Our wide range of programmes cover sport, health, inclusion and education to transformthe future outlook for many and leading to positive change within people’s day-to-daylives. We are also proud to operate the Portland Centre in the Meadows as ourcommunity hub and the facility is very much the heartbeat of the Foundation. We take pride in our long-standing affiliation with Notts County FC, a community drivenclub that has provided fun, enjoyment and a sense of belonging for the people ofNottingham and Nottinghamshire for generations. By working together, we continue toinspire active change for those we serve.Notts County Foundation (NCF) is the independent charitable arm of NottsCounty FC. For over 30 years, our dedicated team has been using the power offootball and the benefits of physical activity to improve the health andwellbeing of our local communities. Sport and InclusionOur mission statement is: HealthEducationOur impact on the community will be through the following areas of work:The Portland CentreWeusethepower ofphysical activity to improve the health and wellbeing of localcommunities. The mission is underpinned by Notts County Foundation’s FIVE core values: We inspire: Acting as role models, aiming to bring the best out of people.We are Innovative: Thinking outside the box, making the unachievable happen.We are community driven: Cohesion throughout our networks: participants, staff,funders and local partners.We show integrity: Committed to doing what we said we would do.We are ambitious: striving to grow and achieve.Location:Job DescriptionJob Title:Salary:Responsible to:Responsible for:Document Created (Month & Year)Portland Centre Overview of the roleLeisure AttendantCommunity Leisure ManagerTBCSeptember 2025Duty Manager - PoolAs a Duty Manager you will be responsible for overseeing andmanaging the day-to-day operations of The Portland Centre, ahistorical building at the heart of the local community.You will ensure employee productivity, monitoring efficiency ofall processes, and creating a positive work environment. Youwill ensure a high standard of customer service this will includecleanliness, safety and supervision for all customers, visitors,contractors, and staff using the facilities. You will also meetregularly with upper management to stay up to date withorganisational changes, issues, and improvements. People Management Key TasksKey Accountabilities & Responsibilities:To act as a Duty Manager within a shift system to undertake the day to day supervision of the facilities and team, working withincurrent Notts County Foundation processes, policy and procedures. Ensuring the highest standards of health and safety, cleanlinessand customer care.To be responsible for the health and safety of all customers, staff, and contractors when on shift and act as the appointed emergencyfirst aider and correct administration of 1st Aid, emergency rescues and CPR.To be aware of, understand and put into practice safety instructions and emergency procedures.Resolve operational problems associated with the day to day running of the team and facilities. Reporting maintenance repair worksas required and supervising contractors whilst on site. To ensure correct and efficient operation of all building plant and equipment including completing Pool Tests, Pool Balance WaterTests and Backwash of the pool when required. Complete and action if tests fall outside their perimeter.To ensure the building is open and ready for use or locked up securely according to the procedures as shown.To help in the control of access and ensuring safe use of any facility area and sports equipment.To act as a point of contact for customers and contractors, dealing with enquiries, comments and complaints.To communicate and engage with the customers, contractors, visitors, and staff.Ensure security of all monies completing banking accurately as set out in procedures ensuring financial regulations are adhered to atall times. Manage an effective and balanced leisure attendant rota, ensuring adequate shift coverage while monitoring costs and managingongoing recruitment, induction and development.Ensure the ongoing monitoring and maintenance of health and safety standards, including day to day cleanliness and hygiene,throughout the pool facility to provide a safe and welcoming environment for all users.Coordinate pool block bookings, identifying gaps in the schedule and using them to develop or support new programs or activities.Accurate filling in of forms or reports that relate to normal duties and role. Assist in administrative duties relating to the operation of the facility. Contribute to market/industry trends research and promotional activity in support of new programmes and initiatives.Provide cover for reception when required which will include cash handling, customer queries and bookings.To set up, break down, store, and check on equipment when in use, as necessary within manual handling guidelines.To carry out lifeguard duties as and when required.To undertake cleaning duties to a high standard, working within COSHH regulations.Being available as a member of the team to provide assistance, cover or lead activities where necessary.To be responsible for all members of staff under their line management. Including ensuring high standards of service and care,managing recruitment and selection, grievance, and disciplinary issues, deliver performance appraisal and quarterly reviews.Carry out Induction training with team members to ensure competency in all areas of work. Identify training needs to ensure the competencies of those staff for whom you are responsible are continually developed. Training Key TasksTo attend regular staff training sessions, be they held in house or externally.To maintain and develop own professional knowledge and awareness.General DutiesTo attend and contribute to regular staff meetings.To participate in all staff Notts County Foundation appraisal and supervision processes.To follow by Notts County Foundation policies and procedures at all times including Health and Safety, Equal Opportunities andConfidentiality.Ensure safeguarding is embedded within the organisation.To act as an ambassador for Notts County Foundation at all times and promote the activities of the Notts County Foundation.To undertake any other duties and responsibilities required to, commensurate with the grade and level of responsibility for the post.To support the delivery of other key areas of the business as required. Safeguarding StatementNotts County Foundation (NCF) operates a child centred approach to safeguarding and where concernsabout the welfare of a child or adult at risk exists, staff will always act in the best interests of the child oradult at risk. The Foundation fully acknowledges and accepts its responsibility for the well-being and safetyof all children and adults at risk engaged in Foundation activities. It is the duty of all staff working at theFoundation to ensure they safeguard children and adults at risk by creating an environment that protectsthem from harm. Notts Count Foundation believes that the general wellbeing, welfare, and safety of allchildren and adults at risk engaged in Foundation activities is of the upmost importance. NCF will fulfil itsresponsibilities by ensuring it displays best practice in safeguarding matters, carried out in a spirit ofpartnership and openness with the child or adults at risk, family and the relevant local authority.Filtering and Monitoring Statement and Responsibilities  Notts County Foundation want to ensure a safe and secure digital learning environment for all learnersand staff. This includes implementing appropriate filtering and monitoring measures to safeguard childrenand young people (CYP) from harmful content, online risks, and inappropriate use of digital resources. Allstaff must remain vigilant and proactive in upholding these measures, adhering to safeguarding policies,and reporting any concerns promptly.Ensuring Safe Access: Monitor the use of digital resources to ensure compliance with safeguardingpolicies and appropriate usage.Active Monitoring: Regularly review digital activity identifying potential risks such as cyber bullying,radicalisation, or exposure to explicit material.Reporting Concerns: Promptly report any breaches, concerns, or risk related to digital safety to theappropriate safeguarding lead.Policy Compliancy: Ensure personal and CYP use of digital systems aligns with the organisationspolicies.Equality, Diversity and InclusionWe value the diversity of our staff and welcome applications from people from protected groups under theEquality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment,race, religion, disability, pregnancy and maternity and marriage and civil partnership.Personal Specification CategoryEssentialDesirableSpecialConditionsEducation &QualificationsExperience &KnowledgePersonalQualities & AttributesCurrent and maintained Pool PlantOperators QualificationCurrent and maintained First Aid atWork certificateCurrent and Maintained NationalPool Lifeguard QualificationExercise Class QualificationLevel 2 Gym QualificationNPLQ Trainer Minimum 1 year experience inLeisure ManagementGood level of competence in using ITand databases, including MicrosoftOfficeExperience in operating Legend orcomparable leisure managementsoftwareA passion for the industrydemonstrated through continuousprofessional development.Strong organisation skills and able toprioritise, multi-task and manageown workload.High level of self-drive and an abilityto motivate others.Work well as part of a team andindependently, exercising initiative.Adaptable and flexible to a changingenvironmentRotating shift pattern which includesearly mornings, evenings, andweekendsSubject to advance DBS checkbefore startingOur package includes: Competitive Salary20 days of holiday plus 8 public holidays and extra days off during Christmas period3% employer pension contribution (upon successful completion of probation)Free Gym and Swim membership at The Portland Centre for you and a family member/friendAccess to a mental health specialistAccess to season tickets to Notts County Football ClubPersonal growth is a key, and we invest in learning and development opportunities