Support Practitioner

• Job Reference: 00004470-1
• Date Posted: 15 December 2025
• Recruiter: YMCA Together
• Location: Liverpool
• Salary: £27,924.41
• Role: Frontline jobs
• Job type: Permanent
• Work hours: Full Time

Job Description

Support Practitioner

Location: Bootle Liverpool

Salary: £27,924.41 per annum

Hours: 37.5hours per week, shifts from 8am-8pm including weekends and bank holidays

Job Type: Permanent/Fixed Term

Application closing date: 2 January 2026

This post is only available to male applicants as an Occupational Requirement and permitted under the Equality Act 2010

Why this role would be great for you

We are seeking a compassionate and motivated Support Practitioner to support residents in Nightingale House. Nightingale House is a 25 bed residential service to support those who have been discharged from hospital after being hospitalised due to a mental health deterioration. The post holder will hold a caseload of service users at Nightingale House and also support 1-2 service users at Whitman House (which is next door). Whitman House is a step down service and move on option for those at Nightingale.

The Support Practitioner will be expected to hold weekly keywork sessions with the people they support with a focus on resettlement as Nightingale House is a 6 month service. Furthermore the post holder will lead on groups in service and have confidence in this field. Finally they will complete risk assessments, support plans, case notes, and have an understanding of safeguarding protocol.

All Support Practitioners will undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with the people we support. Training will also be provided around other aspects of the role. This approach will be used for planning and assessing effectiveness of a variety of interventions and risk management.

Our service is built on the SHREK values and dedicates itself to a person-centred approach.

This role is only open to male applicants.

What your week may look like

• Welcoming new residents in line with the service’s policies and procedures, carry out risk assessments and support people to continue in their journey towards independence
• Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance
• Advocate for social inclusion of the people you support ensuring they are able to access health and financial support
• Developing and reviewing written safety plans and support plans with your residents that reflect their own needs, changes and hopes for the future
• Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams
• Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services
• Ensuring all health and safety and maintenance issues are raised in a timely manner
• Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.
• Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
• Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

• EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the mental health sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and Mental Health within a 24 hour residential support service
• KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
• COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times
• EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
• COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
• ORGANISATION – Strong time management and the ability to manage to prioritise tasks
• COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

• NVQ/L2 in Health and Social Care or equivalent
• Experience of working within a psychologically informed working environment
• Knowledge of housing management and IT databases
• Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.