D365 Engineer
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D365 Engineer
Full Time/Permanent
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).
Job Summary
Join St John Ambulance as a D365 Engineer and play a key role in powering the technology behind our life-saving services. As part of our DevOps team, you’ll support, manage, and continuously enhance our critical platforms, with a strong focus on Microsoft Dynamics 365. Working closely with the Development Ops Manager and Head of DevOps, you’ll help deliver reliable, high-quality solutions that make a real difference.
Acting as a technical subject matter expert within our D365 product squads, you’ll collaborate with product owners, stakeholders, colleagues, and third-party partners to design and deliver impactful solutions that maximise the value of our technology. You’ll thrive in a fast-paced environment—balancing priorities, meeting deadlines, and ensuring our services remain stable, secure, and fit for purpose while staying up to date with evolving technologies and regulatory requirements.
About You
- Degree in computing (or related field) or equivalent commercial experience, with ITIL Foundation certification or similar practical knowledge
- Demonstrable experience as an Engineer within a similarly scaled organisation
- Strong experience supporting business-critical applications and working with complex data sets
- Proven expertise with Microsoft Dynamics 365 (CE) at enterprise level, ideally with Azure, Dynamics, or Power Platform certifications
- Experience collaborating with business stakeholders and product owners to translate complex requirements into effective solutions
- Familiarity with ITIL/ITSM tools, and experience working in agile, waterfall, DevOps, and cross-functional delivery environments (desirable: exposure to bespoke applications and charity or healthcare settings)
About the Role
- Lead P1 incident resolution to ensure rapid restoration of critical services
- Gather, analyse, and document business requirements, translating them into effective technical solutions
- Design and deliver solutions aligned to business needs, including quality assurance and UAT support
- Manage change, deployment, and release processes to maintain service stability
- Create and maintain clear technical documentation and system schematics
- Strong communication and stakeholder engagement skills, with hands-on expertise in Dynamics 365 Sales, Power Platform, and SharePoint
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.