MANOR LODGE SCHOOL Candidate Brief LETTINGS SUPERVISOR - PART TIME About Manor Lodge Founded in 1991, Manor Lodge is a vibrant and successfulindependent day school for over 450 boys and girls aged 3 -11. The school is in Shenley, Hertfordshire; the 22 acre siteencompasses a Grade 2 listed building set in open countrysidenestling within fields, woodland and wildlife, yet only 1 milefrom junction 22 of the M25. In 2018 after many years asDeputy Head, Alyson Lobo took over the mantle of HeadTeacher with a clear vision for the school. There are twocurriculums, each of equal importance. The academiccurriculum is based on the traditional values of excellentteaching and learning, measured in academic success. Thenthere is the hidden one, embedded in everything we do,delivered to enhance character, creativity, motivation, curiositythinking, communication, collaboration, resilience andwellbeing, modelled by teachers and everyone in the schoolenvironment who touch our children’s lives. This philosophy isbased on the principle that every child deserves a childhood. Where the indoor and outdoor classrooms work in perfect harmony. WHAT WE DO OUR VALUES Be Positive Have Integrity Show Kindness Give Your All OUR AIMS To deliver a forward-thinking curriculum that inspires intellectual curiosity within each child, promotes academic excellence and individual achievement. To offer a positive and stimulating environment that promotes the philosophy of ‘learning without walls’. To encourage, support and invest in our staff to enable all individuals to thrive. To celebrate diversity and inclusivity in a community that values and cares for one another. To bring joy to childhood experiences by enabling our children to feel safe and secure in an environment where each voice is heard and well- being is nurtured. Academic Excellence The ISI Report 2023 stated that the quality of pupils’ academic and other achievementsis excellent. Pupils of all abilities achieve high standards across the curriculum and makeexcellent progress from their different starting points. By the end of Year 6, the largemajority of pupils are achieving, on average, two years ahead of their chronological agein both mathematics and English. In reading, gains made throughout their journeymeans that the average Year 6 child has an average reading age of 6 years above theirchronological age on leaving Manor Lodge. The inspectors noted that, ‘Pupils lovelearning; they have highly positive attitudes fostered by a rich and challenging indoorand outdoor curriculum and a wide range of enrichment opportunities.’ Our childrenare extremely successful in gaining entrance to highly competitive senior independentand state schools, with a large proportion being awarded scholarships. Inspectionevidence confirms that the school successfully meets its aim to deliver a forward-thinking curriculum that inspires intellectual curiosity within each child, promotesacademic excellence and individual achievement. Pastoral Care ‘The quality of pupils’ personal development is excellent (ISI 2023)’ At Manor Lodge we take the pastoral well-being and safeguardingof all the members of our community, particularly the children,very seriously. It is our firm belief that pastoral care and academicprogress go hand-in-hand. Allowing children to have a childhood isat the core of our pastoral support. We understand theimportance of achieving academic potential but not at the expenseof their pastoral well- being. Aspects of the Manor Lodgecommunity such as our passion for outdoor learning (andoutstanding outdoor facilities), our varied sports programme, ourhouse families, our school council, our community projects, worryboxes and pastoral ‘drop-in’ chats all contribute to creating aspecial culture where well-being is genuinely valued alongsideacademic progress. We also monitor and track the children’sattitudes to their peers, teachers, school-life and learning in orderto ensure we have an excellent understanding of how the childrenare feeling. The Candidate ESSENTIAL Personal Attributes Ability to manage and direct staff, arrange rotas, and lead the Lettings function. Full UK Driving Licence. Ability to develop relationships with key clients, manage expectations and deliver high standards of customer care. Strong character but approachable and able to be an ambassador for the school and to liaise with outside organisations to develop greater use of the facilities. Tact and diplomacy yet firmness to deal with difficult customers in an appropriate yet understanding manner. Good telephone manner. Skills and Knowledge Knowledge of the fundamental principles of Health and Safety. Good written and verbal communication skills The successful candidate will have the followingqualifications, experience and skills: The Candidate Good administrative and organizational skills for bookings, registers, and general record keeping. Willingness to undertake further training especially in health and safety. Knowledge of computerised systems and Microsoft Office. Qualifications and Experience Practical experience in property management, strong communication and interpersonal skills, and relevant qualifications. DESIRABLE Experience of working in a Leisure or School environment. A qualification in Sport or in working with young people. Health and Safety qualifications. First Aid qualification (or willingness to learn). An enhanced DBS check will be required for this post. This job description allocates duties and responsibilities but does not direct the amount of time to be spent on carrying them out and no part of it may be so construed. The Role Job role: Lettings Supervisor Reporting to: Estate Manager and Bursar Main Duties and Responsibilities: Working with the Estates Manager and the Bursar, the Lettings supervisor will manage and develop the schools out of hours lettings of sports and school facilities including the sports hall, outdoor pitches, staff work space and other lettings areas. The post holder will be required to work evenings and weekends during term time and during the school holidays. The shift pattern will be determined upon agreement with the successful candidate and therefore overall salary calculated pro rata accordingly. Main Duties To manage the school's Lettings Programme using the lettings email address, receiving enquiries and responding as appropriate in a timely fashion. To market the facilities and maximise lettings income. Together with marketing team, ensure the schools website is kept up to date with regards to lettings. To attend onsite during letting periods and ensure adequate staffing in place. To liaise with hirers and ensure customer satisfaction and elicit feedback on the customer experience. To deal with problems and issues arising from Lettings. To be a key holder responsible for opening and locking and alarming the Premises. To develop and manage the bookings system and ensure registers of users are maintained to enable accurate billing and user data. To be responsible for Health and Safety throughout the school during letting hours (evenings and weekends). To undertake checks of the facilities and to record/report and prevent damage. To liaise with the Estates Manager and contractors especially around repairs and redecorations, planned works, cleaning, etc. To have a continuous improvement approach to all processing, making suggestions for improvements/refinements to the current working processes as appropriate. To carry out duties during letting periods such as cleaning, light DIY and other ad hoc jobs. Other duties appropriate to the grade and role as directed by the Bursar and /or the school's Senior Leadership Team. Undertake general porterage duties related to lettings or school events, including moving sports equipment within the school ensuring the effective set up and take down of lettings equipment Perform duties in line with health and safety regulations (COSHH) and act where hazards are identified, reporting serious hazards to the Estates Manager immediately. Undertake regularly health and safety checks of buildings, grounds, fixtures and fittings (including compliance with fire safety regulations) and equipment, in line with other schedules. Adhere to the school, local and national authorities’ guidelines and exercise professional discretion at all times. Be aware of, and comply with, policies and procedure relating to child protection, health, safety and security, confidentiality and GDPR regulations, reporting all concerns immediately to an appropriate person. Participate in training and other learning activities and performance development as required. Contribute to the overall ethos/work/aims of the school. Attend relevant meetings as required. To maintain confidentiality. To undertake First Aid and Fire Warden training and act in those capacities upon qualification The role of Lettings Supervisor requires periods of physical effort such as lifting, bending and stretching as well as using tools an equipment. The list is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may be reasonably expected within the scope of the post. Job descriptions should be regularly reviewed to ensure they are an accurate. The post-holder may also be required to carry out other duties appropriate to the post, as agreed and arranged by the School. How to Apply To apply please submit your application form to the Head’s PA: pa@manorlodgeschool.com. For further information about the role and school, please phone 01707 642424. Closing date for applications: Interviews: Manor Lodge School is committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. MANOR LODGE SCHOOL 01707 642424 Rectory Lane, Ridge Hill, Shenley, Radlett WD7 9BG #bepartoftheadventure . . . where learning is the greatest adventure