International Medical Corps UK is a global humanitarian organisation saving and rebuilding lives through healthcare, training and community development. International Medical Corps UK works alongside International Medical Corps and International Medical Corps Croatia, currently responding to humanitarian emergencies and communities afflicted by conflict, poverty, and natural disaster in about 30 countries.
JOB SUMMARY: The purpose of this role is to supports the supervisor in the planning, design, implementation, supervision, expansion/development and administration of the regional platform’s portfolio of country programs. The Director also supports the supervisor in providing overall management of the platform’s operational activities to ensure the effective and efficient use of financial resources, logistics and human resources administration within the process and procedures of International Medical Corps and partners. The postholder will also ensure platform countries follow Legal recommendations/ requirements and implement Safeguarding plans.
As part of the Platform senior leadership team, the Director, HQ Programs also plays an active role in providing strategic leadership and managing focal points of departments in the regional platform to ensure quality operational functions by improving the management and planning of Platform operations. This include ensuring the Platform operations are defined as those Technical and Functional departments necessary to implement programs effectively and accountably, inclusive of Supply Chain, Information Technology, Communications, Administration, Finances, Safety and Security, Legal, Technical Unit, Research, MEAL, and Human Resources. The Director, HQ Programs will ensure proper documentation, control, monitoring, and reporting of financial, administrative, HR and supply chain functions, and will conduct frequent visits to country offices, regional hubs, and other locations in line with regional platform priorities.
MAIN TASKS AND RESPONSABILITIES
Strategic Planning and Program Management
• In close coordination with the regional Program team, Technical and Functional Platform Leads, Country Offices, and supervisor , ensure and support the management and implementation of high-quality programs, ensuring all programs are completed within time, within budget, achieving program objectives and in line with International Medical Corps principles, values, and strategic plans.
• Serve as primary focal points for assigned Platform Functional Leads and lead the Platform Senior Management Team to discuss issues related to Platform countries, resolve issues, and escalate issues to the SD as required.
• Sign on legal documentation such as but not limited to MOUs, SLAs, official grant/award documents, and other official documents as delegated by their supervisor.
• Responsible for working directly with the Emergency Response Unit on initiatives, work with the deployment of staff as needed, managing the budget for contingency support, and coordinating with functional leads for appropriate deployment and utilization of resources.
• Responsible for working with supervisor to review and provide feedback and oversee the implementation of individual Country Strategies and developing a Regional Strategy for the appropriate use of technical and functional resources.
• Serve as a go between technical members (TU) to ensure support to Country Directors and other staff members.
• Work closely with the supervisor, regional departmental leads and coordinators, and country teams to determine project needs within the scope of grants.
• Ensure project strategic objectives and results are accomplished and meet technical quality standards.
• Participate in and coordinate the development and/or review of new proposals and strategic plans.
• Understand the operational and programmatic environment in countries and its implications upon International Medical Corps programming.
• Collaborate with relevant departments to ensure program compliance with agency policies and procedures, donor regulations and local laws.
• Complete regular visits to countries to ensure timely and effective implementation of activities, determine programmatic gaps, address management issues, and build capacity, as necessary and provide information the Senior Director about the identified issues and potential resolution.
• Facilitate project monitoring and evaluation, ensuring effective use of data and insights for project adaptation and evolution, organizational learning, and sharing lessons with stakeholders during implementation and beyond.
• Keep the supervisor informed of any major identified obstacles that are likely to impact program implementation within the countries of operations.
• Promote an environment of continuous learning, where program and country staff are encouraged and supported to grow and develop.
• Promote the culture of high performance in the organization through monitoring programs and taking corrective action.
• Play an active role in facilitating internal and external audits and the remediation of audit findings.
• Ensure coordination to maximize impact and avoid redundancy.
• Assist Senior Director in expanding country portfolio by pursuing new sources of donor funding.
Finance Management
• Work with headquarters and country finance and program staff to ensure timely and accurate financial and programmatic reporting;
• Provide input to the supervisor on potential areas of concern related to programming spending, effectiveness of in-country reporting and planning and adherence to financial requirements;
• Ensure the preparations of work plans and budgets that identify key objectives, responsible staff, deliverables and potential roadblocks;
• Authorize and approve shortfalls within the Regional Platform threshold amount;
• Hold oversight of the Regional training budget (act as budget holder) and support the supervisor to review and manage the pipeline for their region also watching closely on the receivables from the donors funds owed to IMC and support collection efforts;
• Facilitate internal and external audits with finance and the remediation of audit findings;
• As requested by the Senior Director, support reviews of audit finding remediation and provide input on audit issues and corrective action plans.
Human Resources Management
• Directly supervise headquarters regional program staff and ensure smooth intra-departmental coordination;
• Through collaboration with the supervisor and IMC senior management , ensure that relevant regional program teams are staffed appropriately according to need and funding availability. Assure staff hiring is executed efficiently and meets the programs’ needs;
• Conduct analysis of the regional staffing structure as directed.
• Provide policy guidance, training, performance reviews and ongoing guidance for regional headquarters program staff; and
• Facilitate and support capacity building to meet program team needs.
Representation
• Attend meetings with donors, UN agencies, government ministries, and other stakeholders on behalf of the organization as needed.
• Develop and nurture contacts within the donor community, government, UN agencies, and other NGOs;
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the IMC Code of Conduct and institutional ethics and values in relation to internal and external actors.
• Serve as the principal liaison with donors on matters related to the program to ensure financial and programmatic accountability to donors.
• Establish and update contact details of potential donors in IMC countries and stay aware of the major changes and strategies of the key donors.
• Participate in donor meetings and communicate relevant information to countries, in coordination with the supervisor .s
• Ensure maximum visibility of the agency amongst the NGO community.
• Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information; and,
• Represent the supervisor at external and internal meetings as requested.
To perform other duties, responsibilities and special projects as assigned by line manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to be reviewed to ensure that it reflects the strategic direction requirements of IMC UK.