At The Forward Trust, we are committed to reducing re-offending through holistic, person-centred support. Our services are tailored to meet individual needs across the following categories:

• Family and Significant Others
• Lifestyle and Associates
• Emotional Wellbeing
• Social Inclusion

We work with adults in the criminal justice system, including male prison leavers, those on community orders, and other service users, to promote positive change and long-term reintegration. We are seeking a Peer Mentor Coordinator to lead the development and management of our Peer Mentor service and social inclusion category, while actively promoting this service across the county.

You will:

• Recruit, train, and supervise peer mentors.
• Manage a diverse caseload with varying complexities and risk levels.
• Conduct comprehensive assessments, develop collaborative action plans, and maintain accurate records.
• Deliver 1:1 and group-work interventions using motivational techniques.
• Work closely with probation staff, partner agencies, and subcontractors to ensure coordinated delivery of services.
• Travel throughout the county to meet service users in custody, upon release, and at mandated probation locations.
• Work remotely from home while ensuring consistent engagement and delivery.
• Support the achievement of targets set by Forward Trust and local commissioners.
• Attend training sessions at head office as required.
• Some flexibility will be needed for evening hours and other operational requirements with prior notice.

What We’re Looking For

Essential Skills & Experience:

• Knowledge of issues facing service users in the criminal justice sector.
• Previous experience providing a peer support service to this or a similar client group.
• Demonstrable experience managing high caseloads, including risk assessments, SMART action plans, and case records.
• Experience delivering 1:1 and group interventions using motivational techniques.
• Ability to set and maintain professional boundaries.
• Strong organisational skills, with the ability to prioritise workload and meet targets.
• Understanding of, and commitment to, equal opportunity, GDPR, and client confidentiality.
• Strong communication skills, with the ability to interact sensitively and professionally with a wide range of stakeholders.
• Ability to work effectively with key partners to successfully deliver projects.