Events and PublicEngagement OfficerApplication Pack About Us Headway East London (www.headwayeastlondon.org) is a charity supporting peopleliving with brain injury. Working across 13 London boroughs we offer specialistsupport and services for survivors and their families. We offer therapies, advocacy,family support and community support work alongside our day service: acommunity venue where people can make the most of their abilities and interests. We also promote awareness and understanding of brain injury by providinginformation to the public, and offering training to university students, professionalsand businesses. Our vision is to build a community where people with brain injuryare valued, respected and able to fulfil their potential.Job DetailsJob Title: Location: Team: Responsible to: Contract:Hours:Salary:Events and Public Engagement OfficerHeadway East London officesEvents and EngagementDirector of DevelopmentPermanent21 hours per week£30,900 FTE (£18,540 after pro rating)Registered Charity No: 1083910Events and public EngagementOfficerRegistered Charity No: 1083910About the RoleDo you have a creative flair and a passion for collaboration? We’re looking forsomeone to help shape and deliver a public engagement and events programmethat showcases Headway East London’s occupational projects in art, food andmusic, strengthens partnerships, and raises awareness of brain injury.The role is to work closely with our members, you will co-produce events,workshops and creative projects that highlight their experiences and talents. Also,nurture and develop relationships with partners and stakeholders, identify newopportunities for collaboration and ensure members are meaningfully involved inall aspects of engagement.Public Engagement Programme DeliverySupport the delivery of a public engagement programme that raises awarenessof brain injury and showcase our creative work in art, food, and music.Work closely with the Director of Development and staff teams to identify anddevelop opportunities for public engagement (e.g. exhibitions, performances,and community events).Support with coordinating the end-to-end delivery of events, includingworkshops, conferences, supper clubs and open studios.Work collaboratively across the organisation to ensure events run smoothly andreflect our values and creativity. Contribute to promoting public engagement and supporting Communicationsactivities by providing stories, images, and updates for use across social media,newsletters, and press releases.Principal Duties and Responsibilities Events and public EngagementOfficerRegistered Charity No: 1083910Member Co-production and Creative ParticipationWork closely with members to support their participation in projects and events,ensuring their voices and experiences contribute to the planning and delivery.Support in facilitating steering groups or member planning sessions to shapeideas and gather feedback for improvements.Provide practical, hands-on support to members taking part in events,rehearsals, or exhibitions, including setup and on-the-day assistance.Support the Director of Development in developing accessible processes for fairand inclusive member participation.Partnerships and External RelationshipsSupport in building and maintaining positive relationships with localorganisations, cultural venues, and community partners to broaden our reachand profile.Represent Headway East London at events, meetings and community forums,acting as a positive ambassador for the organisation and its members.Events and public EngagementOfficerEvents and public EngagementOfficerRegistered Charity No: 1083910Event, Operations and DeliverySupport all logistical aspects of events, including venue booking, liaising withsuppliers, organising materials, and coordinating volunteers.Contribute to event promotion and audience engagement, including managingguest lists, ticketing, and attendee communications.Ensure accessibility, health and safety, and inclusivity and legal standardsacross all activities.Monitoring, Evaluation and Reporting Support the collection of feedback, stories, and data from events and projects toevaluate their success and impact.Support with monitoring and reporting processes that inform fundraising,communications, and project planning.Keep up to date with trends and good practice in public engagement and events,sharing ideas to enhance our work.Registered Charity No: 1083910Comply with safe working practices as outlined in Headway East Londonpolicies and take reasonable care of your own health and safety and that ofothers who may be affected by acts or omissions at work.Report any accidents, incidents or near misses as soon as reasonablypracticable.Comply with GDPR guidance as outlined in Headway East London policy andreport any breaches as soon as reasonably practicable.Health & Safety/GDPR Internal: All staff, Members (service users) and their families, VolunteersExternal: Public audiences - supporters and funders Partner organisations,Corporate stakeholders, ContractorsKey Relationships - Internal and ExternalEvents and public EngagementOfficerRegistered Charity No: 1083910General Be aware of and adhere to Headway East London policies at all times.Take part in progress/performance reviews throughout the year.Cooperate with other departments to achieve good outcomes for our members.Attend training courses and complete online training modules as required tomeet the requirements of the post.Take responsibility for own personal development, seeking out opportunities tolearn new skills.Undertake any other duties as requested by management which are reasonablydeemed to be within the scope of the role or necessary for the smooth runningof the organisation.Other Apply the Headway East London values and behaviours to every aspect of therole at all times.Protect and enhance the interests and reputation of Headway East Londoninternally and externally. Commit to the organisational principles ofcoproduction equity, diversity and inclusion sustainability Events and public EngagementOfficerCriteriaEssentialDesirableExperience Experience in supporting theplanning and delivery ofevents or communityactivities.Experience working directlywith volunteers in a supportiverole.Experience collaborating aspart of a team to deliversuccessful outcomesExperience in acharitable or not-for-profit environment.Working directlywith people withbrain injuries.Experiencesupporting projectsin arts, creativeindustries, or food-related initiatives.KnowledgeKnowledge of health andsafety, accessibility, andsafeguarding considerations inevents and public activities.Understanding of monitoringand evaluation processes forcommunity projects.Understanding of the need forinclusive practices.Knowledge ofcommunity arts,occupationalprojects, or creativeengagementmethods.Awareness of issuesaffecting people withbrain injuries.Awareness offundraising,marketing, andpromotionalapproaches in thethird sector.Person Specification Registered Charity No: 1083910Events and public EngagementOfficerCriteriaEssentialDesirableSkillsStrong interpersonal andcommunication skills, with theability to engage effectivelywith people at all levels. Good organisational andplanning skills, with the abilityto support multiple projects orevents simultaneously.Ability to take direction frommanagement and offerconstructive ideas.Practical problem-solvingskills and flexibility in adynamic workingenvironment.Proficiency in IT tools,including email, wordprocessing, spreadsheets, andonline communication tools.Experience in socialmedia, eventpromotion, or basiccontent creation.Experience withprojectadministration orlogisticalcoordination.PersonalattributesCommitment to the values,behaviours and principles ofthe organisation.Ability to work in ways whichpromote equity, diversity andinclusion.Commitment to continuouspersonal development.Adaptable and able to workwith enthusiasm and humour. Registered Charity No: 1083910Events and public EngagementOfficerCriteriaEssentialDesirableAdditionalrequirementsWorking in all our sitesincluding travel to event andpartner venues.Evening hours to be expected(time of in lieu will be given).Occasional work at weekends(time of in lieu will be given).This post is subject to anenhanced DBS check. Events and public EngagementOfficerRegistered Charity No: 1083910The deadline to apply is 9:00 am, 30 December 2025Interviews will be held on week commencing 15 and 16 January 2026Please send your Application Form and voluntary Equal Opportunities MonitoringForm to recruitment@headwayeastlondon.orgFor further information about the role and Headway East London, please contactDirector of Development, Natalie Clapshaw, on:Natalie.Clapshaw@headwayeastlondon.org or call on 020 7749 7790.No agencies please.If you have not heard from us by 12 January 2026 please assume that yourapplication has not been successful.Headway East London is an Equal Opportunities Employer and we are committed toensuring that all staff are motivated, skilled and rewarded by their work. Wewelcome applicants regardless of race, religion or belief, colour, national origin, sex,sexual orientation, disability, age and other protected status as required by law. Wepromote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want tocome and contribute their unique strengths and perspectives. We are focused onequality and believe that all the fascinating characteristics that make us different,make us more able to deliver our life-changing work with passion and creativity. To apply Registered Charity No: 1083910Events and public EngagementOfficer