JOIN OUR TEAMWORK AT THE ROYAL BALLET SCHOOLABOUT USWe are a global organisation with an important mission: to nurture, train andeducate exceptional classical ballet dancers and to set the standard for dancetraining worldwide.As a boarding school, a performing arts organisation and a charity, our team isvaried. Our staff have specialist skills in dance, academics, pastoral care,healthcare, outreach, marketing, fundraising, and operations - to name a few. We look for committed, enthusiastic candidates who demonstrate the skillsand experience we need.People are the key to our success - we attract, retain, develop and motivatethe best in their fields to share our commitment to providing excellent careand education for our aspiring dancers and dance teachers.OUR VALUESSTRIVING FOREXCELLENCENURTURINGINDIVIDUALSACTIVELYWIDENINGACCESSOUR HERITAGENOURISHESOUR FUTUREALWAYSINNOVATINGOur full-time students are based at White Lodge inRichmond Park and Upper School in Covent Garden. There are two additional boarding houses forUpper School students in Pimlico and CoventGarden. We also have offices on BedfordStreet in Covent Garden.The Royal Ballet School operates in locationsworldwide, including different Associate centresand venues for Intensive Courses.Across our sites, there are a total of 280 employees. Wherever they work, ourteam respect each other, knowing everyone has a unique part to play in ourorganisation’s mission. Our workspaces are friendly, welcoming and inclusive.Our employees share a passion for the arts in society and for supportingindividuals to reach their full potential. WHAT’S INIT FOR YOU?GENEROUSPENSIONSCHEMESEASONTICKETLOANCYCLE TOWORKSCHEMEEMPLOYEEASSISTANCEPROGRAMMELEARNING AND DEVELOPMENTOPPORTUNITIESDISCOUNTSOFF A VARIETYOF BRANDSTECH ANDELECTRICVEHICLE SCHEMEGENEROUSANNUALLEAVEFRONT OFHOUSECOORDINATORAPPLICATION DETAILSLOCATION:                                      White Lodge, Richmond Park (with occasional cover at UpperSchool in Covent Garden)HOURS:32.5 hours per weekMonday - Friday, 11am - 6pmSALARY:                                      £23,066.38 per annum (0.81 FTE)ANNUAL LEAVE:30 days per annumOVERALL PURPOSE OF THE ROLETo provide a professional Reception service at White Lodge, Richmondtogether with high-quality administrative support to multiple teams. SUMMARY OF THE ROLETo provide a welcoming and friendly reception supported by a goodunderstanding of all activities across the two sites. You will be part of anintegral team which manage the reception and public areas of our buildingsand provide high-quality support to all departments. Building supportiverelationships with all staff ensuring that at key times you are able to providevaluable assistance to others and ensure all school activities meet our highstandards. APPLICATION CLOSING DATE:                                     26 September 2025MAIN DUTIESThis list should be seen as illustrative rather than prescriptive;Be the first point of contact for all visitors to the SchoolSupport the Finance team with administrative tasks as instructedOrganise cover for Front of House and academic staff during holiday andabsences and scheduling planned holiday in coordination with the Front ofHouse team to avoid date clashesAssist School administrators, particularly during peak timesSupport academic staff during students’ examinations as directedAssist with the organisation and coordination of open days, parentmeetings and other similar School eventsProvide administrative support to the Senior Leadership Team, theExecutive Assistant, Head of Site Operations, academic staff and Schooladministrators as and when instructedOrganise incoming/outgoing post and distribute as directedLiaise with staff regarding group visitsOrganise taxis, minibus and couriers as requiredAttend Continuing Professional Development training / INSETEnsure Reception and all common areas are tidy and well-presented at alltimesManage and ensure the security of all allocated keysKeep the Front of House Handbook, diary and driver’s diary up to dateProducing a coherent and helpful handover email for the benefit ofweekend Reception based staffManage stationery and consumables, ensuring stock is kept at a sensiblelevel and replenished as instructedBe a nominated first aider and fire marshal, assisting the Site ServicesManager in ensuring compliance with procedural requirements as instructedTaking daily School attendance and fire registers by submitting data intothe School’s MIS Attend and complete assigned tasks at Upper School from time to time. Previous experience in a similar customer-facing / Reception role Good administration experience, particularly of supporting varied projectsand teams Excellent communication skills and confident telephone mannerFriendly, welcoming and approachableAble to deal confidently with the broad range of visitors to the Schoolincluding students, parents and VIPsProactive in approach, able to show initiative and to cope effectively withpossible situations of conflict, stress and pressureSolid IT skills including broad practical experience of Microsoft Word andMicrosoft OutlookHighly organised with close attention to detail and able to manage multiplepriorities Ability to work as part of a small team as well as unsupervised, and withinitiativeFlexible attitude towards duties and working patterns in order to fulfil therequirements of the role Willing to work collaboratively across many departments and develop andmaintain positive and supportive working relationshipsSmart appearance with a professional manner, attitude and approachInterest in working in a multi-site team and able to swap sites for a few daysa month Empathy with and a commitment to the aims and ethos of the School.Experience in using Microsoft ExcelExperience of maintaining databasesExperience of working in a School environmentAn interest in dance or the performing arts.ESSENTIAL CRITERIADESIRABLE CRITERIAPERSON SPECIFICATIONWe are committed to creating an environment where all our employees feel part of our teamand can flourish, regardless of their background. We’re proud to be an inclusive workplacethat promotes and values diversity. The information detailed here about this role should not be considered encompassing. Overtime, the emphasis of the job may change without changing the general characterisation ofthe role or the level of duties and responsibilities. This information will be periodicallyreviewed and revised in consultation with the postholder.SAFEGUARDING DUTIES AND RESPONSIBILITIESThe School is committed to safeguarding and promoting the welfare ofchildren and young people and recognises that safeguarding and promotingthe welfare of children is everyone’s responsibility. The School expects all staffand volunteers to share this commitment to children’s safeguarding and toshare this child-centred approach. This approach means that staff mustconsider, at all times, what is in the best interests of the child. Additionally, thefollowing is expected of all staff: To uphold the School’s policies relating to safeguarding and childprotection, behaviour, health and safety and all other relevant policiesTo promote and safeguard the welfare of children and young persons forwhom you are responsible and come into contact with To report any safeguarding concerns using the relevant channels, such asinforming the Designated Safeguarding Lead, in a timely and appropriatemannerTo ensure full compliance with all statutory regulations, particularly themost recent Keeping Children Safe in Education, and to communicateconcerns to the Designated Safeguarding Lead, other relevant staff of TheRoyal Ballet School or local children’s services as appropriate.CLICK HERETO APPLYCLICK FORASSISTANCEWITH YOURAPPLICATIONCLICK TOCONTACT USIF YOU HAVEQUESTIONS