also require you to support the progressive development of the apprenticeship assessment / training materials and working in conjunction with the Gen 2 Engineering delivery team.Ideally we are looking for experienced Teachers/ Instructors/ Trainers but If you do not have teaching qualifications yet but you have a solid experience in mechanical discipline with an ability to look after projects and design programmes we would also want to hear from you. Gen2 was established in 2000 and specialises in the Engineering, Nuclear, and Manufacturing sectors. In May 2017 Gen2 joined City & Guilds and became a City & Guilds business.Gen2 is based in a picturesque Cumbria and has been recently awarded Ofsted Good in all areas. We offer excellent opportunity to work from our new and modern centres based in Carlisle, Workington and Ulverston. The delivery of mechanical training will mainly take place in Ulverston now(LA12 7NE) but we would like the candidate to be flexible to work between the locations mentioned above. The successful candidate will be contracted to Ulverston and Gen2 will cover the expense of travelling between the sites (when required). We offer an amazing teaching opportunity. The majority of our learners are apprentices with excellent work ethic, eager to learn and great attendance record so teaching at Gen 2 is a pleasure! You will be mainly working with small groups of students in our lovely modern centres based within easy reach of the Lake District. Our students are genuinely interested in what we teach them and demonstrate some exceptional learner behaviours.By joining Gen2 you will also benefit from 25 days holidays and Christmas Closure. You do not need to take holiday in term time so you have a freedom on deciding when you will be off. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities.

• Experience:Experienced
• Type of role:Permanent
• Salary:up to £39,000 depending on skills and experience
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Cumbria
• Business Unit:Customer
• Ref No: 8088
• Closing Date: 10/01/2026

NSAR Assured Trainers / Assessors

NSAR Assured Trainers / Assessors Salary: £45,000 to £54,000 (depending on experience and competencies that can be delivered) plus company car or car allowance and other benefits!Current vacancies:Locations: Purley CR8 2EJ Due to exciting growth and further expansion of our nationwide training centres, Intertrain, part of City & Guilds, currently has vacancies for qualified NSAR Assured Trainers / Assessors and we are keen to hear from you!We are looking for professional, dedicated, and passionate individuals with solid occupational experience to join our team.Ideally, we are looking for trainers who would like to join Intertrain on permanent contracts, however if you are looking for a part time / associate contract, please do not hesitate to apply as we are open to discuss this further. Intertrain is the UK’s largest commercial railway infrastructure training provider, and this is an exciting opportunity to join our well-established business.As a Trainer you will provide induction, initial assessment, and advice and guidance to all learners enrolled on Rail Intertrain training courses and programmes. You will assess learners’ progress and maintain accurate records of assessments of learning carried out, learner journey, achievement and feedback provided.For these vacancies we are looking for qualified NSAR Assured Trainers.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Company, we particularly encourage and welcome applications from these communities.

• Experience:Experienced
• Type of role:Permanent
• Salary:£45,000 - £54,000
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Purley
• Business Unit:Customer
• Ref No: 8057
• Closing Date: 31/12/2025

S&T Trainer/ Assessor

S&T Rail Trainer and AssessorSignalling & Telecommunications Rail Trainer / AssessorSalary: Negotiable - Based on experience and qualificationsWe are looking for a candidate to cover; North of Birmingham part of the UK. We hire on a permanent, full -time, part-time or associate basisDue to exciting growth and further expansion of our nationwide training centres, Intertrain, part of City & Guilds Training, currently has vacancies for qualified S&T Trainers / Assessors and we are keen to hear from you!We are looking for professional, committed, and passionate individuals with solid occupational experience to join our team.Intertrain is the UK’s largest commercial railway infrastructure training provider. As part of City & Guilds, a Royal Chartered Institute, and a registered charity we plough operational surplus into good causes.This is an exciting opportunity to integrate into City & Guilds, a world class organisation and support with our purpose to “enable people and organisations to develop their skills for personal and economic growth.”If you are interested in joining our expanding professional team, please apply today!Attributes we are looking for…Level 3 training and development qualification or equivalentFull UK Driving LicensePrevious experience as a Trainer/Assessor in the S&T (Signalling) disciplineTeam player, motivated and able to inspire the learner journeyWhat we offer:Competitive salary - depending on skills and experience.Generous Annual Leave plus Christmas shutdown.Company vehicle including fuel cards and expenses.Access to initiative schemes – Company bonus scheme, LFG reps, EDI working groups. The City & Guilds Ampersand Awards, nudge financial support tools and apps.We pride ourselves in developing our people with a great workplace culture in a friendly and supportive working environment.We support all our delivery staff through our proven Skills Academy creating personal development plans and mapping career progression that allows everyone to develop in line with industry needs, with further opportunities in City & Guilds.Excellent work/life balance–each trainer will cover a region in the UK within a commutable radius of their home, with a vastly reduced need to travel and stay away from home.Mental health and well-being support via free confidential advice and counselling services and access to free well-being appsImagine Rewards offering discounts from supermarkets to discounted gym membership rates.NSAR ‘Gold’ Accreditation and Ofsted GoodExtensive product portfolio and subcontracting networkThe successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure as well as providing proof of the right to work in the UK.We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.If you think this is the role and organisation for you then we would love to hear from you.

• Experience:Experienced
• Type of role:Permanent
• Salary:competitive
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Any
• Business Unit:Customer
• Ref No: 8178
• Closing Date: 31/01/2026

Sales Advisor (Course Advisor), 12 m FTC or secondment

City and Guilds Training is looking for a Sales Advisor (Course advisor) to add to our existing team. This role is open as a Maternity Cover, however this role can become permanent in future. If you have excellent customer service skills and have great telephone manner then this opportunity may be what you are looking for. This role will ideally suit a candidate with previous Sales experience, coming from either face-to-face role or contact centre role. Successful candidates will become a part of our friendly team located in Crawley / Gatwick. You will be responsible for providing first-class customer focused interactions, advising on our courses and booking clients to the course that is appropriate for them and that suits their needs. This is a permanent position with a starting salary of circa £27K and a generous bonus which can add an additional 20-35% to your salary. Course Advisor role is a mix of an inbound and an outbound calling but it is not a cold calling role. All the customers are either existing clients or customers who have previously contacted our business. This is not a cold calling role. We are interested in speaking to the candidates who have a passion for a great customer service and are results driven. We are looking for candidates with experience from a similar, ideally telephone based role, who would like to develop their sales and customer service skills further here at City & Guilds. This role can help you develop into a more senior sales / account management role. This appointment will be made on merit.We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at the City & Guilds Group to drive this value. As ethnic minority groups and disabled people are currently under-represented within the Group, we particularly encourage and welcome applications from these communities. Please note, this is an office-based role. As you will be required to work from the office, could you please check the location and ensure that you can commute to our offices located in Crawley RH10 9JY on a daily basis.

• Experience:Entry Level
• Type of role:Permanent
• Salary:circa £27,000 plus bonus
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Crawley
• Business Unit:Customer
• Ref No: 8177
• Closing Date: 15/01/2026

Sales Analyst (Senior Sales & Market Insight Analyst)

We are currently recruiting for an Experienced Sales Analyst to join our City & Guilds business, here in Wakefield. This is a permanent opportunity based in our Wakefield office. This is an exciting opportunity to work alongside the Customer Solutions Executive Director and the Senior Sales Leadership Team, enabling them to make informed commercial decisions and drive profitable revenue growth.Senior Sales & Market Insight Analyst role will suit an individual with previous experience in a similar position, working with senior stakeholders, who can not only analyse data but also communicate findings clearly and present insights to the wider business. We are looking for someone who can interpret data effectively and propose solutions and actions based on their analysis.Ideally, we are seeking a candidate with experience in a sales division or another commercial environment.As a Senior Sales & Market Insight Analyst, you will work with large volumes of data and commercial statistics related to both national and international customers and markets.Please note that we shortlist on an ongoing basis and may close the advert early depending on the number of applications. Please submit your application as soon as possible to avoid missing out on this opportunity!This appointment will be made on merit.We believe that diversity and inclusion strengthens and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome applications from these communities.

• Experience:Experienced
• Type of role:Permanent
• Salary:circa £39,000 depending on skills and experience
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Wakefield
• Business Unit:Customer
• Ref No: 8185
• Closing Date: 11/01/2026

Senior Quality Manager

We are seeking a Senior Quality Manager to lead and develop our Centre Quality team, ensuring external quality assurance of centres aligns with City & Guilds' processes, regulatory requirements, and Centre Assessment Standards Scrutiny (CASS) strategy. This role will play a crucial part in mitigating risk, delivering an exceptional customer experience, and ensuring valid and reliable learner outcomes.As a key leader, you will provide direction and support to a high-performing team, manage resources effectively, and foster a culture of continuous improvement and compliance with regulatory standardsYou will be working on a hybrid basis with an expectation to be in the office 2 days per week. There will be travel required to attend offices where your team are based. You will need to be within commuting distance of either our Warrington, Wakefield or Burntwood office.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

• Experience:Experienced
• Type of role:Permanent
• Salary:Competitive
• Full-time or part-time:Full-time
• Location - Country:UK
• Location - City:Warrington, Burntwood, Wakefield
• Business Unit:COO
• Ref No: 8184
• Closing Date: 11/01/2026