Creative Agents Coordinator

Creative Agents Coordinator

Job description and person specification

Salary
Hours
Contract
Reporting to
Direct reports
Location

£24,234 FTE

           Part-time, 2/3 days per week

Fixed Term Contract to 31/03/2029
Community Wellbeing & Creative Service Lead
None
Sevenoaks  Wellbeing  Centre  with  occasional  travel  across  West
Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.

About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get
well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent
Mind is an ambitious, award-winning organisation, and an enthusiastic member of the
Mind federation. We value collaboration, partnership, creativity, and growth.

Engaging in projects with the potential to positively impact people's lives can be truly
rewarding.  Surrounded  by  individuals  who  provide  support  and  motivation,  personal
growth  and  progress  are  encouraged,  resulting  in  a  feeling  of  achievement  and
satisfaction in the work accomplished. Teaming up with a group committed to making
that difference can instil a sense of purpose and determination, inspiring individuals to
excel and make valuable contributions to their community.

Job Description

About the role
Creative  Minds  is  our  National  Lottery  funded  project  for  adults  in  West  Kent  which
aims to improve mental health and wellbeing through engagement in creative activities
and experiences. These 24-week Programmes run in locations across West Kent and are
delivered in partnership with professional artists, local arts organisations and creative
leads, supported by the West Kent Mind community wellbeing team.

This role will lead our Creative Agents Development Programme, which is designed for
beneficiaries on our Creative Minds programme who show interest in developing their
skills further and who want to support others within their own communities.

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The Creative Agent Lead will support beneficiaries on an individual basis as well as in
groups to offer support for up to one year after beneficiaries finish their Creative Minds
programme.

The  Creative  Agent  Lead  will  support  Creative  Agents  to  thrive  and  track  individual
learning journeys.

As we head into our 4th year of the Creative Minds programme, this role will build on the
existing  track  record  of  the  Creative  Agent  Development  Programme.  Further
empowering  Creative  Agents  to  take  the  lead  on  facilitating  their  own  projects
alongside the wider artists' programme.

Working within the  Community and Partnerships  Team here at West Kent Mind, this
role offers the opportunity to offer additional support to the Creative Mind participants.

Who you are
All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

•  Ideally, you will have previously supported people with their mental health and

wellbeing.

•  You know how to quicky and effectively process referrals.
•  It is desirable that you know how to manage a Caseload.
•  You will be familiar of how to deliver training.
•  You are happy working as a team but equally are able to work independently.
•  It  is  essential  that  you  know  your  way  around  working  in  ways  that  are
compliant  with  policies  and  procedures,  for  example,  safeguarding,  risk
assessment, confidentiality and GDPR.

•  Your  knowledge  and  understanding  of  issues  that  can  negatively  impact
mental health and strategies that could then positively impact mental health
is crucial for this role.

•  An  awareness  of  issues  around  marginalised  groups  and  the  importance  of
working  in  ways  that  respect,  celebrate  and  promote  diversity  would  be
advantageous in this role.

•  Having a good working knowledge and understanding of other local services,
for  example  health,  social  services,  drug  and  alcohol  support,  benefits  and
related support.

What you will offer us

•  You  will  have  knowledge  of,  or  appreciation  of  the  potential  for  arts  and

creativity to positively impact mental health and wellbeing.

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•  You have an excellent standard of writing, spelling and grammar for recording
and  reporting  purposes  and  the  ability  to  communicate  effectively  and
professionally.

•  You are able to participate in and contribute to idea sharing in team meetings.
•  You  are  good  at  problem-solving  and  can  deal  effectively  and  calmly  with

challenging situations that may arise from time to time.

•  You  have  an  excellent  working  knowledge  of

IT  skills  such  as

Zoom/Word/Excel/ PowerPoint and Outlook.

•  You  can monitor, record  and analyse  client outcomes using quantitative and

qualitative data.

•  You  have  a  high  level  of  ability  to  carry  out  client  assessments  and  keep

accurate case notes.

•  You are able to identify personal development needs and attend training when

required.

•  Full UK driving license and access to a vehicle including insurance for business

purposes would be desirable.

By approaching individuals with creativity and empathy, you can positively impact those
facing  mental  health  challenges,  fostering  a  supportive  environment.  Understanding
organisations like West Kent Mind and promoting equal opportunities leads to a more
inclusive  community,  supporting  those  with  mental  health  issues.  Dedication  and
empathy drive positive change in mental health advocacy.

Key Responsibilities

•  Together  with  the  Community  Wellbeing  &  Creative  Service  Lead,  you  will  be

setting and completing work objectives.

•  You will be responsible for creating and managing a cohort of Creative Agents.
•  You will be facilitating a regular group to support Creative Agents to learn more
about  training  opportunities,  volunteering  roles  and  other  opportunities  to
support West Kent Mind within our community.

•  You will also be supporting individual Creative Agents, offering bespoke support

as and when needed.

•  You  will  set  up  a  Creative  Agent  Alumni  network  to  continue  to  support  and

network those who have completed the programme.

•  You will support established Creative Agents to begin to take on paid work in the

creative sector.

•  You will play a key role in tracking and reporting Creative Agent outcomes on a
regular basis to the  Community and  Partnerships Manager and our funder, The
National Lottery.

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•  You  will  form  a  partnership  with  our  Training  Manager  to  create  training
opportunities, deliver in house training and source any external training for the
Creative Agents.

•  Your  clear  communication  skills  will  ensure  that  relevant  information  is  shared

with other team members in a timely manner.

•  You will be monitoring and evaluating all aspects of the work for the purposes of

continuous improvement.

•  You will be putting your administration skills to use to keep accurate records and

in line with GDPR processes.

•  You will be required to attend supervision sessions as well as team meetings.
•  Commitment  and  dedication  to  always  working  in  accordance  with  the  values,
policies, practices, and procedures of West Kent Mind with particular emphasis
on  equality  of  opportunity,  health  and  safety,  safeguarding,  confidentiality  and
impartiality.

•  Perform all other duties as may reasonably be expected by your line manager.

Adopting our fundraising culture
West  Kent  Mind  operates  and  encourages  a  fundraising  culture,  this  means  that  our
staff,  volunteers  and  trustees  are  all  fundraising  advocates  and  contribute  to  an
organisational  fundraising  ethos.  We  expect  all  colleagues  to  play  their  part  in
generating income, this could be anything from being pro-active working with colleagues
to secure funding for your area of work, to writing a heartfelt thank you note to a donor,
or putting together a testimonial from a beneficiary to demonstrate funding impact for
a grant application. Securing income is vital to our survival and we expect everyone to
embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect
you to fully adopt our fundraising culture with energy and passion.

Benefits
We’re a charity and we’re here to make a positive difference to lives and communities.
You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays
It’s important to take time off. We give you 23 days a year, increasing by one day per
year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three
days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

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Learning
We’re committed to supporting our staff with learning and professional development,
so we offer opportunities for coaching, training and mentoring. Everyone, regardless of
role, is offered free Mental Health First Aid training.

Pension
If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based
on 3% of your qualifying salary.

Employee Assistance Programme
Everyone can access our Employee Assistance Programme. It’s confidential and includes
24/7 telephone advice, counselling and a suite of online tools to help you stay happy
and healthy.

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