Community Engagement Lead

Apply before 5pm on 10 July 2026.

Job summary

Salary

£16,952

Location

Queensway House, Hatfield with travel through the borough and some flexibility for remote working.

Workplace

Office based

Contract

Fixed term contract

Hours per week

22.5 hours

How to apply

You can check for more information and how to apply.

About the role

Citizens Advice Welwyn Hatfield is seeking a Community Engagement Lead to play a vital role in strengthening our prevention-focused approach, ensuring more people receive the information, guidance, and support they need before reaching crisis point.

You will be responsible for ensuring the residents of Welwyn Hatfield have numerous opportunities to engage with CAWH through attendance of community events, forums and groups.

What we can offer our staff:

• 25 days’ annual leave FTE plus bank holidays.

• 5% contribution to Employer’s Pension Scheme.

• Death in Service cover on joining the Employer’s Pension Scheme.

• Employee Assistance Programme with Telus Health. (Everyone working at Citizens Advice has immediate access to professional and completely confidential counselling and legal advisory services.)

• Commitment to continued professional development.

• Town centre location with great transport links.

• An opportunity to work within a team that is friendly, supportive, forward thinking and passionate about helping our community.

To apply, please submit your completed application form to recruitment@whcab.org.uk. Please note that CVs will not be accepted.

Guidance on completing and submitting the form can be found in the ‘Application Form Guidance’ document.