The Engagement and Support Coordinator helps turn interest into action. It’s about responding to, facilitating and supporting those who seek to play their part in our mission through giving, praying or serving. The team guides individuals as they translate their initial response into relevant actions, and supports them for the long haul.

There are three interconnected aspects of the Engagement and Support Team’s work:

• Acting as the front door to the charity translating initial responses into tangible action.
• Helping those who respond to know how they can play their part and what they need to do next to achieve this.
• Holding those who respond and ensuring they are afforded connection and belonging in the long term both while they play their part and while they await their next opportunity.

You would work as part of the London Team which includes staff who are located across the nation. You will need to be able to easily travel and work across London and especially the Southwark, Hammersmith and Fulham and Greenwich Boroughs where we have family support contracts. You will be based out of our London Office near Waterloo Station.