Job Description: Casual Catering Assistant
Department: Catering Department
Reporting to: Catering Supervisor
Main Purpose:
• To deliver an efficient, friendly, quality service to our customers and to meet the catering needs of the College
Key areas:
• To assist with maintaining standards within the Conference and Catering department
• Ensure that customers experience high levels of service and hygiene
Uniform and standards of appearance are followed correctly with good personal hygiene.
• Following financial regulations and cash handling procedures
• Maintaining a safe working environment for self and colleagues
Participate in team meetings and maintain effective and meaningful communication with management and colleagues.
Maintain record of any complaints so that we can avoid these in future
• To ensure all areas are clean and tidy and appropriate levels of service equipment and cutlery is always available.
Ensure all foods are well presented and topped up.
To have good product knowledge and to offer customer advice to meet their dietary requirements.
Display appropriate point of sale and merchandising.
• To ensure the correct portion control is carried out.
Ensure our food policy and any relevant information related to improving the sustainability is communicated to staff and students
• Be proactive in finding ways of reducing the carbon footprint of catering
Health and Safety:
All staff members are expected to observe all health and safety at work regulations as set out by Homerton College in accordance with its statutory obligations.
Ensure food safety procedures are adhered to.
• Follow fire safety procedures.
Follow COSHH procedures.
• Reporting of all accidents and near misses.
• Safe use of machinery and equipment to minimise any risk of injury.
• To promote good housekeeping and ensure public toilets are kept clean and fit for use and are monitored daily by the outlet team.
Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work.
Report any unsafe practices or broken machinery/equipment to the management team, so that remedial action can be taken immediately.
Person Specification
Essential:
Experience of working in a fast-paced professional catering environment.
• Work in a positive, respectful and professional manner
• A passion for delivering excellent customer service
• The ability to follow instructions from the catering supervisors
• A flexible approach to working hours including evenings and weekends.
Good communication skills
• Excellent attendance and time keeping skills
Desirable:
Experience of working in a similar college environment
• Knowledge of an epos till system
• Working experience in a cafeteria / café type environment