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Customer Service Assistant

Listed by Glasgow Life

Applying

Rate

£13.06

Job Duration

18 months Fixed Term until 31st December 2027

Details

What you’ll do

As a Customer Service Assistant – Sauchiehall Street Culture and Heritage District, you’ll be part of an established team, reporting to the Heritage Engagement Producer. You’ll play an essential role in the Sauchiehall Street Culture and Heritage District project, welcoming visitors to the project space, assisting them with enquiries, learning and sharing more about the Sauchiehall Street Culture and Heritage District project.

Your work will make a visible and lasting difference. This could be:

• Supporting our communities
• Helping people get active
• Creating cultural experiences
• Or working behind the scenes to make it all happen

Who you are

We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!

We’re looking for:

• Somebody who can create a welcoming and supportive approach to customers, colleagues and volunteers.
• Someone who demonstrates approachability and clear communication skills, and is keen to learn and develop their customer service skills.
• Somebody who is interested in heritage and sharing that with different communities.

Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.

If you still have questions about the role, please contact us at amcv@glasgowlife.org.uk to arrange an informal chat.