Job Title: Reporting to: We Are Beams Grade: Location: Working Hours: Payroll Officer Commercial Delivery Manager Band C Allsworth Court 37 hours Job Purpose To assist with the running of a busy Payroll service and ensure an accurate and high quality service to our customers, who are predominantly families of disabled children and adult recipients of direct payments/personal budgets. Main Responsibilities and Duties: Assist with competently and efficiently running the payroll functions from start to finish. Ensure timesheets/data are received and processed in time to complete payrolls to agreed deadlines. Making payments and keeping accurate payroll records. Assist with setting up and ensuring all records are completed and fully maintained. Dealing with all incoming enquiries to the Payroll Service either by phone or by email and ensuring that all enquiries are dealt with efficiently and in a timely manner. Develop and maintain an effective working relationship with payroll customers and other agencies. Manage returns including year end. Ensure best service levels are delivered at all times and look for ways of improving and increasing service delivery. Liaise, as required with direct payment support workers to support service users accessing the payroll service. Ensure information is stored in a secure way and confidential manner. Maintain payroll guidelines policies and procedures. Other Responsibilities: Attend external meetings and functions to represent the Charity where required. Any other reasonable tasks as and when required. WWW.WEAREBEAMS.ORG.UK RCN: 1054129 Person Specification - Payroll Officer The following outlines the Essential criteria for this post. Applicants who have a disability and who meet the Essential criteria will be shortlisted. Applicants should describe in their application how they meet these criteria. Criteria Qualifications Payroll Qualification (desirable) Experience Accuracy under pressure, competent with figures whilst running Skills and Abilities Knowledge Personal Qualities Other high volumes of payrolls Evidence of using Microsoft packages in the work place Reporting relevant information at all levels Good, confident, communication skills. Must be able to give and receive information, which may occasionally be sensitive and complex to our service users and work colleagues Comprehensive understanding of Microsoft packages (Word, Excel, Outlook) Ability to manage workload and prioritise tasks Ability to maintain comprehensive and accurate records Good numeracy and literacy skills and attention to detail Ability to work both unsupervised and as part of a team Some knowledge of Payroll and statutory requirements, including SSP, SMP and holiday entitlements is desirable but not essential Enthusiasm and passion for the job role Empathy and the ability to go above and beyond for our customers, the majority of whom are families of disabled children Able to work under pressure and meet challenging deadlines Able to work flexibly to cover busy periods and to support colleagues as required Process driven A willingness to learn and develop Personal commitment to equal opportunities Must be able to fulfil the requirements of an Enhanced DBS check WWW.WEAREBEAMS.ORG.UK RCN: 1054129